Ratings based on 75 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from M
Short stayPosted Jan 26, 2017
I arrived late to Almaty and next morning at 6:00am had connection flight. Driver of shuttle met me inside airport building. He helped me my suitcase and was very nice. He is only one who was doing his job good. We got to hotel and I checked in very fast and got keys from my room. I was so happy that I could sleep but my happiness dissipared very fast. Guests in second room were having sex and wall were so thin that I could here every noise. After one hour they finished and I was ready to have short nap. But that didn't happen. Two girls from receptions were taking and laughing so loud till 2:00am. Stay st another hotel. Maybe little more expensive but quite.
for Everyoneby A verified traveler from YVR, Canada
Nice place to stay considering overall costPosted Dec 25, 2015
Nice place to be depending on where you are to tour about. Have not enough time to close check the neighborhood; it may have much to offer although its shabby look.
by A verified traveler from Dubai
Big disappointment in bed size and staff service..Posted Sep 23, 2015
Pros: Only the style as it looks like a countryside hotel and room cleaniness.
Cons: As I'm a managing director in travel industry, I wouldn't lose my time to improve. Both management and the staff should be replaced.
Location: Very far away from city center. The advantage of the low price has been dissolved by taxi payments and long driving times.
If you are only a little bit over than average height and weight, beware of this hotel. The dimension of the single bed is only 80x200 cm. In front of me another guest refused to sleep in such a bed and she left the hotel. During my stay except the housekeeping staff, I noticed all the rest of the staff surfing or talking over their cellular all day long in front of the hotel guests. For the first time in my life in a hotel, I have been served while the waiter is talking over the cellular phone. And I am not exaggerating the subject because it happened more than one time...
by Glen from Umeå
Good value for the moneyPosted Sep 22, 2015 on Hotels
Good value for the money. Good staff.
by Mohamed Shahrum from Singapore
Saraichik HotelPosted Sep 16, 2015 on Hotels
Hotel was pleasantly located near neighbourhood centre. Basic breakfast but easy to get out to small cafes scattered near the hotel.
for Everyoneby A verified traveler from Vancouver, Canada
My overnight stayPosted Sep 11, 2015
Location: Close to airport ... about 20 mins drive
I had a flight scheduled for late the next day .. so needed a hotel in Almaty to stay in overnight. I liked how the hotel arranged for my pick up at the airport, I was picked up immediately and any concern I had with speaking only the pleasantries in Russian were quashed with the receptionist who spoke fluent English. The room was spacious finished in natural wood flooring and decor. It was a little noisy this evening because there was a wedding that day, but this quality hotel will be remembered for the comfort and friendliness of the staff. The breakfast room was located a distance from the rooms, but was very clean and pleasantly decorated with local art. The food catered for both the local and foreign pallet. Service was efficient to the table.
by A verified traveler
Posted Aug 16, 2015 on Hotels
for Everyoneby A verified traveler from New York, NY
Nice hotel with friendly staffPosted Jul 22, 2015
Original interior, good breakfast. Very friendly staff on reception any time. Not far from Airport (take taxi it is cheaper 1500-1700 KT); with pool and pool is with extra fee-surprise, not too match but extra- about 6 USD. If You need transfer hotel- it is the good place.
by A verified traveler
Good for layoverPosted May 8, 2015 on Hotels
20 hour layover between flights into/out of Almaty. Chose this hotel due to proximity to airport, and favourable reviews. Good for both, especially as upon check-in, (approx. 00.30,) I was told that the room was mine for 24h! Good breakfast, and efficient shuttle to airport (expect to pay approx. € 15 each way) Staff efficient and helpful, good English spoken.
for Business Travelersby A verified traveler
It was nice place to stay.Posted Mar 26, 2015
Pros: Staff were friendly.
Location: it was a bit far from the airport. but you can see local people's ordinary life.
We stayed hotel because of the flight for the next day. It was a bit far from the airport. Yet it was a nice place to stay.to Staff were very friendly too!