Ratings based on 217 Verified Reviews

3.8 out of 5
74% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 11, 2017
In a skiing village, loved the location and the view! Great place to stay!
Comment from Hotel Management
Nov 5, 2017 by Dylan M., Hotel Management
Thank you very much for your feedback. We think this place is pretty special too! Hope to see you back soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Okay, but could use a refresh

Posted Sep 19, 2017
Pros: Location, scenery, and staff
Cons: facility could be refreshed
Rooms and lobby rather worn, but functional and clean
Comment from Hotel Management
Sep 23, 2017 by Chris, Hotel Management
Thanks for the feedback. We will take your comments into consideration.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 18, 2017
Pros: Clean and hiking trails were beautiful.
Cons: Need more help in the restaurant area. The poor staff was overworked because of the huge influx of customers.
Very nice lodge with everything you need. I would recommend this place to friends and family.
Comment from Hotel Management
Sep 19, 2017 by Chris, Hotel Management
Thanks for the high ratings. We are glad you enjoyed your stay with us. Thank you for letting us know about the restaurant experience you had. We will take this into consideration and try to improve on this.
3 out of 5
by A verified traveler

Lodge is out of the way during off-ski season

Posted Sep 16, 2017
Pros: Quietness and nice views of the Tetons
Cons: Cleanliness
Location: Out of the way for travelers passing through.
The floors in the lodge's communal area, hallways and our room were dirty. Rug stains everywhere and the rugs looked like they hadn't been vacuumed in a while -- at least not during our stay.
Comment from Hotel Management
Sep 17, 2017 by Chris, Hotel Management
Thanks for the feedback. We apologize that you were not impressed with the quality of our carpets. I will share your comments with management and we will take this into consideration regarding areas to improve on.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice ski resort unit in Sept

Posted Sep 13, 2017
Pros: The location, view, restaurants and ride to top
Cons: extra areas in lodge could be neater
We did n ot check out location and ended up driving 50 miles out of our way, but in the end, it was well worth the time and effort
Comment from Hotel Management
Sep 14, 2017 by Adrienne, Hotel Management
Hello, we are glad you enjoyed your stay and our beautiful location! We will take your comments about our lodge area into consideration. Thank you for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Las Vegas

Visit on 8/22 and 8/23

Posted Sep 11, 2017
Pros: All of the amenities that the resort/village had to offer!
Cons: The interior hallways need updating and the bathrooms could use a little modernization but besides that, it was clean, comfortable and cozy!
Location: Yellowstone is also a quick drive down and around the mountain. That was our primary reason for booking our stay there
The whole village/resort was gorgeous but unfortunately we did not get to enjoy all the amenities offered as we were traveling down the mountain each day. The interior of the lodge appears dated but the rooms were spacious (the bathrooms need a tiny bit of upgrading) and the beds were incredibly comfortable and cozy! Amazing nights sleep! We did dine at the restaurant our first night and greatly enjoyed our meal although service time was slower due to restaurant volume. We would love to come back again, sometime during snow season, and stay to enjoy all the resort has to offer! PS- loved Hilly, the motel kitty, too :)
Comment from Hotel Management
Sep 14, 2017 by Adrienne, Hotel Management
Hello Ash, thank you for your feedback, we do hope you visit us in our winter wonderland! We appreciate your business!
4 out of 5
Recommended
for Everyone
by A verified traveler from Idaho

nice, close to the event we were attending

Posted Sep 11, 2017
Pros: Convenient
Cons: Having staffed appropriately. Everyone was disappointed in restaurant service and the servers were literally running. Sad for them.
Location: -
There was only one chef for the restaurants so we waited over an hour for every meal, this was problematic. The event was for 2000 people. They should have been prepared.
Comment from Hotel Management
Sep 11, 2017 by Adrienne , Hotel Management
Hello Jane, we appreciate your feedback and high ratings. We will take your comments into consideration regarding the experience you had attending an event at our resort. Thank you
2 out of 5
by A verified traveler

Posted Sep 11, 2017
Check in was after 4 pm No hot water parking was far distance from room
Comment from Hotel Management
Sep 11, 2017 by Adrienne, Hotel Management
Hello, we hope to have had the chance to resolve any issues with the hot water during your stay. We do strive to have rooms ready by check-in time at 4pm. Thank you for your feedback.
4 out of 5
by A verified traveler

Alternate for grand Teton visitors.

Posted Aug 31, 2017 on Hotels
This is a popular ski destination but during the summer, it is popular for mountain biking. The view here is nice but the rooms were average, They did not have refrigerator or microwave. So, it's a basic room and since we could not get a better room near the Tetons, we booked this.
Comment from Hotel Management
Sep 2, 2017
We are sorry you were not satisfied with the accommodations of your room. We do offer rooms with refrigerators and microwaves, and are happy to discuss these options with you if you find yourself in our area in the future. Thank you, Grand Targhee Reservations
3 out of 5
by A verified traveler from Victoria, BC

Expensive and Rundown

Posted Aug 31, 2017
The lodge was old, rundown & far too expensive. The bathroom had not been renovated since at least 1984! The windows were fogged & white due to cracked seals. There was also no AC, which in the winter when skiing wouldn't matter, but in the summer was a problem. When I originally booked I requested a mountian view but ended up with a view of the backend of another building. Went to request another room, two other guests were complaining about their rooms. One gentleman said his room had not been renovated since the 1970's. Unfortunately, they were unable to accommodate us with a different room until the next night. We moved to the inn the next day which was far superior! Although lacked an elevator. This room had been renovated! However, the bathtub/shower had not! There was a soft spot in the middle of the tub that made me think I might end up in the room below. The great things about this place was the multitude of summer athletic activities! Hiking, mountain biking, guided nature walks and more! The restaurants were good with friendly service! The coffee was fantastic! If they updated the accommodations they would have a real little gem.
Comment from Hotel Management
Sep 2, 2017 by Grand Targhee Reservations, Hotel Management
Thank you for your feedback, we will communicate your comments to help further the efforts of improving the accommodations that our resort provides. We are glad you enjoyed the coffee and recreation! Thank you, Grand Targhee Reservations