Ratings based on 247 Verified Reviews

4.6 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 16, 2017
Pros: Many things but the restaurant is very good.
Very nice hotel in a great location of old town in Salzburg.
Comment from Hotel Management
Nov 20, 2017 by Iris, Hotel Management
Location, Location, Location Great to hear you felt comfortable with us. Please visit us again. best regards the arthotel Blaue Gans team
5 out of 5
Recommended
for Everyone
by A verified traveler from San Francisco

Close to all attractions and public transportation

Posted Nov 12, 2017
The staff were genuinely friendly! The breakfast variety was phenomenal.
Comment from Hotel Management
Nov 13, 2017 by Iris, Hotel Management
THANK YOU SO MUCH
5 out of 5
Recommended
for Everyone
by A verified traveler from Norwich, UK

Brilliant 'art hotel' in great old town location

Posted Oct 19, 2017
A second visit to the Blaue Gans - our 'go to' hotel when in Salzburg. A direct bus line from the airport drops you right outside the door - and your then based within an easy walk of all the main attractions in the old town. Fantastic staff throughout, with an extremely helpful reception team to help you get the most from your visit. Comfortable rooms, beautiful, simple, and with great design. If just there for a long weekend a 'regular room' will be perfectly adequate as they all have the same high end design. If you like a bit of bustle, ask for one overlooking Gettreidegasse (the main shopping street). Breakfast is a good selection of meats, cheese, fish, bread, cereals, etc with eggs cooked to order. Great coffee. A great hotel with a rich history that showcases ever changing pieces of art in a fantastic location. Seriously worth considering.
Comment from Hotel Management
Oct 23, 2017 by Iris, Hotel Management
Martin, thank you so much for re-considerung us. See you next time you are in Salzburg
5 out of 5
Recommended
for Couples
by A verified traveler from Shrewsbury UK

Great boutique hotel

Posted Oct 14, 2017
Pros: Position, staff, food.
Cons: Air con in room dribbled water on the floor, otherwise nothing
Location: Shopping and sightseeing
Great hotel in perfect position handy for shopping and the Old Town. Excellent individually styled rooms. Wonderful restaurant
Comment from Hotel Management
Oct 23, 2017 by Iris, Hotel Management
Thank you so much Mike, please return to visit our restaurant again. A technician already fixed the AC. best regards
4 out of 5
Recommended
for Everyone
by A verified traveler

A great location

Posted Oct 9, 2017
This is a charming boutique hotel right in the heart of downtown Salzburg. Our room was small comparatively to what we are accustomed to as Americans, but it was comfortable, nonetheless. The restaurant offered a superb breakfast buffet. The staff were extremely warm and professional in all regards. There is a nice large outside patio area we enjoyed for drinks and, I assume full course dining is an option although to be honest we weren't presented with menus since we were just having cocktails. We thoroughly enjoyed our stay and give it a solid recommendation.
Comment from Hotel Management
Oct 23, 2017 by Iris, Hotel Management
a successful surprise and variety so to speak. we're glad
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

Great hotel in historic old town area

Posted Sep 23, 2017
Fabulous location in historic old town Salzburg. Lots of shopping, restaurants, and historic sites all around. Staff was friendly and very helpful. We drove to Salzburg and parking was within a couple blocks. I highly recommend Blaue Gans!
Comment from Hotel Management
Oct 23, 2017 by Iris, Hotel Management
Dear Robyn, i am glad you mentioned parking is near. When you are ready to shop again, please visit us again. best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, AK

Prime location, great facility and staff.

Posted Sep 20, 2017
Pros: Friendly staff that gave great restaurant recommendations. The room was clean and inviting. Fantastic breakfast buffet. Bikes available for guest use.
Cons: Nothing. We thought it was great.
Location: Prime location - in the heart of Old Town with good shopping and also two doors down from Mozart's birthplace. Walking distance to castle.
We thoroughly enjoyed our stay here and highly recommend this hotel. The staff couldn't do enough for us. The hotel has several bikes for guest use and we used them to see the city and surrounding sights. Truly a lovely stay!
Comment from Hotel Management
Oct 23, 2017 by Iris, Hotel Management
Dear Ingrid, I can not thank you enough for your great lines. Wow.
5 out of 5
by Jeff

Posted Sep 6, 2017 on Hotels
Comment from Hotel Management
Oct 23, 2017
thank you Jeff
5 out of 5
by Jeremy

Old town charm with modern conveniences

Posted Aug 7, 2017 on Hotels
This is an outstanding hotel in the center of old town. Though the exterior of the building is charming and fits into the aesthetic of old world Salzburg, the rooms have been updated and feature every modern convenience – including air conditioning! The staff is helpful and friendly, and the restaurant and bar are outstanding. My highest recommendation in Salzburg!
5 out of 5
Recommended
for Everyone
by A verified traveler from Belgium

Posted Jul 26, 2017
Pros: Location and we were upgraded. Chocolates in the room were a nice touch.
Cons: Beds where a little hard.
Location: Shopping and restaurants are right at your doorstep.
Location of the hotel is fantastic. Parking was a little confusing but once she showed us where to park it is not very far from the hotel. Everyone was very hospitable and he a/c worked well.
Comment from Hotel Management
Aug 20, 2017 by arthotel Blaue Gans Salzburg, Hotel Management
Dear M, the AC is important on such a hot weekend. Good to read you liked your upgrade and the shopping just next door. If you run out of clothes, you know where to go. :-) We are looking forward to welcome you again. best regards Iris Niederreiter - Assistant Marketing Manager