Ratings based on 181 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from SJ, MI

Smells smokey

Posted Aug 18, 2015
The moment we opened the door to the lobby to check in, we were hit in the face with the smell. It was like a combination of cigarette smoke, mold and feet. The staff was pleasant and the room was clean. However, the hallways smelled of cigarette smoke and in the room a bit too. We got used to it after a while. TV was old CRT.... no HD. The continental breakfast was decent; about what we expected. The microwave cheese omelettes were surprisingly good tho! Make your own Belgium waffles & yogurt... the usual.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ann Arbor, Michigan

Convent location

Posted Aug 11, 2015
Location was in a great place. Close to stores but far enough to not be right down town. Room was very clean and staff was very friendly. Wish pool and hot tub was open longer, also a microwave would be great in the rooms.
4 out of 5
Recommended
for Everyone
by A verified traveler from Westland, MI

Very Clean and that is what I want in a Motel.

Posted Aug 10, 2015
Pros: The continental breakfast was well done.
Location: The sounding communities are some of the most beautiful in Michigan.
Set in the Middle of Alpena, where one that is unfamiliar with the surroundings, I found the Motel a pleasant experience. Very clean throughout.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice comfortable clean rooms

Posted Aug 3, 2015
Could of used the clean and hot tub forget to bring swim suits
4 out of 5
Recommended
for Everyone
by A verified traveler from Mt. Morris

Nice hotel close to everything

Posted Jul 31, 2015
Quick check in, friendly staff and great housekeeping.
2 out of 5
by A verified traveler

Posted Jul 25, 2015
When I walked in the girl at the front desk was on the phone for about 15 mins. I understand she's the only one there and patiently waited for her to finish with the customer at the phone. She hung up and didn't say a word to me for a few minutes and finally turned to me and snobbishly said "do you have a reservation?" Uh no ok hair standing at the front desk with my bags for no reason. Once I got in my room it was overall clean but there were yellow stains on the wall. The worst part is when I turned he sink on the water that came out was the darkest shade of yellow. Even after running it for a very long time it stayed yellow and cloudy. I couldn't even wash my hands, face or brush my teeth while I stayed here. I was even nervous to shower. I will never stay again. For as much as I paid and it being a chain I expected it to be much nicer.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 25, 2015
Cons: the pool and spa were not clean
Location: The hotel was close to The bridge and Mackinaw City
The staff were friendly and helpful until I asked for help with the toilet and was handed a dirty plunger and a dirty pail. When I complained to management they gave me a discount on the room.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 23, 2015
I enjoyed my stay. I would stay there again. Rooms are not the most to up to date but still nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chesterland, Ohio

Very nice location.

Posted Jul 20, 2015
Our stay was very nice. Large room, very clean, quiet, and comfortable. No complantes.
4 out of 5
Recommended
for Everyone
by A verified traveler from Delft, The Netherlands

Nice hotel at the edge of town

Posted Jul 19, 2015
Nice and clean hotel just at the edge of town. Conveniently located near restaurants (including Applebee's) in walking distance. The room is clean and comfortable with a good bed. We slept very well. The bathroom was clean and complete. The pool area needs some refurbishment but wad clean and we enjoyed our swim nevertheless. We would definitely stay here again.