Ratings based on 544 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from wisconsin
A pleasant surprise ! Decor as well as cleanlinessPosted Feb 26, 2018
The hotel staff were helpful. We had to park a trailer and they went out of their way to accomadate us. The beds on the other hand need to be updated. Breakfast was amazing and the staff once again went out of their way. I would definitely stay here again!
for Everyoneby A verified traveler
Posted Feb 19, 2018
Hotel is beautiful and the staff was so accommodating.
for Everyoneby A verified traveler from dahlonega, ga
belated anniversary nite -- 23 years!Posted Feb 19, 2018
Pros: It's lovely to look at - rooms are wonderful; service was spot on.
Location: restaurants in every direction within 5 miles of hotel; shopping - unique and standard .. easy access to interstate but no SOUND from interstate.
Expedia points made this hotel SO AFFORDABLE.. it's a wonderful location - convenient to everything! Staff was prompt - room was clean, spacious (huge tub) bathroom! It was quiet. Indoor pool was cool but refreshing. Breakfast the next morning was off the hook.. buffet was fantastic PLUS a sous chef to make our omelet to go.. TOP IT OFF WITH STARBUCKS COFFEE TO GO. what more could you ask?
for Everyoneby A verified traveler from Alpharetta
Very nicePosted Feb 17, 2018
Family Friendly and very nice pool area. Nice area for families to enjoy. Close to the mall and other shopping centers.
for Everyoneby A verified traveler from New York, NY
Excellent Housekeeping and Friendly, Helpful StaffPosted Jan 1, 2018
Pros: I appreciated the cleanliness and the ease of interacting with staff, who greatly contributed to our comfortable and pleasant stay.
Cons: The noise from the children that run around the hotel can be managed by designating quite floors or parts of floors as quiet zones.
Location: It's just off of Exit 11 of 400, easy to get to with easy acess to shopping, restaurants, movies and south to the attractions in midtown and downtown
This is a very clean hotel - public spaces, corridors, rooms, restaurant, etc. Our room was as clean after housekeeping as it was he day we arrived. The staff is very helpful and friendly - they strive to make your say pleasant and comfortable. The breakfast buffet is worth the expense - loads of variety and something for everyone. The restaurant staff aims to please, too.
by A verified traveler from phoenix
not a good experiencePosted Dec 11, 2017
Pros: the room was comfortable
Cons: free continental breakfast.
at the time I enter into the room, there were hair in the bathroom floor. I was extremely tire as I had a cancel flight 10 before boarding the plane and driving for more than one hour was too tire to go back to the desk. it was not a big deal as the bed was clean. on Saturday as my flight got change to depart on sunday, I decide to go and explore and just after I left the hotel I found out that they had open an authorization on my card for 400$, MMM... that I left for incidentals only as my reservation was prepaid, very disappointed. called the hotel and the FD said she could take care of that! that her supervisor was going to call me back, an hour later call again was place in for over 25min.. couldn't wait any more call again nobody ever answer the phone. at 4 when I got back, I asked to talk to the supervisor, who know about the issue but was not fixing the problem until that moment. left to my room thinking that the issue was being resolve, next morning at check out ask if problem was fix and the FD again did know what to do or how to get it fix.... call her supervisor ,who at no point came to talk to me, I ask for her to come out, after a couple of minute she came and blame it on system failure.. apologize and give me a folio with adj made and authorization code for me to follow up with my bank and said they had couple of new people. as previously worked in hotel you do not leave FD agent by themselves without making sure they are properly trained.
for Everyoneby A verified traveler
Posted Dec 3, 2017
In and out 12 hours No problems Nice people nice place
ToastmastersPosted Nov 20, 2017 on Hotels
Unable to connect to WiFi after the 1st night
for Everyoneby A verified traveler from Macon, GA
amazing hotelPosted Nov 20, 2017
We loved our stay at the hotel. Even though it was fully booked, it was still organized. The fresh smell of the rooms was an added pleasant feature.
for Everyoneby A verified traveler from Chicago
Perfect location for what I wanted.Posted Nov 7, 2017
Pros: The location
Everything was great except for the construction of the new bar and restaurant. Would like to come back when it is finished.