Ratings based on 5 Verified Reviews

4.4 out of 5
67% of guests recommend
3.6 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Not worth of this price

Posted Sep 24, 2012
Great view from the balcony. No hot water. Carpet was extremely dirty. Food was so so.
5 out of 5
Recommended
for Couples
by A verified traveler from Berkeley CA

Nice older hotel

Posted Nov 21, 2010
Although the hotel is clearly older and unrenovated, the rooms and facilities are very nice. We got upgraded for free to a three-room suite, which was larger than some apartments I've lived in. Check-in staff were nice and spoke good English, though they got a little overloaded at peak times.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2017
Très bon accueil, hôtel bien central, par contre quelques cafards traînent. Attention : beaucoup de gens ne parlent pas anglais dans l'hôtel (mais c'est commun à Almaty)
Comment from Hotel Management
Apr 20, 2017 by Almaty Hotel, Hotel Management
Good afternoon, Dear Guest! Thank you for choosing "Almaty" hotel, during your stay in the southern capital (Almaty), as well as for your comments. We hope to see you again, and will try to make your next stay even more comfortable!Best Regards, Marketing Communications Coordinator Damir Bekmukhambetov.
5 out of 5
by Lennart

Mycket bra hotell

Posted Feb 21, 2017 on Hotels
Perfekt läge! Mycket vänlig och kunnig personal. Vi fick ut mer än vad vi förväntade oss av vistelsen. Hit åker jag/vi gärna igen. Använd/nyttja hotellets taxiservice, den kan verkligen rekommenderas!
Comment from Hotel Management
Mar 27, 2017
Good morning, Dear Lennart! Thank you for choosing "Almaty" hotel, during your stay in the southern capital (Almaty), as well as for your comments. We hope to see you again, and will try to make your next stay even more comfortable!Best Regards, Marketing Communications Coordinator Damir Bekmukhambetov.
5 out of 5
by Andrey

Удобный и чистый отель

Posted Dec 28, 2016 on Hotels
Обслуживание отличное,рестораны и магазины рядом. Удобное расположение в "старой" части города.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Добрый день, Уважаемый Andrey! Благодарим Вас за выбор гостиницы “Алматы”, во время Вашего пребывания в южной столице (г. Алматы), а также за Ваш комментарий. Будем рады видеть Вас снова и постараемся сделать Ваше следующее проживание еще более комфортным! С Уважением, координатор по маркетинговым коммуникациям Дамир Бекмухамбетов.