Get an overview of this hotel4-star hotel with 2 restaurants and full-service spa

Popular property highlights

Breakfast included
Free self parking
Free WiFi
Indoor pool
Smoke-free property

Location

Situated in the mountains, this spa hotel is 3.1 mi (5 km) from Shymbulak Ski Resort and within 6 mi (10 km) of Medeu Stadium and Almaty Tower. National Museum of Kazakhstan and Presidential Palace are also within 6 mi (10 km).

Hotel Features

This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 29 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, DVD players, and minibars.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Samal Resort & Spa features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Almaty hotel also offers a rooftop terrace, multilingual staff, and complimentary newspapers in the lobby. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Onsite self parking is complimentary.

Samal Resort & Spa is a smoke-free property.

  • Express check-in 
  • Bar/lounge 
  • Elevator/lift 
  • Rooftop terrace 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Free breakfast 
  • Express check-out 
  • Year Built 2011 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Pool sun loungers 
  • Steam room 
  • Sauna 
  • Free wired Internet 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Luggage storage 
  • Number of restaurants - 2 
  • Total number of rooms - 29 
  • Number of floors - 5 
  • Wedding services 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • DVD player  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Room Amenities

  • DVD player 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Bathtub or shower 
  • Slippers 
  • Desk 
  • In-room safe 
  • Blackout drapes/curtains 
  • Satellite TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired Internet 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 

Where to Eat

A complimentary buffet breakfast is served each morning between 7 AM and 11 AM.

Roof Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Samal Restaurant - This restaurant specializes in Eastern European cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a sauna.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Centre Samal. Services include hot stone massages, Thai massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage 
  • Sauna in spa 
  • Thai massage 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for KZT 9000 per night.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No pets or service animals allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Airport shuttle fee: KZT 6500 per person (one way)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: KZT 9000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Samal Almaty
  • Samal Resort Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property.


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