Ratings based on 278 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Greit hotell.

Posted Jul 20, 2016
Cons: Problem med Internett tilkobling ved utsjekk. Hotellet hadde ikke noen backup løsning. Måtte gå til minibank for å ta ut penger.
Location: Bra beliggenhet i Fussen. Midt i sentrum.
Greit hotell. Parkering i kjeller. Sentralt beliggende.
Comment from Hotel Management
Jul 27, 2016 by Hotel Management, Hotel Management
Dear Guest, many thanks for reviewing your stay with us! I am pleased to read that you could make good use of our central location in between the castles, and that you enjoyed our amenities. Sorry to read about that internet problem at check-out. Sometimes the credit card machines can experience connection failures, at which point we kindly ask guests to choose an alternative method of payment. This does not happen a lot though, so we have not yet had any complaints. I will think of a back up method for the future that we could offer to our guests. I am glad you had a great stay nonetheless, and hope to welcome you back again soon! With best regards from Füssen, Norbert Schöll Hotel Director
5 out of 5
by A verified traveler from Orlando

Very nice

Posted Jul 11, 2016
Pros: Restaurant
Cons: Fire the bartender
Location: Right in the center of town
This is a very nice hotel. if there is anything wrong it would be the bar. The bartender was like a brick wall. But the restaurant made up for it. Great staff and amazing food.
Comment from Hotel Management
Jul 27, 2016 by Hotel Management, Hotel Management
Dear Kurt, thanks for your honest review! I am glad you enjoyed our central location and the delicious food in our restaurant. Sorry to read that you were not satisfied with the service you received in the bar. I will have a chat with the bartender, to discuss his service and the perception of it, and how to improve it. I am pleased that you enjoyed every other aspect of our house and hope we will get to welcome you back again soon! With best regards, Norbert Schöll Hotel Director
4 out of 5
by A verified traveler from Minneapolis, MN

Great location in town.

Posted Jul 8, 2016
Pros: Friendly staff and clean, large rooms.
Location: Close to pedestrian street, plenty of restaurants and ice cream spots nearby. River is also a pleasant walk away. Good for visiting the castles.
Very clean and nice hotel, very well-situated near the center of town. We were all pleasantly surprised at how nice the hotel and rooms were. The breakfast buffet was excellent.
Comment from Hotel Management
Jul 27, 2016 by Hotel Management, Hotel Management
Dear Amy, I am delighted to read that we were able to top your expectations of us, and that you had a wonderful stay from beginning to end! Thank you very much for sharing your kind review with us. Have you tried our homemade ice cream at our bakery? We offer a variety of delicious homemade treats, I am sure you would enjoy them. :-) I am pleased to know that our staff made your holiday more pleasant with their friendly and obliging service, and that our royally designed rooms were just to your taste. We hope to welcome you back again very soon! Best wishes from Füssen, Norbert Schöll Hotel Director
3 out of 5
by A verified traveler

Posted Jul 6, 2016
Cons: Parking!
Room and breakfast excellent. Hotel parking was a tight squeeze!
Comment from Hotel Management
Jul 27, 2016 by Hotel Management, Hotel Management
Dear Guest, it is great to read that you enjoyed your stay with us, and that our individually designed rooms, and the versatile breakfast buffet have stayed in such excellent memory with you. Our parking garage was built by us a few years back, to offer guests the convenience of secure parking that takes them straight to their rooms. Unfortunately the space for this was limited, as we are situated in a landmarked area. There are a lot of other parking options close by, and we are more than happy to assist you with more information, should you want to get a bigger space next time. I would like to thank you for sharing your kind review with us, and hope to welcome you back again in the near future! Best wishes from Füssen, Norbert Schöll Hotel Director
4 out of 5
by A verified traveler from Portland, OR

Good hotel; staff needs better customer skills.

Posted Jul 3, 2016
Pros: Nicely appointed; good breakfast; comfortable beds.
Cons: A way to leave the spa in an emergency.
Location: Castles!
My sister and I stayed in this hotel on our recent trip to Germany, Austria and Switzerland. We enjoyed the room and the good breakfast. The beds and the amenities where up to local standards. Our only unpleasantness was with the spa. After looking at the various facilities and noting an attendant and another hotel guest on site, we returned ready to enjoy the sauna. We opened the door to the spa with our key card and sat in the sauna for about ten minutes. I decided to leave and return to our room. After showering, I went to the spa entrance to exit and found that door locked. No attendant was found and I determined that the only way to get out other than pulling a fire alarm was to pound on the glass doors until someone came to our rescue. After pounding vigorously for several minutes the desk clerk came and released my sister and me. The clerk suggested that we come to the desk for a cup of tea to calm ourselves. In the morning at departure, another clerk gave us four chocolates for compensation.
Comment from Hotel Management
Jul 27, 2016 by Hotel Management, Hotel Management
Dear Ron, thank you very much for staying with us, and for sharing your experiences! First of all, I would like to once again sincerely apologise for what happened. It is by no means excusable to lock the door to the spa facilities, without properly checking if anybody is still inside. Our staff are informed of this, and at closing time usually check around to make sure everyone has left the premises. I am shocked and disappointed that this was not done in your case, and hope you and yours sister did not wait too long for someone to open the door. I am pleased to read that you nonetheless had a nice time in Füssen, and that we could make up for this incident with our delicious breakfast buffet and the high comfort rooms. We are hoping to be your host again during your next visit to town! Warm regards, Norbert Schöll Hotel Director
5 out of 5
by A verified traveler from Colorado Springs

Historic Hotel, centrally located

Posted Jun 1, 2016
Relaxing time in a very quaint city. Very Historic. People friendly. Easy for tourists. Well known tourist hot spot.
Comment from Hotel Management
Jun 8, 2016 by Hotel Management, Hotel Management
Dear Rick, thanks for staying at Hotel Schlosskrone, and for sharing your excellent feedback, as well as the lovely picture with us! Our central location is an excellent spot to start off any sightseeing tour or trip to the nearby castles. The town offers a lot of historic sights, as well as beautiful monuments, delicious food from local restaurants and shops. I am glad that you enjoyed all this, and that you grew especially fond of our warm Bavarian hospitality. :-) We are already anticipating your return to Füssen! Best regards, Norbert Schöll Hotel Director
5 out of 5
by A verified traveler

Posted May 30, 2016
This was a quick overnight in Fuessen. We were initially concerned that this hotel is on a busy intersection right beside the Aldstadt however our room overlooked the traffic circle and the windows were so well insulated we didn't hear a thing. We ate both supper and breakfast in the in the hotel which were great. Front desk staff were very helpful.
Comment from Hotel Management
Jun 8, 2016 by Hotel Management, Hotel Management
Dear Guest, it is lovely to read that your initial concerns about our central location were immediately resolved, and that you fully enjoyed your one night at Hotel Schlosskrone! Due to our multi-glazed windows, we are able to offer quiet rooms throughout the hotel, even with city views. Thank you very much for your kind review, as well as the compliments for our staff, which I will certainly pass on to the team. We are looking forward to welcoming you back soon, maybe even for a longer stay to get to know more of our hotel, such as the restaurants, as well as the spa area, and to explore the beautiful town some more! All the best, Norbert Schöll Hotel Director
5 out of 5
by A verified traveler

Beautiful room.

Posted May 12, 2016
Much nicer than we expected. We got an upgrade when we arrived and the room was new and clean. The only issue we encountered was the parking garage was difficult to navigate for an American driver. Lol
Comment from Hotel Management
May 26, 2016 by Hotel Management, Hotel Management
Dear Guest, thanks for sharing your great feedback with us, and for giving us the highest possible sore! It makes me proud to read that we were able to top your expectations of our hotel, and that the free upgrade made your stay even more enjoyable and memorable. Sorry to read about your issues with the parking, the entrance and individual parking spots can be slightly challenging with a larger car. I am glad you managed though, and things turned out well after all. We are looking forward to welcoming you back for another delightful holiday soon! All the best from Bavaria, Norbert Schöll Hotel Director
5 out of 5
by A verified traveler

EXCELENTE UBICACION Y SERVICIO

Posted Apr 27, 2016 on Hotels
Una hotel con gran calidez humana, el desayuno es de los mejores con una excelente ubicación
Comment from Hotel Management
May 3, 2016 by Tanja Raith, Hotel Management
Querido huésped, muchas gracias por dejarnos este feedback maravilloso. Me hace muy feliz de leer que nuestra hospitalidad bávara hizo sentirle muy bienvenido, y en buenas manos para disfrutar unas buenas vacaciones. Nuestra ubicación justo en medio de los famosos castillos es verdaderamente único, y permitirá explorar la ciudad, e incluso ir de compras mucho más conveniente. Esperamos volver a verse pronto! Un saludo cordial, Norbert Schöll Director del Hotel
5 out of 5
by A verified traveler from Waipahu, HI

Close to public transportation

Posted Apr 26, 2016 on Orbitz
Great location; located within a 6 minute walk to the train and bus station. Arrived at 9am and we were able to drop off are luggage to be stored while we visited the castle during the day. Hotel provided us a map and also called a taxi. (All prior to being able to check in.) When we checked in, the room was ready and exactly as described. Dinner at the restaurant on site was tasty. Breakfast is a wonderful buffet that was included in the cost of the hotel room. Hotel is in a popular area, but with the windows shut, you are not able to hear the noise that is going on outside. Room contains a European double bed (2 beds pushed together.) Free wifi worked great while in the room as well as the restaurant.
Comment from Hotel Management
May 3, 2016 by Hotel Management, Hotel Management
Dear Shawn, thank you very much for sharing your detailed description of your successful holiday at Hotel Schlosskrone! I am delighted to read that everything went as expected, and even better, and that our very obliging staff were able to make your stay even more convenient. Our beautiful town of Füssen has a lot to offer, and we want to make sure all of our guests get to experience Bavaria in an authentic, and memorable way. Good that this worked out so well for you, and that you were perfectly happy with every aspect of your stay. We hope to welcome you back again soon! With best wishes from Germany, Norbert Schöll Hotel Director