Get an overview of this hotel4-star hotel with full-service spa and 24-hour front desk

Popular property highlights

Free self parking
Free WiFi
24-hour front desk
Multilingual staff
Concierge services

Location

Situated in Almaty, this spa hotel is within a 15-minute walk of Almaty Cathedral and 28 Panfilov Heroes Memorial Park. Almaty Opera House and Republic Square are also within 2 mi (3 km).

Hotel Features

A full-service spa, massage/treatment rooms, and a meeting room are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.

Room Amenities

All 50 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi and LED TVs with cable channels. Other amenities available to guests include minibars, room service, and electric kettles.

Grand Sapphire Hotel Almaty

Hotel Amenities

Hotel Amenities

Grand Sapphire Hotel Almaty features a full-service spa. Wireless Internet access is complimentary. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station drop-off service. This Almaty hotel also offers spa services, tour/ticket assistance, and multilingual staff. Onsite self parking is complimentary.

  • Spa services on site 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • Train station drop-off (surcharge) 
  • Concierge services 
  • Full-service spa 
  • 24-hour front desk 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Total number of rooms - 50 
  • One meeting room 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Free bottled water 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Electric kettle 
  • Cable TV service 
  • Free WiFi 
  • Room service (limited hours) 
  • LED TV 
  • Rollaway/extra beds (surcharge) 
  • Heating 

Where to Eat

Continental breakfasts are available for a surcharge between 8 AM and 11 AM on weekends.

Room service (during limited hours) is available.

Spa Services

LUXCOSMED has massage/treatment rooms. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room and Turkish bath/hammam.

  • Steam room in spa 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Massages 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 5000.0 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: KZT 3000 per person (approximately)
  • Airport shuttle fee: KZT 5000 per vehicle (one-way)
  • Rollaway bed fee: KZT 5000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Grand Sapphire Hotel
  • Grand Sapphire Almaty
  • Grand Sapphire

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.


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