Ratings based on 787 Verified Reviews

4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5 out of 5
for Couples
by A verified traveler from England

Excellent location in the Aldstadt

Posted Aug 6, 2017
Comfortable, individually styled and historic hotel ideally located in the Aldstadt area of Salzburg. Kaigasse is a bustling street during the day, with street café (very few cars), but very quiet between midnight and about 6 am, so not disturbing sleep. Hotel is conveniently located for the fortress, the cathedral quarter and museums. About a 15 minute walk to Mirabell Platz, which is the starting point for most tours out of the city, and 10 minutes to the theatre. Historic hotel with lots of character. Rooms were comfortable and clean, though no air conditioning which might be a problem in the height of summer (a fan was provided, which helped). Good sized ensuite with a bath as well as a nice powerful shower. Excellent buffet style all you can eat breakfast. Catered for all requirements including cereals, fresh fruit, cold meats and cheeses, bacon and egg, and a variety of breads, croissants etc. The hotel staff were very friendly and helpful and able to provide information about local amenities, bus routes etc.
3 out of 5
by A verified traveler from uk

Good central location

Posted Aug 2, 2017
Good location for old part of the city and tourist spots. Plenty of restaurants nearby. Room ok but needed updating. Looked tired. Squeaky boards, beds and furniture old and not in keeping with current standards. Not a 4 star hotel. 3 only in my opinion. Breakfast good. Most staff very helpful. Bathroom needed upgrading. Room comfort only average.
4 out of 5
for Everyone
by A verified traveler

Nice hotel

Posted Jul 24, 2017
Pros: Close to old and new towns
Cons: Coffee and tea making facilities in room
Location: Very good location
First impression was good. All staff pleasant. Breakfast was adequate.
4 out of 5
for Everyone
by A verified traveler from usa

good location

Posted Jul 19, 2017
Pros: location
This was a fine hotel in a great location. Salzburg is definitely worth visiting and this makes an easy home base. I would stay here again.
4 out of 5
for Everyone
by A verified traveler from Singapore

Nice hotel in the cultural part of Salzburg

Posted Jul 5, 2017
Although we were placed into the adjacent building (not the main building), the amenities were good enough to warrant a very pleasant stay, and the bed was very comfortable, although the equipment in the kitchenette could be replaced with newer ones. Location of the hotel was superb and within short walking distance to most attractions within Salzburg.
5 out of 5
for Everyone
by A verified traveler from Amarillo, TX

Loved the balcony.

Posted Jun 30, 2017
Great views. Helpful staff. Nice breakfast. Overall great experience.
5 out of 5
for Everyone
by A verified traveler from Madison, WI

Beautiful stay and great amenities

Posted Jun 28, 2017
Right in the old City. Just a few minutes' walk from the fortress, Mozartplatz, Mozart's birthplace, the river, local pubs and biergartens, plus many other attractions. Safe neighborhood and quiet, comfortable sleeping.
4 out of 5
for Families
by A verified traveler from Pasadena, MD

Awesome location

Posted Jun 7, 2017
Great location in old town, walking distance to everything. Wonderful staff and breakfast.
4 out of 5
for Everyone
by A verified traveler from Scotland

Hard to Find

Posted Jun 4, 2017
Had problems finding hotel due to it being in a partial pedestrian zone.
2 out of 5
by A verified traveler from London

Only location is great

Posted Jun 3, 2017
For a full night's sleep stay ten minutes walk in the new town. This hotel has a fantastic location in the old town but with it comes sleepless nights during the warmer summer months. The reason for this, no air con so you are forced to open the windows for air. You are then hit with a barrage of noise constantly throughout the night. From the restaurant below to people going back to their hotels, delivery trucks at 4am etc etc. Cleanliness of rooms is really bad, we had to change room due to could of hair all over the bathroom. The new room shower could not drain the water so leaked into the bedroom. On the bright side, close to old town sites but to walk ten minutes to quieter new part would mean sleep.