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Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children)

Deluxe Room

Max Occupancy: 3 guests (up to 2 children)

Intercontinental, Club Room

Max Occupancy: 3 guests (up to 2 children)

Junior Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)

Executive Suite, 1 King Bed

Max Occupancy: 3 guests (up to 2 children)


Get an overview of this hotelFamily-friendly ski hotel with an indoor pool


Located near the slopes, this Almaty hotel is in the city center and within 1 mi (2 km) of Republic Square, Presidential Palace, and National Museum of Kazakhstan. Almaty Central Stadium and Almaty Opera House are also within 1 mi (2 km).

Hotel Features

Spend your day on the slopes, and return to InterContinental Almaty to take a dip in an indoor pool and relax in massage/treatment rooms.

Room Amenities

All 277 rooms boast deep soaking tubs and offer free WiFi and Select Comfort beds. Wired Internet and minibars are standard, as are LCD TVs with cable channels.

Hotel Amenities

Hotel Amenities

After a day on the slopes, enjoy a swim in the indoor swimming pool or use the hotel's other facilities, including a health club and a sauna. Getting to the slopes is a breeze with the hotel's ski shuttle (surcharge). InterContinental Almaty helps provide the perfect ski vacation with ski equipment rentals and ski passes. When the sun goes down, sip après-ski drinks in one of the hotel's 2 bars/lounges.

Dining is available at one of the hotel's 3 restaurants. High-speed wireless Internet access is complimentary. This luxury hotel also offers a children's pool and outdoor tennis courts. Onsite self parking is complimentary.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • ATM/banking 
  • Babysitting or childcare (surcharge) 
  • Breakfast available (surcharge) 
  • Business center 
  • Casino shuttle (surcharge) 
  • Children's pool 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 10840 
  • Conference space size (meters) - 1007 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-out 
  • Free RV, bus, truck parking 
  • Free self parking 
  • Free WiFi 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Indoor pool 
  • Limo or Town Car service available 
  • Luggage storage 
  • Meeting rooms 5 
  • Multilingual staff 
  • Number of bars/lounges - 2 
  • Number of floors - 11 
  • Number of meeting rooms - 5 
  • Number of restaurants - 3 
  • Outdoor tennis courts 2 
  • Pool sun loungers 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping center shuttle (surcharge) 
  • Ski passes available 
  • Ski shuttle (surcharge) 
  • Spa services on site 
  • Spa treatment room(s) 
  • Television in common areas 
  • Tennis on site 
  • Terrace 
  • Theme park shuttle (surcharge) 
  • Total number of rooms - 277 
  • Tours/ticket assistance 
  • Train station pickup (surcharge) 
  • Wedding services 
  • Year Built 1996 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Children's pool  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Indoor pool  
  • Outdoor tennis courts  
  • Rollaway/extra beds available  


Available in all rooms: Free WiFi , Wired internet access ( 3360 KZT per 24-hour period )

Available in some public areas: Free WiFi


Free self parking, Free RV, bus, truck parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free bottled water 
  • Free toiletries 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Deep soaking bathtub 
  • Desk 
  • Down comforter 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room childcare (surcharge) 
  • In-room safe (laptop compatible) 
  • Iron/ironing board 
  • LCD TV 
  • Minibar 
  • Pillow menu 
  • Premium bedding 
  • Premium TV channels 
  • Private bathroom 
  • Rainfall showerhead 
  • Rollaway/extra beds available 
  • Room service 
  • Shower/tub combination 
  • Sleep Number by Select Comfort mattress 
  • Slippers 
  • Turndown service 
  • Wired high-speed Internet access (surcharge) 

Where to Eat

Breakfast is available for a surcharge and served each morning between 6 AM and 11 AM.

Asian Cafe - This buffet restaurant serves breakfast, brunch, and dinner. A children's menu is available.

Bosphorus - This theme restaurant serves dinner only. Open daily.

Belvedere Grill Room - This fine-dining restaurant serves dinner only. Open select days.

Tennis Bar / Restaurant - Overlooking the garden, this restaurant serves dinner only. A children's menu is available.

Room service is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Downhill skiing nearby 
  • Snowboarding nearby 
  • Mountain biking nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Ski lessons available nearby 
  • Golf lessons available nearby 
  • Aerobics on site 
  • Basketball on site 
  • Playground on site 
  • Ski equipment rentals on site 
  • Tennis lessons on site 

Spa Services

  • Number of treatment rooms 2 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Thalassotherapy treatments 
  • Massages 
  • Body treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Braille or raised signage 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: KZT 8960 per person (approximately)
  • Fee for in-room high-speed Internet (wired): KZT 3360 per 24-hour period (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: KZT 3360 per 24-hour period (rates may vary)
  • Airport shuttle fee: KZT 7900 per person (roundtrip)
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

If you require a visa to enter the country, your hotel may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the hotel via the contact details included on your booking confirmation. The hotel may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the hotel and yourself. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

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