Ratings based on 329 Verified Reviews

4.3 out of 5
80% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2018
Definitely clean and quiet place for couples and family. Hotel staff was nice and respectful and greeted us with cookies and water. Would definitely recommend this hotel to anyone that is looking for a comfortable place to stay for a few days.
Comment from Hotel Management
Feb 12, 2018 by General Manager , Hotel Management
We are delighted that you enjoyed your stay at the newly renovated DoubleTree by Hilton Hotel Atlanta-Alpharetta. Our goal is to provide excellent service, and our team is pleased you had a restful and comfortable visit. Thank you for recommending us, and we look forward to seeing you again soon. Gary Carney, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from atlanta and florida

Nice hotel

Posted Feb 5, 2018
Very nice hotel. The staff was very nice and helpful. I only talked to the girl at the front desk when checking in and checking out. I also talked to the maid when I stopped by my room to get something I needed and she was very friendly and when I got back to my room that night the room looked as nice as it did when I had checked in the night before. I would definitely recommend this hotel to everyone I know. Very cozy room, nice bathroom, comfortable bed, slept great, liked having the mini frig to put my food in and nice having the ironing board.
Comment from Hotel Management
Feb 6, 2018 by General Manager, Hotel Management
Karin, thank you for the delightful review. We are so happy you loved your well-equipped room and that our friendly service made your stay a memorable one. Thanks again for recommending the DoubleTree by Hilton Hotel Atlanta-Alpharetta to future guests! We look forward to welcoming you back. Gary Carney, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Savannah, GA

Great Hotel!

Posted Jan 21, 2018
This hotel is beautiful! Everything from the carpet to the lighting. And the bed was beyond comfortable. Highly recommend!
Comment from Hotel Management
Jan 22, 2018 by General Manager , Hotel Management
Neal, we are so delighted you enjoyed your stay at the newly renovated DoubleTree by Hilton Hotel Atlanta-Alpharetta. Our goal is to provide excellent service, and our team is pleased you had a restful and comfortable visit. Thanks for recommending us to future guests! We look forward to welcoming you back. Gary Carney, General Manager
3 out of 5
by A verified traveler from Nebraska

Nice remodel

Posted Jan 10, 2018
Nice remodel..... price with a discount is out of line for the value. Rooms are small and over crowded.
Comment from Hotel Management
Jan 10, 2018 by General Manager, Hotel Management
Dear Jack, Thanks for taking the time to review our newly renovated DoubleTree by Hilton Hotel Atlanta-Alpharetta. We are sorry you were not completely satisfied with your stay and that we failed to meet your expectations. We hope to provide a better experience on your next trip to our area. Gary Carney General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Tennessee

Unplanned overnight visit

Posted Jan 7, 2018
Nice hotel, great staff. Didn’t love the pocket door to the bathroom, just not a fan of them personally. The room door had a gap so light from the hallway poured into the room but it wasn’t wide enough to worry about people being able to see in. Overall a nice stay.
Comment from Hotel Management
Jan 8, 2018 by General Manager , Hotel Management
Khandys, we appreciate you choosing the DoubleTree by Hilton Hotel Atlanta-Alpharetta for your overnight stay. It is a pleasure reading you were pleased with our courteous service and that you had a good time with us. However, I regret the inconvenience you had in your room. On behalf of my entire team, I invite you to visit us again soon. Gary Carney, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 3, 2018
It was fine. Location was convenient. Check in staff was helpful and pleasant.
Comment from Hotel Management
Jan 4, 2018 by General Manager , Hotel Management
Thank you for taking the time to share about your stay at the DoubleTree by Hilton Hotel Atlanta-Alpharetta. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit the city. Gary Carney, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 30, 2017
Everything is very up to date and modern and I love that. But the only complaint I have is the water in the shower did not get hot until the very end of my shower!!👎
Comment from Hotel Management
Dec 31, 2017 by General Manager, Hotel Management
Thank you for staying with us at the newly renovated DoubleTree by Hilton Hotel Atlanta-Alpharetta. It’s a pleasure knowing you enjoyed being with us and loved almost everything we offer. We value your observation in regard to the shower and have taken a note of it. We hope you will visit us again so we can pamper you with outstanding attention to your every need. Gary Carney, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from alpharetta

Great stay

Posted Dec 28, 2017
Loved the room and the experience as always! The staff was very friendly and the rooms were beautiful.
Comment from Hotel Management
Dec 29, 2017 by General Manager , Hotel Management
Thank you for your praise of the hospitality offered by all of us at DoubleTree by Hilton Hotel Atlanta-Alpharetta. We are so happy you were overwhelmed not only by our friendliness but also by our comfortable accommodations. We are committed to ensuring an excellent experience for each guest, and we thank you for letting us know we were successful. Thank you for being our guest, and we hope you will come back to see us again soon! Gary Carney, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Raleigh, NC

Great hotel in Alpharetta

Posted Dec 27, 2017
Pros: Friendly staff, cleanliness, comfort, location.
Location: There is a variety of places to eat near the hotel (asian, mediterranean, american, mexican). Shopping centers (Avalon, North Point Mall, Nordstrom)
The interior of the hotel is beautiful. Our room was very clean and comfortable. The hotel is near A LOT of restaurants and close to Avalon and North Point Mall. The hotel staff was very nice and welcoming. We had the hotel breakfast one morning and it was delicious unlike other places we've been too. Overall we had a wonderful stay.
Comment from Hotel Management
Dec 28, 2017 by General Manager , Hotel Management
Thank you for choosing DoubleTree by Hilton Hotel Atlanta-Alpharetta and for your excellent review! It's so nice to know you found your room comfortable and you were pleased with the exceptional service from our staff. I will share your wonderful compliments with my entire team. Thank you for your business, and we look forward to welcoming you back soon. Gary Carney, General Manager
1 out of 5
by A verified traveler from alpharetta

Nice hotel but staff is busy in their own stuff

Posted Dec 18, 2017
Manager took 20 mins to give room by saying rooms are not cleaned and ready
Comment from Hotel Management
Dec 20, 2017 by Gary, Hotel Management
Dear Shob, Thank you for staying with us and for your review. We are sorry for falling short of your expectations for an enjoyable stay. We would like the opportunity to improve your opinion of us, so we hope you will stay at our hotel again on your next trip to the area. Gary Carney General Manager