Ratings based on 1,716 Verified Reviews

4.4 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel for the money.

Posted Jul 19, 2017
Pros: Price and breakfast included
Cons: AC should be upgraded.
The room was spacious and clean. The beds were comfortable. I'd give it an overall 4 star if I could but it would be a little bit of a stretch. But for the price it's a 4. The AC really struggled to keep up with the heat and the back side of the hotel gets a lot of hwy noise. I'd definitely ask for a front room. The staff was a little overwhelmed but nice. Like they didn't have a room for us when we got there at 3:00 but rushed to clean one. Breakfast was pretty good and parking is no problem. Safe and nice area.
Comment from Hotel Management
Jul 21, 2017 by Veronica, Hotel Management
Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Veronica Hernandez Lead Gallery Host
4 out of 5
Recommended
for Everyone
by A verified traveler from Bham, AL

cleanliness

Posted Jul 8, 2017
The elevators and common areas needed some cleaning. Although attentive, the staff didn't seem as nice and happy as other Hyatt Place locations.
Comment from Hotel Management
Jul 15, 2017 by Veronica, Hotel Management
Dear Nick, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Veronica Hernandez Lead Gallery Host
4 out of 5
by Leon

Good service

Posted Apr 23, 2017 on Hotels
Service was excellent as I found staff went above and beyond. The hotel didn't feel very high end, felt like an older hotel that was renovated at some point. Wifi got pretty bogged down at primetime, couldn't watch Youtube without buffering. Breakfast didn't have a lot of choices, but overall we were satisfied but not really impressed.
Comment from Hotel Management
Apr 28, 2017
Dear Leon, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Veronica Hernandez Lead Gallery Host
2 out of 5
by A verified traveler

Posted Apr 17, 2017 on Hotels
Elevator was out and it's not the same standard as other Hyatt place hotels.. they did make it better but after I called and called to complain.
Comment from Hotel Management
Apr 23, 2017
Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Veronica Hernandez Lead Gallery Host
4 out of 5
by Jayaprakash

Posted Apr 17, 2017 on Hotels
Comment from Hotel Management
Apr 23, 2017
Dear Jayaprakash, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Veronica Hernandez Lead Gallery Host
4 out of 5
by A verified traveler

Posted Apr 11, 2017 on Hotels
Comment from Hotel Management
Apr 13, 2017
Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Veronica Hernandez Lead Gallery Host
5 out of 5
by luis

Posted Apr 10, 2017 on Hotels
Amazing
Comment from Hotel Management
Apr 13, 2017
Dear Luis, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Veronica Hernandez Lead Gallery Host
5 out of 5
by Gilbert

Family visit

Posted Apr 10, 2017 on Hotels
The hotel was in beautiful Alpharetta, GA. The hotel room was very comfortable and the staff friendly and efficient. I would highly recommend this hotel to anyone.
Comment from Hotel Management
Apr 13, 2017
Dear Gilbert, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Veronica Hernandez Lead Gallery Host
4 out of 5
by brittany

Posted Apr 5, 2017 on Hotels
Comment from Hotel Management
Apr 8, 2017
Dear Brittany, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Veronica Hernandez Lead Gallery Host
5 out of 5
by melissa

Posted Apr 4, 2017 on Hotels
Comment from Hotel Management
Apr 8, 2017
Dear Melissa, Thank you for taking time to review our property. We are very pleased that you enjoyed our property and our location! We hope to see you again soon on your next trip to Atlanta. Sincerely, Veronica Hernandez Lead Gallery Host