Featured Image Lobby Sitting Area Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom Guestroom In-Room Dining Living Area Living Area Living Area Living Area Living Area Bathroom Bathroom Bathroom Shower Bathroom Amenities Indoor Pool Indoor Pool Indoor Pool Indoor Pool Indoor Pool Steam Room Treatment Room Treatment Room Treatment Room Treatment Room Treatment Room Property Amenity Dining Restaurant Restaurant Restaurant Family Dining Food and Drink Food and Drink Food and Drink Food and Drink Food and Drink Food and Drink Hotel Lounge Meeting Facility Meeting Facility Interior Detail Fireplace Hotel Front Hotel Front Hotel Front - Evening/Night Exterior Exterior
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Room type

Junior Suite

Max Occupancy: 3 guests (up to 2 children, 2 infants)

Suite Privilege

Max Occupancy: 4 guests (up to 3 children, 2 infants)

Get an overview of this hotelLuxurious slopeside hotel with a full-service spa

Location

Located in the mountains, this ski-in/ski-out hotel in La Clusaz is within 1 mi (2 km) of Arvis Aquatic Park and La Clusaz Ski Resort and close to winter sports such as cross-country skiing and skiing lessons. Kart Parc and Col des Aravis are also within 6 mi (10 km).

Hotel Features

Ski into Au Coeur du Village, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.

Room Amenities

All 50 soundproofed rooms feature free WiFi and 24-hour room service. Guests will also find balconies, free newspapers, and in-room massages.

Hotel Amenities

Hotel Amenities

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. This luxury hotel also offers ski storage, an indoor pool, and a health club. Complimentary self parking is available on site.

Au Coeur du Village has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in lobby 
  • Conference center 
  • Conference space 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fireplace in lobby 
  • Free self parking 
  • Full-service spa 
  • Health club 
  • Indoor pool 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 
  • Number of meeting rooms - 10 
  • One meeting room 
  • Porter/bellhop 
  • Restaurant 
  • Rooftop terrace 
  • Safe-deposit box at front desk 
  • Sauna 
  • Ski storage 
  • Ski-in/ski-out access 
  • Snack bar/deli 
  • Spa services on site 
  • Spa treatment room(s) 
  • Spa tub 
  • Steam room 
  • Supervised childcare/activities 
  • Total number of rooms - 50 
  • Turkish bath/Hammam 
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Family Friendly Amenities

  • Babysitting or childcare  
  • Free Wi-Fi  
  • Indoor pool  
  • Laundry facilities  
  • Snack bar/deli  
  • Soundproofed rooms  

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Room Amenities

  • Balcony 
  • Climate control 
  • Free newspaper 
  • Cribs/infant beds available 
  • Free WiFi 
  • In-room massage available 
  • In-room safe 
  • Room service (24 hours) 
  • Soundproofed rooms 

Where to Eat

Le 5 - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

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Nearby Things to Do

An indoor pool and a spa tub are on site. Other recreational amenities include ski-in/ski-out access, a health club, a sauna, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Cross-country skiing nearby 
  • Ski equipment rental shops nearby 
  • Ski lessons available nearby 
  • Bicycle rentals nearby 
  • Hiking/biking trails nearby 
  • Downhill skiing on site 
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Spa Services

Cristal SPA has 5 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.

  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Number of treatment rooms 5 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Ayurvedic treatments 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • Accessible path of travel 
  • Accessible parking 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100 per night.
  • Cribs (infant beds) are available.

Pets

Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

You'll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 0.75 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 25 for adults and EUR 15 for children (approximately)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 100 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Awards & Affiliations

  • The property is a member of Relais & Chateaux.

National Rating

This hotel has received its official star rating from the French Tourism Development Agency, ATOUT France.

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