Ratings based on 84 Verified Reviews

3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Phetchabun

Good hotel

Posted May 16, 2018
Good hotel with friendly and very helpful staff. Includes free transfer from and to the airport.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phetchabun

Nice hotel with helpful staff.

Posted May 14, 2018
Nice hotel with very helpful staff and very good shuttle service to and from the airport.
5 out of 5
Recommended
for Everyone
by A verified traveler from Phetchabun

Excellent staff

Posted May 5, 2018
Good shuttle service from andto the airport Very helpful staff.
4 out of 5
Recommended
for Everyone
by A verified traveler from United States

Clean rooms, Great food, Convenient to the airport

Posted Apr 16, 2018
I stayed there for 7 days for some meetings. The staff were helpful and friendly. I share the following not to say dont stay there at all, but there are some things that could be improved. Some staff have limited or no English. I speak some Russian sonit was no problem.for me. The rooms are comfortable but a bit noisy from outside traffic. Breakfast could use a refresh. Simple and after 2 days, you wish they had more variety for longer stays. There are no teapots in the rooms for coffee or tea, but they do have hot water available near the reception. The restaurant is loud, but they have a nice area in the hotel they serve the same food there as well. The Internet worked well in certain areas but not everwhere. My room was #20 at the end of the hall and I could not count on a good connection so I had to use it in the public areas. The airport shuttle is fantastic. A man was awaiting with a sign upon arrival. On the return, they are professional, helpful and on time. This hotel is an excellent value for the price. Thank you to the staff!
5 out of 5
by ELENA

Amicable

Posted Dec 9, 2017 on Hotels
Highly satisfacory and an excellent dinner at their restotant
Comment from Hotel Management
Jan 5, 2018 by Kuanysh, Hotel Management
Dear Elena, thank You for the review and choosing our hotel!
4 out of 5
Recommended
for Everyone
by A verified traveler from Almaty

Please provide proper wifi. Fridge is empty.

Posted Jul 3, 2017 on Orbitz
Generally not bad, because of pool on back yard and food in restaurant.
5 out of 5
by A verified traveler

Great for airport

Posted Jun 13, 2017 on Hotels
The hotel shuttle was waiting for me on arrival at 1:30 am (pre-arranged), lady at reception spoke excellent English and check in was quick. Room was very clean, bed comfortable. Breakfast was very good then shuttle back to airport. The hotel is not near the city center and I cannot comment on getting there if you use this as a base. Excellent for the airport though. I would stay here again.
4 out of 5
by Robert

Posted Apr 29, 2017 on Hotels
great overnight layover from Almaty airport
2 out of 5
by A verified traveler from M

Short stay

Posted Jan 26, 2017
I arrived late to Almaty and next morning at 6:00am had connection flight. Driver of shuttle met me inside airport building. He helped me my suitcase and was very nice. He is only one who was doing his job good. We got to hotel and I checked in very fast and got keys from my room. I was so happy that I could sleep but my happiness dissipared very fast. Guests in second room were having sex and wall were so thin that I could here every noise. After one hour they finished and I was ready to have short nap. But that didn't happen. Two girls from receptions were taking and laughing so loud till 2:00am. Stay st another hotel. Maybe little more expensive but quite.
4 out of 5
Recommended
for Everyone
by A verified traveler from YVR, Canada

Nice place to stay considering overall cost

Posted Dec 25, 2015
Nice place to be depending on where you are to tour about. Have not enough time to close check the neighborhood; it may have much to offer although its shabby look.