Ratings based on 260 Verified Reviews

4.1 out of 5
79% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Excellent Location but lots of stairs

Posted Sep 23, 2017
Great place to stay but lots of running inside out, up stairs etc to get to your room. Very touristy hotel lots of travelers from all over the globe.
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Canada

Perfect location!

Posted Sep 22, 2017
Pros: Location was ideal. Rooms were quite spacious and bathrooms were clean and modern. Staff was very helpful in planning day trip excursions,
Location: In the heart of the old city centre. You can walk to shops & restaurants, as well as the funicular that takes you up to the castle for great views.
Great hotel in the heart of Slazburg's old city centre. Shops and restaurants are right out the front door. Location can't be beat!
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Quaint, comfortable and perfectly located!

Posted Sep 11, 2017
The hotel is very quaint, comfortable and perfectly located in the historical city centre. The staff at the front desk, bell desk and bar are very kind and helpful. They went out of their way to make our stay enjoyable. We gotnuograded to a suite which was very comfortable. The restaurants, shops and streets around the hotel are the best. We would definitely stay here again and recommend it to all travelors.
2 out of 5
by A verified traveler

Air conditioning poor

Posted Aug 3, 2017
Broken air conditioning and rooms had a smoking odor but it was a non smoking room
Comment from Hotel Management
Aug 7, 2017 by Corporate Customer Care, Hotel Management
Thank you for sharing your feedback with us. We are sorry if the cleanliness of the room did not meet your expectations and if there were any bad odors during your stay. We will review the conditions of our rooms with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels standards.
5 out of 5
Recommended
for Everyone
by A verified traveler from Taif, KSA

a memorable stay

Posted Jul 10, 2017
Pros: very sweet and helpful staff
Cons: the hotel is an old resident, it will be very nice to write something about this historical location on the entrance
Location: close to restaurants, Shops, historical places
quite, cosy and spacy room with the required facilities.. i would love stay in radisson blu alstadt when i visit salzburg next time
Comment from Hotel Management
Jul 14, 2017 by Martin Wimberger, Hotel Management
Dear Sami, Thank you very much for your great feedback. We are very glad to read this review. We hope you had a safe journey back home and looking forward to welcoming you again. best regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Center of the old city

Posted Jun 23, 2017 on Orbitz
Beautiful accommodations and walking to old city.
Comment from Hotel Management
Jul 14, 2017 by Martin Wimberger, Hotel Management
Dear Guest, Thank you for staying at our hotel. We are looking forward to welcoming you again. Best regards
3 out of 5
by A verified traveler

Too expensive

Posted Jun 21, 2017 on Hotels
Bad car access, difficult access for children and disabled, small bathroom, poor noise isolation and noisy sewage pipes
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Convenient location and beautiful hotel

Posted May 12, 2017
Pros: Everything - the decoration but most of all the staff who were without exception amazing
Cons: Nothing - please keep it as it is
Location: Cafes , bars , variety of restaurants , musuems , monuments , the river and conveniently situated on City bus tour route
From the moment we arrived we knew we were going to love Salzburg and this beautiful hotel only made us love this city more - It was quite difficult to find as the signs are for Hotel Alstadt and there is just a small Radisson Blu sign on the wall but our welcome could not have been more genuine. The staff were amazing , kind and helpful . The room was ready when we arrived at 11am though check in was not until 3pm and was absolutely beautiful . The decor was exquisite and had all the facilities we required .Conveniently situated in the beautiful old town we just had to step outside to find beautiful shops , amazing old buildings and a cafe culture . Our room though overlooking the street was so quiet and we slept very well .Breakfast was beautiful , presentation was excellent and well worth the money - it was possible to get a cooked breakfast for no additional charge. I would recommend this hotel without reservation and we loved it so much we have already booked to go back in December for the Christmas market.
Comment from Hotel Management
Jun 11, 2017 by Martin Wimberger, Hotel Management
Dear Guest, Thank you very much for staying at our hotel. We appreciate your feedback very much. We are looking forward to welcoming you at christmas time. Best regards from Salzburg
5 out of 5
Recommended
for Everyone
by A verified traveler from CA

Very nice, in heart of old town

Posted Apr 11, 2017
Enjoyed our stay at Radisson Blu, walking distance to Old Town, the staff was overly helpful, recommended excellent restaurant for dinner. River view from my suite.
Comment from Hotel Management
Apr 12, 2017 by Martin Wimberger, Hotel Management
Dear Mike, Thank you very much for your great feedback. We appreciate your recommendation and looking forward to welcoming you again. Best regards from Salzburg
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Amazing

Posted Apr 8, 2017
My wife and I had an amazing time at this hotel! We had never been to Austria and were SO HAPPY to have found this hotel. The location couldn't be any better. Right in downtown old town. The people were so friendly. Breakfast was amazing. Room was beautiful. Five star experience.
Comment from Hotel Management
Apr 12, 2017 by Martin Wimberger, Hotel Management
Dear Guest, Thank you for staying at our hotel. We are happy too that you had a wonderful stay and a amazing experience during your holiday. We hope you had a safe journey back home. We are looking forward to welcoming you again. Kind regards from the city of Mozart. Martin Wimberger