Ratings based on 252 Verified Reviews

4.7 out of 5
99% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from East Dulwich, London

Great spot!

Posted Sep 7, 2017
Pros: Where it was.
Location: Close to some small restaurants and pubs even along the river which was 10 mins walk away.
We stayed here as we wanted a base just to explore Vienna for 3 days. Spot on! Its only 10mins out by tram from the Parliament and all main lines and museums. On arrival there was com,alimentary tea and cakes which is a great touch. The room was more than ample for the two of us and had all the essential things you need including the wifi which needed a little fix. Highly recommend this spot as its got some local restaurants as well that were great. I'd go again no problem.
Comment from Hotel Management
Sep 8, 2017 by Lydia S. , Hotel Management
Dear valued guest, thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Lydia S., Sales Manager, The Harmonie Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen

Excellent hotel 15 minutes walk to centre of city

Posted Aug 27, 2017
Excellent hotel 15 minutes walk to centre of town. Nice breakfast. Very helpful waiting staff. I have a problem walking and the waiting staff went out of their way to assist me. The reception staff were equally helpful. The room was a good size and very clean. The only very small criticism that I would have of our stay was with housekeeping - on one occasion our room wasn't cleaned until 4.30 p.m. and toiletries were slow in being replaced.
Comment from Hotel Management
Aug 28, 2017 by Lydia S. , Hotel Management
Dear valued guest, I am happy to read that you had a pleasant stay with us and that you especially enjoyed our central location. Sorry if our housekeeping cleaned your room once after 4.00 p.m., this could happen, depending on the internal work flow. I look forward to welcoming you back to The Harmonie Vienna very soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from seattle wa

Great boutique hotel

Posted Jul 22, 2017
Pros: Clean large rooms. Delicious and nutritious breakfast set up in an attractive display. Nice welcoming touches like afternoon tea and cake every day.
Beautifully decorated. Spotless. Excellent customer service Feels like staying at a friend's Cosy elegant townhouse
Comment from Hotel Management
Jul 26, 2017 by Lydia S. , Hotel Management
Dear valued guest, thanks a lot for your great feedback. We are looking foward welcoming you back very soon. Kind regards, Lydia S., Sales Manager, The Harmonie Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Highly Recommended

Posted Jul 6, 2017
Pros: The hotel is fresh and modern. The rooms were spacious, comfortable and well appointed
Cons: Perhaps a complementary bottle of mineral water in the room?
Location: The location is just a short 10 minute walk to the central city area
Just a short walk to the city sights, this hotel is located in a quiet street. My room was well appointed, comfortable and quite spacious. The hotel staff were helpful, efficient and friendly. The breakfast was very good. My visit was a short business trip but I would not hesitate to return to this hotel for family holiday weekend in Vienna
Comment from Hotel Management
Jul 11, 2017 by Stephan Wrann / Front Office Manager, Hotel Management
Dear valued guest, thank you so much for staying with us and your lovely commens about your time in Hotel Harmonie. A content and happy guest is our greatest value. Best regards and have a nice summertime, hopefully see you soon again in our beautiful city!
5 out of 5
Recommended
for Everyone
by A verified traveler from Weterville, Ohio

2 Nights in Vienna

Posted Jun 3, 2017
Pros: Trip Advisor
We enjoyed our stay at the Best Western Premier Harmonie in Vienna. The room was very comfortable for us. The staff was excellent, very friendly, helpful, and professional. The location was close to the underground and tram. We even walked to the central City. Even the breakfast buffet was excellent. We will return here. Thumbs up.
Comment from Hotel Management
Jun 7, 2017 by Lydia S. , Hotel Management
Dear David, thanks for your nice feedback. We will pass over your compliment to our staff members. We are looking forward to your next stay with us. Lydia S., Sales Manager, The Harmonie Vienna
4 out of 5
by A verified traveler

Posted May 29, 2017 on Hotels
Comment from Hotel Management
Jun 14, 2017 by Alina, Hotel Management
Dear valued guest, thanks for your feedback. Lydia S., Sales Manager, The Harmonie Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Comfortable hotel in quiet area of city

Posted May 28, 2017
Pros: Friendly and helpful staff. Excellent buffet breakfast. Comfortable room.
Location: Located in quiet area of city. Close to a number of good quality restaurants and bars. Easy access to city centre via public transport.
Hotel chosen for convenient location and positive online reviews. It did not disappoint on either count. We are regular visitors to Vienna and will certainly choose this hotel again.
Comment from Hotel Management
May 29, 2017 by Lydia S. , Hotel Management
Dear David, thanks for your wonderful review. We will forward your compliments to our staff members. Thanks for highlighting our central location. We are looking forward to your next stay with us. Lydia S., Sales Manager, The Harmonie Vienna
5 out of 5
by Jorge

Posted May 21, 2017 on Hotels
Comment from Hotel Management
May 23, 2017 by Alina, Hotel Management
Dear Jorge, thanks for your feedback. We are looking forward welcoming you soon again! Lydia S., Sales Manager, The Harmonie Vienna
5 out of 5
by Steve

4 nights in Vienna

Posted May 14, 2017 on Hotels
We stayed for 4 days in May. Very nice hotel with excellent staff. Breakfast was very good. Good location...close to underground and a railroad station.
Comment from Hotel Management
May 17, 2017 by Alina, Hotel Management
Dear Steve, thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Lydia S., Sales Manager, The Harmonie Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Quiet street, not far from centre

Posted Mar 18, 2017
Enjoyed everything, beautiful room, tasty food , helpful staff
Comment from Hotel Management
Mar 19, 2017 by Lydia, Hotel Management
Dear valued guest, thank you for taking the time to write a review after your recent visit. We look forward to welcoming you back again soon. Lydia S., Sales Manager, Hotel Harmonie Vienna