Amazing hotel with disappointing service
Posted Sep 1, 2015
This was a beautiful venue, unfortunately, despite only having 14 rooms, we were as anonymous to the staff when we left as when we arrived. Breakfast was confusing, no buffet as advertised, we were offered a menu which was removed when staff realised our breakfast was included in our stay. Waited for ever in an empty restaurant for a drink and failed to catch the attention of 5 staff who stood around! Despite all this, our room was superb, overlooking the marina and the pool, the stay was worth it for the view from the huge balcony. Cleaning was a bit hit or miss, again down to poor staff but all this did not detract too much. Local bus came to the hotel door which was a bonus. Would stay again for the amazing room and lovely pool but don't expect 5 star service!
A small thing but the pool was open to non-residents at a daily rate, otherwise it would have been blissfully quiet, as it was , the pool, is huge and coped but I would have preferred the peace.