Ratings based on 155 Verified Reviews

2.7 out of 5
49% of guests recommend
2.9 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Md

Too noisy

Posted Aug 29, 2017
Pros: Pool, friendly staff
Cons: Proof walls. Plants around the front of the hotel and in pool area. Towels in pool area. Bathroom in pool area.
Location: Conveniently close to highway and stores
I could hear next door room conversations as well as hallway. Walls are not sound proof.
Comment from Hotel Management
Aug 31, 2017 by P. Patel General Manager, Hotel Management
Thank you for your feedback. Your comments will help us as we strive to provide exceptional guest experiences. We hope to see you again in the future.
3 out of 5
by A verified traveler from UPSTATE N.Y.

CLOSE TO EVENT BUT........

Posted Aug 23, 2017
Pros: BED WAS COMFORTABLE, PILLOWS NOT SO. CONVENIENT TO EVENT
Cons: HOUSEKEEPING PRACTICE
Location: DORNEY PARK, ALLENTOWN EVENTS
CHECK IN WAS FINE. HELPFUL LADY AT END OF HER SHIFT STAYED AND CHECKED US IN. BUT WHEN WE GOT TO ROOM, THE BED WAS MADE BUT THE LINEN WAS NOT CHANGED. THERE WAS A CONDOM UNDER THE BED SPREAD. THEY DID COME AND CHANGE ALL THE LINEN. DID NOT WANT TO SWITCH ROOMS BECAUSE WE DID HAVE NEW LINEN NOW. I HOPE SOME ACTION WAS TAKEN AGAINST THE HOUSEKEEPING STAFF OR IS THIS THE PRACTICE OF MANAGEMENT TO SAVE A COUPLE OF DOLLARS. SOMETHING RED ROOF SHOULD CHECK INTO.
Comment from Hotel Management
Aug 28, 2017 by P.P. General Manager , Hotel Management
Thank you for your feedback. We are conducting a full investigation of the matter. We do apologize.
3 out of 5
Recommended
for Everyone
by A verified traveler from ny

Posted Aug 21, 2017
Bed was very comfortable. Glad they still have smoking rooms.
Comment from Hotel Management
Aug 28, 2017 by P.P. General Manager, Hotel Management
Thank you for your feedback. Look forward to seeing you again soon.
2 out of 5
by A verified traveler from New York

Nice quiet area but not a good stay

Posted Aug 21, 2017
This hotel is in a nice quiet area and close to Dorney Park. Mini vacation for my family and I. We were given a room right above the front desk. It was 9:15pm on a saturday night when the front desk calls upstairs to our room to tell me to ask my children to be quiet. Funny that they actually did respond to my first rating with that people complained about the kids making noise but the front desk called not even a minute after my daughter ran across the room for them to say other customers called to complained. I doubt that within that minute people called to complain. I do know the people across from us had actually stepped out when we were stepping in as well as the people next door to us who had children themselves. Below us was only the front desk and no other rooms. Aside from that they call to ask my children to be quiet but when a group of people was hanging out in the front of the hotel talking loudly all night, they were told nothing. On top of that the pool closes at 10pm to which i called the front desk from the room at 9:13pm to ask what time the pool closes to which the guy says 10pm, go downstairs not even 7 minutes later for him to tell us that they put a chemical in the water and no one can go in the pool. If the pool closes at 10pm then wait until 10pm to put chemicals especially the fact that i had called not even 5 minutes before that asking the pool hours. In all my family and i had a great time at Dorney Park but next trip we will be staying elsewhere!
Comment from Hotel Management
Aug 28, 2017 by P.P. General Manager, Hotel Management
Thank you for your feedback. I apologize your stay was anything less than completely satisfying. I am sorry but we do have to request that children remain quiet for the comfort of all of our guests. We apologize we could not meet your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler from Elizabeth, WV

Surprisingly Nice for the Price!!

Posted Jul 18, 2017
Pros: It smelled and looked clean.
Cons: Keep up the wonderful job!
Location: We were only there overnight so we didn't have time to do much in the area.
The entire build had been recently renovated. Everything was crisp and new. The first thing we noticed was the clean smell in the lobby, hallway and room. These rooms have wood floors instead of germ-laden carpet! New linens were on the bed and in the bathroom. The staff was very friendly and courteous. We will certainly stay here in the future when we travel this direction!
Comment from Hotel Management
Jul 24, 2017 by A.P. General Manager , Hotel Management
Thank you for your feedback. Your positive comments serve to encourage all of us as we strive to provide exceptional guest experiences. Looking forward to seeing you again soon.
5 out of 5
by Holly

Posted Jul 14, 2017 on Hotels
Wonderful staff and wonderful hotel
Comment from Hotel Management
Jul 24, 2017
Thank you for your feedback. Positive comments like yours serve to encourage all if us as we strive to provide exceptional guest experiences. Hope to see you again soon.
4 out of 5
by Jonathan G

overall a good experience.

Posted Jul 6, 2017 on Hotels
The manager and service people were great. The noise level early evening Was loud but things quieted down and I did not have any trouble sleeping.
Comment from Hotel Management
Aug 7, 2017
Thank you for writing a review. I am happy to hear you had an overall good experience. Looking forward to seeing you again soon.
4 out of 5
by Ralph

Posted Jul 2, 2017 on Hotels
Comment from Hotel Management
Aug 7, 2017
Thank you for your feedback.
5 out of 5
by A verified traveler

Posted Jun 23, 2017 on Hotels
Comment from Hotel Management
Aug 7, 2017
Thank you for your feedback. Looking forward to seeing you again soon.
4 out of 5
by Michael

New looking rooms

Posted Jun 12, 2017 on Hotels
The rooms are recently renovated and are very comfortable. Unfortunately it looks like they ran out of money after doing the rooms as the hallways, lobby, and exterior look dated. Not much walkable from this hotel, but convenient access to the highway.
Comment from Hotel Management
Aug 7, 2017
Thank you for your feedback. I am glad your room was very comfortable. Looking forward to seeing you again soon.