Ratings based on 266 Verified Reviews

4.1 out of 5
78% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Cuernavaca, Mexico

Well located, but not so nice.

Posted Oct 6, 2017
This hotel is announced as Expedia VIP, but they don't honor the members' gold status. The staff misleads the customers and often lies. Parking is NONEXISTENT. One has to find a place by itself, and pay the regular fares. Stay somewhere else for your own sake.
Comment from Hotel Management
Oct 9, 2017 by Martin Wimberger, Hotel Management
Dear Fidel, Thank you very much for staying at our hotel. We want to excuse us a second time as we already did at check out. Unfortunately we were fully booked at our arrival date so we are not able to upgrade you complimentary. We will do our best to improve our service and take care for the Expedia VIP service. We hope you had a safe journey. Best regards from Salzburg.
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Excellent Location but lots of stairs

Posted Sep 23, 2017
Great place to stay but lots of running inside out, up stairs etc to get to your room. Very touristy hotel lots of travelers from all over the globe.
Comment from Hotel Management
Oct 9, 2017 by Martin Wimberger, Hotel Management
Dear Todd, Thank you for staying at our hotel. We appreciate your feedback very much. Our building is very old and it is also protected. Stairs are for our daily workout. We really hope to welcoming you again at our beautiful place. Best regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Winnipeg, Canada

Perfect location!

Posted Sep 22, 2017
Pros: Location was ideal. Rooms were quite spacious and bathrooms were clean and modern. Staff was very helpful in planning day trip excursions,
Location: In the heart of the old city centre. You can walk to shops & restaurants, as well as the funicular that takes you up to the castle for great views.
Great hotel in the heart of Slazburg's old city centre. Shops and restaurants are right out the front door. Location can't be beat!
Comment from Hotel Management
Oct 9, 2017 by Martin Wimberger, Hotel Management
Dear Stefanie, Thank you very much for taking time to write your review. We appreciate your great feedback very much. We hope you had a safe and pleasant journey and looking forward to welcoming you again. Best regards from the city of Mozart.
5 out of 5
Recommended
for Everyone
by A verified traveler from Indianapolis

Quaint, comfortable and perfectly located!

Posted Sep 11, 2017
The hotel is very quaint, comfortable and perfectly located in the historical city centre. The staff at the front desk, bell desk and bar are very kind and helpful. They went out of their way to make our stay enjoyable. We gotnuograded to a suite which was very comfortable. The restaurants, shops and streets around the hotel are the best. We would definitely stay here again and recommend it to all travelors.
2 out of 5
by A verified traveler

Air conditioning poor

Posted Aug 3, 2017
Broken air conditioning and rooms had a smoking odor but it was a non smoking room
Comment from Hotel Management
Aug 7, 2017 by Corporate Customer Care, Hotel Management
Thank you for sharing your feedback with us. We are sorry if the cleanliness of the room did not meet your expectations and if there were any bad odors during your stay. We will review the conditions of our rooms with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels standards.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 22, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Taif, KSA

a memorable stay

Posted Jul 10, 2017
Pros: very sweet and helpful staff
Cons: the hotel is an old resident, it will be very nice to write something about this historical location on the entrance
Location: close to restaurants, Shops, historical places
quite, cosy and spacy room with the required facilities.. i would love stay in radisson blu alstadt when i visit salzburg next time
Comment from Hotel Management
Jul 14, 2017 by Martin Wimberger, Hotel Management
Dear Sami, Thank you very much for your great feedback. We are very glad to read this review. We hope you had a safe journey back home and looking forward to welcoming you again. best regards
5 out of 5
by Martin Trotter

Salzburg with Family

Posted Jul 9, 2017 on Hotels
Love hotel, nice location in the old town. Room was amazing for family of 4. Staff helpfully, does nice breakfast.
Comment from Hotel Management
Jul 14, 2017
Dear Mr. Trotter, Thank you for staying at our hotel. We are very glad that you enjoyed your stay at our beautiful place. Very best regards
5 out of 5
by Joan

Posted Jul 8, 2017 on Hotels
Fantastic
Comment from Hotel Management
Jul 14, 2017
Dear Guest, Thank you very much for booking our hotel. We hope you had a pleasant and safe journey back home. We are looking forward to welcoming you back again at our hotel. Best regards
5 out of 5
by Jorgen

Posted Jul 3, 2017 on Hotels
Comment from Hotel Management
Jul 14, 2017
Dear Guest, Thank you very much for your great feedback. We are looking forward to welcoming you again at our hotel. Best regards