Ratings based on 34 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
75% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Porto San Giorgio

Hotel molto bello e lussoso nel centro di Almati

Posted Mar 22, 2016
Pros: Spa, pulizia, comfort.
Cons: Colazione troppo cara.
Location: Hotel nel cuore di Almati.
Piaciuto tutto, cominciando da reception, e finendo con Spa, che ottima !!!! Colazione a pagamento e costava 30 euro a testa , non siamo usati.
5 out of 5
by mohammed from الامارات

اقامة رائعه

Posted Feb 25, 2016 on Hotels
فندق رائع والغرف نظيفة وهادية
4 out of 5
by A verified traveler

Comfort hotel for business travelers in Almaty.

Posted Feb 19, 2016 on Hotels
Just like other 5 star hotel, the service of the intercontinental Almaty is good. Also, it was located in the tranquil area. The swimming pool is not big but maintained in good condition. My only concerns are the old fashioned LCD TV and breakfast. TV was too small and does not allow HDMI input. Also there is no variety of food in breakfast. It should be upgraded.
4 out of 5
by A verified traveler from Kyrgyzstan

Almaty weekend escape

Posted Feb 12, 2016
Dated hotel Nice pool and saunas Staff sent to Italian restaurant that no longer exists
3 out of 5
by Seunguk from Seoul Korea

Posted Oct 8, 2015 on Hotels
All staffs are kind and the room is clean and comfortable. The location of the hotel is very nice because there are nice park and palace of king near the hotel. But breakfast os not good.
5 out of 5
by Sergey from Basel

Great hotel!

Posted Oct 2, 2015 on Hotels
Stayed in this hotel many times. Great service, nice & comfortable rooms, good location. Breakfast is great ( however not fantastic as it used to be).
3 out of 5
by Lucy from London

Decent hotel but don't bother paying for a Club Ro

Posted Oct 1, 2015 on Hotels
The hotel was generally very good but did not live up to the usual Intercontinental standard in my opinion. The club floor and lounge was very disappointing - staff not great, limited selection of food and drinks and a poor breakfast.
4 out of 5
by Pedro from spain

Good enough

Posted Sep 25, 2015 on Hotels
all correct
4 out of 5
by Andrey from Los Angeles

Pretty nice hotel.

Posted Aug 28, 2015 on Hotels
A little bit old, but comfortable and well designed.
5 out of 5
by A verified traveler

Bel hôtel

Posted Jun 17, 2015 on Hotels
Séjour de trois nuits. Bel hôtel avec une piscine et un spa agréable. Une vue magnifique sur les montagnes et une partie de la ville. Le seul point négatif étant un personnel peu souriant et parlant pas très bien anglais. Le club executif vaut le coup d'oeil