Get an overview of this hotel3.5-star hotel with restaurant and business center

Location

Located in the heart of Almaty, this hotel is within a 10-minute walk of Almaty Opera House and Zenkov Cathedral. Lermontov Russian Drama Theatre and St Nicholas Cathedral are also within 15 minutes.

Hotel Features

A restaurant, a business center, and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Room Amenities

All 207 rooms provide free WiFi, balconies, and cable TV. Other amenities available to guests include minibars, room service, and coffee makers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary high-speed wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. This Almaty hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Almaty Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 207 
  • Number of floors - 8 
  • Breakfast available (surcharge) 
  • Business center 
  • Newspapers in lobby (surcharge) 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • One meeting room 
  • Parking (limited spaces) 
  • Luggage storage 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Number of buildings/towers - 1 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • Balcony 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Desk 
  • Electric kettle 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • Rollaway/extra beds (surcharge) 
  • Heating 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Issyk - This restaurant specializes in international cuisine.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

Check-in time starts at 1 PM

Check-in time ends at noon

Minimum check-in age is 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 6500.00 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No cribs (infant beds) available

Fees

You'll be asked to pay the following charges at the property:
  • Airport shuttle transfer per adult: KZT 3000 (one way)
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: KZT 1500 per person (approximately)
  • Airport shuttle fee: KZT 3000 per vehicle (one way)
  • Rollaway bed fee: KZT 6500.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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