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Grand Sapphire Hotel Almaty

Star Rating
4 out of 5

Information

Reviews

4.3 / 5Excellent
13 reviews

Amenities

  • Free WiFi
  • Free Parking
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Panfilov Park
    7 min walk
  • Popular Location
    Gvardeytsev-Panfilovtsev Park
    8 min walk
  • Popular Location
    28 Panfilov Heroes Memorial Park
    9 min walk
  • Airport
    Almaty (ALA-Almaty Intl.)
    17 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
Reserve without credit card
Some room options won't require your credit card details to book. You'll pay during your stay.
  • Standard Double Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Family Room, Mountain View, Executive Level

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Bed
    More details
  • Twin Standard

    More details
  • Double Standard

    More details
  • Deluxe Room, City View, Executive Level

    Room Amenities

    • City view
    • Sleeps 3
    • 1 Double Bed and 1 Twin Sofa Bed
    More details
  • Family Room Standard

    More details
  • Suite

    Room Amenities

    • City view
    • Sleeps 4
    • 1 Double Bed and 1 Twin Bed
    More details
  • Double Deluxe

    More details
  • Penthouse

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Twin Sofa Bed
    More details
  • Superior Single Room

    Room Amenities

    • City view
    • Sleeps 1
    • 1 Double Bed
    More details
  • Standard Single Room

    Room Amenities

    • Mountain view
    • Sleeps 1
    • 1 Double Bed
    More details
  • Superior Double Room

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details

About this area

Almaty

Located in Almaty, Grand Sapphire Hotel Almaty is in the business district. 28 Panfilov Heroes Memorial Park and Nedelka Park reflect the area's natural beauty and area attractions include Zenkov Cathedral and Central Park of Culture and Leisure. Looking to enjoy an event or a game while in town? See what's happening at Almaty Central Stadium or Medeu Stadium. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Panfilov Park - 7 min walk
  • Popular Location
    Gvardeytsev-Panfilovtsev Park - 8 min walk
  • Popular Location
    Almaty Cathedral - 8 min walk
  • Popular Location
    28 Panfilov Heroes Memorial Park - 9 min walk
  • Popular Location
    Museum of Kazakh Musical Instruments - 10 min walk

Getting around

  • Almaty Station - 4 min drive
  • Almaty (ALA-Almaty Intl.) - 17 min drive

About this property

Grand Sapphire Hotel Almaty

4-star spa hotel near Zenkov Cathedral
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, a business center, and a meeting room are onsite. All 50 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include minibars, room service, and electric kettles.
Grand Sapphire Hotel Almaty offers 50 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Grand Sapphire Hotel Almaty features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 4-star property offers access to a business center and a meeting room. This Almaty hotel also offers spa services, tour/ticket assistance, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station drop-off service. Complimentary self parking is available on site.
Grand Sapphire Hotel Almaty is a smoke-free property.
LUXCOSMED has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Special check-in instructions

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for KZT 5000.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: KZT 3000 per person (approximately)
  • Airport shuttle fee: KZT 5000 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Property is also known as

  • Grand Sapphire Hotel
  • Grand Sapphire Almaty
  • Grand Sapphire
  • Grand Sapphire Almaty Almaty
  • Grand Sapphire Hotel Almaty Hotel
  • Grand Sapphire Hotel Almaty Almaty
  • Grand Sapphire Hotel Almaty Hotel Almaty

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station drop-off shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee weekends 8 AM–11 AM: KZT 3000 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Full-service spa

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Russian

Business services

  • 1 meeting room
  • Business center

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Steam room
  • Turkish bath/hammam

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
4.3

Excellent

5 - Excellent
5
4 - Good
7
3 - Okay
1
2 - Mediocre
0
1 - Poor
0
4.6
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.3
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Friendly staff, spoke English. Clean tidy room, lots of extras like tooth kit etc. Great value.

Stayed 4 nights in Mar 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two weeks in the Grand Sapphire

Every hotel in Central Asia I have stayed in had some kind of plumbing issue. This one was the hot water, you had to turn the shower and tap to full hot for about 10 minutes for it to get warm enough to shower. A word to the desk and it improved but still a big lag while it warms up. Restaurant I only had the breakfast. Presentation was 100% we are still working on the serving temperature.

Stayed 7 nights in Jul 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, friendly staff and in a very beautiful area. I would mst definitely come here again

Stayed 1 night in Feb 2018

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort

Stayed 2 nights in Jan 2018

3/5

  • Liked: Cleanliness, property conditions & facilities

Average hotel in a good location

My stay was ok in this hotel. Nothing special there. Room and especially the bathroom was very small. No proper desk to sit. No English channels on TV. The use of the sauna was at extra charge which I didn't expect. For the breakfast I had to go to an outside restaurant since the hotel restaurant was under refurbishment. Location is very good.

Stayed 3 nights in Dec 2017

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