Get an overview of this hotelLuxury hotel with 2 restaurants and full-service spa

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Indoor pool
Business center

Location

Located in the heart of Almaty, this luxury hotel is within 3 mi (5 km) of National Museum of Kazakhstan, Presidential Palace, and Almaty Central Stadium. Republic Square is 2.3 mi (3.7 km) away.

Hotel Features

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 145 rooms boast jetted tubs and offer free WiFi and iPod docks. Free wired Internet and sitting areas are standard, as are LED TVs with digital channels.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, The Ritz-Carlton, Almaty features an indoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, limo/town car service, and meeting rooms. Event facilities measuring 10330 square feet (960 square meters) include a conference center. This luxury hotel also offers a 24-hour fitness center, spa services, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

  • Bar/lounge 
  • Elevator/lift 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Business center 
  • Turkish bath/Hammam 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Meeting rooms 4 
  • Year Built 2013 
  • Coffee shop or café 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Sauna 
  • Free wired Internet 
  • Limo or Town Car service available 
  • Valet parking (surcharge) 
  • Computer station 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 960 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Free parking nearby 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Number of restaurants - 2 
  • Train station pickup (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 10330 
  • Conference center 
  • Laundry facilities 
  • Parking (limited spaces) 
  • Total number of rooms - 145 
  • 24-hour fitness facilities 
  • Number of floors - 10 
  • Number of buildings/towers - 1 
  • Wedding services 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking, Valet parking (surcharge), Parking (limited spaces), Free parking nearby

Room Amenities

  • Premium TV channels 
  • DVD player 
  • Pay movies 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Designer toiletries 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • Slippers 
  • Separate bathtub and shower 
  • Jetted bathtub 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Digital TV service 
  • Free WiFi 
  • Free wired Internet 
  • Free dial-up Internet access 
  • iPod docking station 
  • Room service (24 hours) 
  • Frette Italian sheets 
  • Pillow menu 
  • LED TV 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

LT Bar & Grill - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All Day Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 5 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Hydrotherapy treatments 
  • Deep tissue massage 
  • Swedish massage 
  • Prenatal massage 
  • Sauna in spa 
  • Steam room in spa 
  • Thai massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KZT 7812 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of KZT 45000 per pet, per night
  • Up to 10 kg
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: KZT 12000 per person (approximately)
  • Valet parking fee: KZT 2000 per stay
  • Pet fee: KZT 45000 per pet, per night
  • Rollaway bed fee: KZT 7812 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Almaty Ritz-carlton
  • Ritz-carlton Almaty
  • Ritz-carlton Hotel Almaty

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


Sorry, we seem to have had an issue loading our review content. Try again?