Ratings based on 294 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from bloomington, indiana
Well located, slightly tatty, charming, expensivePosted Aug 1, 2017
Rooms are comfortable, but look tired, slightly soiled, questionable for the prices being charged. Dining room(s) have indifferent food. Good bar. Very nice and helpful staff.
Comment from Hotel Management
Sep 4, 2017 by ThomasK, Hotel Management
Dear John, thank you for your honest Feedback. The Hotel will be renovated starting in January 2018 - until June we will close therefore. So we expect to bring back all the rooms to a modern luxury standard without changing the characteristics of this historic hotel. We hope that you will visit us then again
for Everyoneby A verified traveler from Boston, Ma
right in the heart os SalzburgPosted Jul 2, 2017
If you are visiting Salzburg- This hotel is the place to stay! The location is probably the best part. If you are accustomed to high end hotels, bare in mind this is a very old hotel. The facade dates back to the 12th century and it is just magical in a very Hansel and Gretel kind of way. The service is impeccable and the Austrians are very welcoming. Also- great for families! We tracel with 3 children and the family rooms are perfect! Inquire about rooms 47 and 48 - they connect and are huge!
Great Weekend in Salzburg.Posted Jun 19, 2017 on Hotels
The accommodations were fabulous. Right down in the middle of Old Salzburg and the staff was spectacular! Make sure to have the Concierge help coordinate a private tour. It wasn't that much more expensive than the public ones and we probably saved money by doing 3 tours in one day!
by A verified traveler
Character hotel in the midst of atmospheric cityPosted Jun 2, 2017 on Hotels
The hotel is in an excellent position, right in the middle of a main shopping street and minutes from Mozart's birthplace but this does make it a little difficult for the taxis to reach the front entrance as it is really a pedestrianised street. The hotel is in a listed building and the style is cosy and old but the bathrooms are updated and the service is excellent. We arrived just before midday and our room was ready. The breakfast was great - plenty of choice. The staff were extremely helpful with all our requests.
by A verified traveler
Posted May 29, 2017 on Hotels
for Everyoneby A verified traveler from california
Fabulous in every wayPosted May 26, 2017
Pros: Trip advisor reviews
Location: Everything is within walking distance
Located in the heart of the old town. Staff was exceptional! Room was spacious and very clean. Could not have been happier!!
Posted May 11, 2017 on Hotels
It is chic in Europe to have a five star hotel with worn furniture coverings, not where I come from though.
for Everyoneby A verified traveler from oalland ca
Great locationPosted May 7, 2017
One of the oldest buildings in Saulsburg this hotel was centrally located the staff was very cooperative and helpful
for Everyoneby A verified traveler
Best locationPosted Apr 28, 2017
Pros: Olde world charm and location
The most charming Austrian hotel with the best Salzburg location.
for Everyoneby A verified traveler from Nottinghamshire
Lovely Hotel in the Old TownPosted Feb 28, 2017
Pros: Lovely staff, comfortable bed and very clean.
Location: Central in the old town. Shops and local visitor attractions nearby.
The Hotel Goldener Hirch is a pretty old hotel in the old town. We had a lovely welcome and the staff were very friendly and informative. The room was large with a very comfortable large bed and sitting area. The room was very clean and had all toiletries and hairdryer and everything else that you would require. Our room was at the front of the hotel so was a little noisy early in the morning when they were cleaning the street outside.