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Reviews of Quality Suites Altavista - Lynchburg South

2.5 out of 5
Quality Suites Altavista - Lynchburg South
1558 Main St, Altavista, VA

Reviews

7.6

Good

Rating 10 - Excellent. 171 out of 503 reviews" "
Rating 8 - Good. 174 out of 503 reviews" "
Rating 6 - Okay. 79 out of 503 reviews" "
Rating 4 - Poor. 43 out of 503 reviews" "
Rating 2 - Terrible. 36 out of 503 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Hypazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Agustin

Stayed 5 nights in Mar 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 women at the front desk were really great and funny, too
Stayed 1 night in Feb 2024

10/10 Excellent

Hypazia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Chinequea

Stayed 1 night in Jan 2024

10/10 Excellent

Rex

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the staff was great.
Stayed 2 nights in Jan 2024

10/10 Excellent

Shirley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Continental breakfast was great. Actually had REAL Eggs and the orange juice tasted like freshly squeezed. The lady who checked us in was nice and friendly.
Stayed 2 nights in Jan 2024
Response from Sherrie on Jan 12, 2024
Thanks so much for sharing your feedback. I will be share this with the staff. Thanks GM Sherrie

6/10 Okay

J

Liked: Cleanliness, property conditions & facilities
There was a television in a guests room blaring all night.
Stayed 1 night in Jan 2024
Response from Sherrie on Jan 11, 2024
We have at try our best to make sure all our guest leave happy and satisfied with their stay. I truly apologize for not meeting your expectations.

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Stay
The hotel room was nice and the staff was very friendly and helpful. We always use this hotel when in the area. Thank you everyone.
Stayed 1 night in Dec 2023
Response from Sherrie on Jan 11, 2024
Thanks for the great review i will be sharing this with my staff

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sherrie on Jan 11, 2024
Thanks for taking the time to share your feedback

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful 4 days.
This is an older hotel, a a few blemishes on the wall but overall the places was very clean and the food at the breakfast bar was very very good excellent choice I would stay there again
Stayed 4 nights in Dec 2023
Response from Sherrie on Jan 11, 2024
We here at Quality Suites really appreciate you business hope to see you again soon thanks

10/10 Excellent

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lawrence P

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Wanda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Shirley

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Roaches were in my daughter’s room, and the place wasn’t clean when you walk in. The hotel was a stay for construction workers and at night all you have is men drinking heavily and getting high outside was a little scary for two women traveling alone.
Stayed 1 night in Dec 2023
Response from LM on Dec 19, 2023
Thank you for taking the time to complete a personal review of your recent stay. Allow us to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. We have shared your feedback with our General Manager and team leaders to ensure we address any issues and improve our services for the future.

2/10 Terrible

Brenda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Slamming doors all night long and people yelling all night long. We got absolutely no sleep at all and had to be at the Christmas service at Church the next morning. I will never stay there again.
Stayed 1 night in Dec 2023
Response from LM on Dec 18, 2023
We are sorry to know your stay experience had issues with noise and you did not sleep well. I have spoken to the team leaders, and we thank you for your valuable feedback. It is always our goal to provide excellent service and an enjoyable stay. We sincerely apologize, and we hope you will stay with us again in the future.

8/10 Good

Lawrence P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from LM on Dec 18, 2023
Wonderful to know you enjoyed your stay experience, and we look forward to seeing you again soon!

2/10 Terrible

Kenneth Mc

Disliked: Staff & service
Door was open when i returned at 730 pm. Come in removed dirty towels. When i reported tihis . Staff was like no big deal. Never ask was anything missing.
Stayed 3 nights in Nov 2023
Response from LM on Dec 18, 2023
We are sorry to know your stay experience had this issue. I have spoken to the team leaders, and we thank you for your valuable feedback. It is always our goal to provide excellent service and an enjoyable stay. We sincerely apologize, and we hope you will stay with us again in the future.

2/10 Terrible

Christine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel needs a lot of attention. In the room we had the towel holder on the wall was literally hanging in a extended screw! The shower floor was black. The walls are so thin, that we could hear everything in the rooms down and up from up us. The breakfast was not good, Do not stay here! I went and complained and she said Oh sorry, we have a lot of guest!!! Are you Kidding me!
Stayed 1 night in Nov 2023
Response from LM on Dec 18, 2023
We are sorry to know your stay experience had these issues, and we apologize our guest service agent was not helpful in resolving the problem. I have spoken to the team leaders, and we thank you for your valuable feedback. It is always our goal to provide excellent service and an enjoyable stay. We sincerely apologize, and we hope you will stay with us again in the future.

8/10 Good

Diego

Stayed 1 night in Oct 2023
Response from LM on Dec 18, 2023
Wonderful to know you enjoyed your stay experience, and we look forward to seeing you again soon!

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customers service was good they gave me a first floor room because they are doing renovations just needed a place to sleep for the night it was a nice hotel
Stayed 1 night in Oct 2023

8/10 Good

Rebecca

Bathroom needs more light and there should be a grab bar in the shower.
Stayed 2 nights in Oct 2023

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2023
Response from LM on Dec 18, 2023
Wonderful to know you enjoyed your stay experience, and we look forward to seeing you again soon!

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Katrina

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was great short stay!
Stayed 1 night in Sep 2023
Response from LM on Dec 18, 2023
Wonderful to know you enjoyed your stay experience, and we look forward to seeing you again soon!

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Yay.
Stayed 1 night in Aug 2023

6/10 Okay

Phillip W

Traveled with family
Liked: Cleanliness, staff & service, amenities
We liked the friendliness at check in and the breakfast bar was better than most motels. However, its an older motel and the sound insulation between walls and floors is not particularly good.
Stayed 1 night in Sep 2023

10/10 Excellent

Thelma

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was pleasant, helpful & professional.
Stayed 1 night in Sep 2023

2/10 Terrible

Dan

Stayed 1 night in Aug 2023

6/10 Okay

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy but clean and comfortable
The room was clean and comfortable. The ac worked very well. Some hotel ac units freeze you to death before turning off and then stay off too long. This one worked great. Neighbors were noisy but not the hotel's fault. No hand soap in the bathroom which was strange. When someone in another room would use water it would be very loud in our room and sound almost like radio static.
Stayed 1 night in Aug 2023

10/10 Excellent

Tony

Traveled with family
Liked: Amenities
👍
Stayed 1 night in Aug 2023

8/10 Good

Michael

Stayed 1 night in Aug 2023

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Clean, friendly staff, comfortable beds and overall great hotel. I will definitely stay here again.
Stayed 1 night in Aug 2023

8/10 Good

Glenn

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was grateful to stay here with last minute booking when another hotel we had a room with had a broken circuit breaker and no power and had to be refunded our money with no open rooms! The lady at front desk was very cheery and friendly. Our room was tidy and clean; beds comfortable. Was just somewhat noisy from the floor above us. Hairdryer did not work. Overall, it was satisfactory stay and I was thankful to get a room close to the college.
Stayed 1 night in Aug 2023

8/10 Good

Kerilyn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Clean but uncomfy
The hotel was clean and the pool was nice but our shower and bathroom sink didn’t drain and the beds were extremely hard. It’s exactly what you’d expect for the cheap price it was at.
Stayed 3 nights in Jul 2023

8/10 Good

Hypazia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great for the short time there.
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Brenda

Stayed 1 night in Jul 2023

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
This Quality Inn hotel has the greatest service ever. They have a very tasty breakfasts every morning-. The hotel is SUPER CLEAN, and their staff is very polite-
Stayed 1 night in Jul 2023

8/10 Good

Linda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I only stayed 1 night but it was very nice and friendly people and staff but i rented 2 rooms beds were comfortable besides one of the mattress was well broken in to where when u sat on the bed u kinda fell into a hole and when u slept u got stuck there and pool was great kids had a great time but had it not been for the bed i would've rated excellent
Stayed 1 night in Jul 2023

4/10 Poor

Candace

Traveled with pets, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I felt like there was no privacy. Walls were very thin and the people on each side of us had there tv on all night. Smoke free room that smelt like weed.
Stayed 1 night in Jul 2023

10/10 Excellent

Cheri

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023
Response from LM on Jun 21, 2023
Wonderful to hear you enjoyed your stay and we hope you can come stay with us again soon!

10/10 Excellent

Ronald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This was one of the best hotels I've stayed at for a long while clean and very well taken care of.
Stayed 1 night in Jun 2023
Response from LM on Jun 21, 2023
Thank you! Awesome to know you enjoyed your time with us. Best to you.

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness
Room was clean. Staff could not provide blankets for the foldout sofa. They were only able to offer extra sheets. The breakfast had very little selection. No coffee cups. The price was good.
Stayed 1 night in Jun 2023
Response from LM on Jun 21, 2023
Thank you for taking the time to review your stay. We are sorry to hear we did not offer exceptional service during your stay, as that is always our "top goal". We apologize for any inconvenience and hope you will choose to stay with us again in the future.

2/10 Terrible

Heidi

Stayed 1 night in Jun 2023
Response from LM on Jun 21, 2023
Thank you for taking the time to review your stay. We are sorry to hear we did not offer exceptional service during your stay, as that is always our "top goal". We apologize for any inconvenience and hope you will choose to stay with us again in the future.