Viejas Casino & Willows Hotel

Photo gallery for Viejas Casino & Willows Hotel

Featured Image
Outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Terrace/Patio

Overview of Viejas Casino & Willows Hotel

VIP Access

Viejas Casino & Willows Hotel

4 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
5000 Willows Road, Alpine, CA, 91901

Explore the area

  • Popular LocationViejas Casino1 min walk
  • Popular LocationViejas Outlet Center2 min walk
  • Popular LocationSycuan Casino18 min drive
  • AirportSan Diego, CA (SAN-San Diego Intl.)38 min drive

Choose dates to view prices

About this area

Alpine

Viejas Casino & Willows Hotel is located in Alpine. Travelers eager for a bit of culture can stop by The Magnolia, while those wishing to experience the area's natural beauty can explore Cuyamaca Rancho State Park and Lake Cuyamaca.

What's nearby

  • Viejas Casino - 1 min walk
  • Viejas Outlet Center - 2 min walk
  • Cuyamaca Rancho State Park - 15 min drive
  • Sycuan Casino - 18 min drive
  • Barona Casino - 27 min drive

Getting around

  • San Diego Intl. Airport (SAN) - 38 min drive

Restaurants

  • The Buffet — 1 min walk
  • Grove Steakhouse — 1 min walk
  • Wetzel's Pretzels — 6 min walk
  • Adriano's Pizza Grotto — 6 min walk
  • Rubio's — 6 min walk

About this property

Viejas Casino & Willows Hotel

Adults-only resort with 4 restaurants and casino
This resort features 4 restaurants, a casino, and an outdoor pool. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free casino shuttle. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 237 rooms offer free WiFi and free wired Internet, plus room service and LCD TVs. Premium bedding, coffee makers, and free bottled water are among the other amenities available to guests.
Viejas Casino & Willows Hotel offers 237 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. LCD televisions come with pay movies.

Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. This Alpine resort provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Gloves available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle

Food and drink

  • Full breakfast available for a fee daily 4:00 AM–1:00 PM: USD 3-14 for adults and USD 3-14 for children
  • 4 restaurants and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bowling alley
  • Concerts/live shows
  • Fitness center
  • Outdoor pool
  • Shopping

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • 50 casino gaming tables
  • 2500 casino slot machines
  • Bingo
  • Casino (133000 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • Fireplace in lobby
  • Games
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from November 05 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome
Rollaway/extra beds are available for USD 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 10.00 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Parking

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 14 for adults, USD 3 and USD 14 for children (approximately)
  • Rollaway bed fee: USD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

Pool access available from 10:00 AM to 6:00 PM
Guests under 21 years old are not permitted at this adults-only property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 1124 out of 1641 reviews
5 - Excellent 68%
Rating 4 - Good. 325 out of 1641 reviews
4 - Good 20%
Rating 3 - Okay. 96 out of 1641 reviews
3 - Okay 6%
Rating 2 - Poor. 50 out of 1641 reviews
2 - Poor 3%
Rating 1 - Terrible. 46 out of 1641 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

3/5 Okay

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Gaming area was really nice. Room was not comfortable. Pillows too soft. Shower head too forceful. Temperature in room was not easily adjustable. Very cold.
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, friendly service, delicious food and beautiful property
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful we love it the rooms are excellent
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a fun casino worth a lot of choices. The room was nice, but the lighting is too low. I could hardly see she doing my make up. Also, they are short handed, so when eating at the Cafe, we had to wait almost 30 min to get our food. We had ordered soup and salad. When Tyne food arrived, the soup was cold, so we sent it back. It took another 10 min.
Stayed 2 nights in Sep 2021