Nice upscale hotel.
Posted Nov 29, 2016
I use this hotel frequently as it's in the halfway point of a 10 hour drive. I like the hotel in general, it feels upscale, the staff are friendly and the starbucks/bar is very convenient. This particular stay was easy as always, quick check in, some friendly advice on food delivery etc. My room was spacious, beds comfy, and the tv channel selection was really nice, good quality picture. The bathroom had some issues though, the soap dish still had residue from the previous resident, there was a dab of toothpaste on the faucet, and when I ran a bath for the kids there was too much gunk from the drain and a hair. Also the door was very heavy, I panicked slightly when I thought I was locked in, and the fan wasn't working properly. I could see some mold on the ceiling and shower curtain starting. It was a like a sauna. I've stayed here at least five times and this is my first complaint.
Comment from Hotel Management
Nov 29, 2016 by GM, Hotel Management
As our valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback, which outlines both strengths and areas for improvement, is integral to enhancing our services. Thank you again for your time and come visit us again soon.