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Viejas Casino & Willows Hotel

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Executive Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board
4 restaurants, breakfast, lunch, dinner served; international cuisine
Interior

Overview of Viejas Casino & Willows Hotel

VIP Access

Viejas Casino & Willows Hotel

4.0 star property
9.0 out of 10 Wonderful
9.0/10 Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
5000 Willows Road, Alpine, CA, 91901

Explore the area

  • Popular LocationSycuan Casino18 min drive
  • Popular LocationSan Diego State University28 min drive
  • Popular LocationMarine Corps Air Station Miramar35 min drive
  • AirportSan Diego, CA (SAN-San Diego Intl.)38 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Alpine

Viejas Casino & Willows Hotel is located in Alpine. Singing Hills Country Club - Willow Glen Course and Milagro Farm Vineyards and Winery are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cuyamaca Rancho State Park and Sportsplex USA Santee.
Visit our Alpine travel guideOpens in a new window
View more Resorts in AlpineOpens in a new window
Map

What's nearby

  • Sycuan Casino - 18 min drive
  • San Diego State University - 28 min drive
  • Marine Corps Air Station Miramar - 35 min drive
  • U.S. Consulate General Tijuana - 50 min drive
  • San Diego Zoo Safari Park - 55 min drive

Getting around

  • San Diego Intl. Airport (SAN) - 38 min drive

Restaurants

  • V Lounge - 8 min walk
  • Starbucks - 5 min drive
  • McDonald's - 5 min drive
  • Viejas Casino - 8 min walk
  • Marietas - 6 min drive

About this property

Viejas Casino & Willows Hotel

4-star resort
Consider a stay at Viejas Casino & Willows Hotel and take advantage of a casino, a bowling alley, and concerts and live shows. For those looking to try their luck, this resort boasts bingo, 50 casino gaming tables, and a casino VIP room. Indulge in a massage, hydrotherapy, and a body wrap at Willows Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and more. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with cabanas
  • Free self parking and valet parking
  • Full breakfast (surcharge), a free area shuttle, and an area shuttle
  • A front-desk safe, massage treatment rooms, and ATM/banking services
  • Guest reviews speak well of the pool, helpful staff, and location
Room features
All 237 rooms have comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the comfortable, quiet rooms at the property.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • LCD TVs with premium channels
  • Mini fridges, coffee/tea makers, and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 4:00 AM–1:00 PM for a fee: USD 3–14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square feet of space)
  • Concerts/live shows
  • Full-service spa
  • Games
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • In-room accessibility available in select rooms
  • Roll-in shower available in select rooms
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Towels

Entertainment

  • LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 05 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are available for USD 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 10.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3–14 per person
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

The seasonal pool will be open from April 01 to December 03
Pool access available from 10:00 AM to 6:00 PM
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Frequently asked questions

Does Viejas Casino & Willows Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–6:00 PM. The pool is closed seasonally each year from November 05 to March 31.

How much does it cost to stay at Viejas Casino & Willows Hotel?

As of Jun 9, 2023, prices found for a 1-night stay for 2 adults at Viejas Casino & Willows Hotel on Jun 13, 2023 start from $187.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viejas Casino & Willows Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Viejas Casino & Willows Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Viejas Casino & Willows Hotel?

Check-in is from 4:00 PM - anytime.

What time is check-out at Viejas Casino & Willows Hotel?

Check-out is at 11 AM.

Where is Viejas Casino & Willows Hotel located?

Situated in Alpine, this spa resort is 0.6 mi (1 km) from Viejas Casino and within 12 mi (20 km) of Cuyamaca Rancho State Park and Sycuan Casino. The Magnolia and Sportsplex USA Santee are also within 20 mi (32 km).

Viejas Casino & Willows Hotel Reviews

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1001 reviews" "
" "10 - Excellent 68%
Rating 8 - Good. 201 out of 1001 reviews" "
" "8 - Good 20%
Rating 6 - Okay. 61 out of 1001 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 29 out of 1001 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 33 out of 1001 reviews" "
" "2 - Terrible 3%

9.3/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

4/10 Poor

Julia

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The rooms were small and dark--the lighting was bad. The water in the shower was lukewarm. It's a nice casino, but the hotel is not worth the money.
Stayed 1 night in Jun 2023

10/10 Excellent

Erick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of slot machines to choose
Stayed 1 night in May 2023

10/10 Excellent

Karina

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here. Such a fancy, cute, and fun place to stay.
Stayed 1 night in May 2023

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, however what I did not like was as a big sign to RSVP to a free mothers Day Dinner, nothing to indicate that it was by invitation only, when I tried to RSVP it was stated that If I didn’t get an invite I am not allowed to attend, I felt horrible and complained to the front desk, however she indicated the same thing and stated that promos that run in the casino have nothing to do with the hotel. Ruined the rest of my day. Stayed in my room for the rest of the night and left the next day.
Stayed 3 nights in May 2023

10/10 Excellent

Dick

No comment
Stayed 4 nights in Apr 2023

6/10 Okay

Damian

Liked: Cleanliness
Disliked: Amenities
The casino had long lines for dining and limited dining options. We finally had to eat a sandwich from Starbucks.
Stayed 1 night in Apr 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Very clean and friendly staff.
Stayed 1 night in Apr 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023