Ratings based on 669 Verified Reviews

4.4 out of 5
80% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by Karen

Posted Oct 2, 2017 on Hotels
Room size and bedding very comfortable and quiet. Bathroom very clean and nice size but very minimal counter space for any toiletries. Location is perfect and very convenient to Marienplatz and Hofbrauhaus. Excellent breakfast buffet. Quite pricey during Oktoberfest but worth it.
Comment from Hotel Management
Nov 2, 2017
Dear Karen, Thank you very much for your recent stay at Hotel Vier Jahreszeiten Kempinski Munich. It is a great pleasure to read that you enjoyed your stay. We hope to have the pleasure of welcoming you back in the not too distant future. With best regards, Axel Ludwig - Managing Director
3 out of 5
by A verified traveler from Ottawa, Canada

Good combination of traditional and modern.

Posted Sep 13, 2017
Hotel and room were great but our room overlooked the back of a restaurant and a construction area that was so noisey that it woke us up several times during the night and early morning. Would recommend only if you can avoid a room on the left side of the building.
Comment from Hotel Management
Sep 16, 2017 by Axel Ludwig - Managing Director , Hotel Management
Dear Brad, Thank you so much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated feedback with us. We deeply regret that the room view and the location did not meet your expectations. The hotel comprises 306 rooms and suites in total and we would be delighted assisting you with your upcoming reservation. I am sure we have the perfect room for you and remain at your disposal for any query you might have. With warmest regards, Axel Ludwig - Managing Director
5 out of 5
by Markus

3 days in Munich

Posted Sep 11, 2017 on Hotels
...perfect stay in every respect!
Comment from Hotel Management
Sep 19, 2017
Dear Markus, Thank you for sharing your highly appreciated rating with us. We are delighted you enjoyed your visit and hope to welcome you back soon. With best regards, Axel Ludwig - Managing Director
2 out of 5
by sultan

Posted Aug 26, 2017 on Hotels
Service at Reception was very bad Room was very old I don't like it at all
Comment from Hotel Management
Sep 4, 2017
Dear Sultan, Thank you so much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated feedback with us. We apologize for the level of service you experienced during your stay and will address this with the respective department. We deeply regret that the room did not meet your expectations. The hotel comprises 306 rooms and suites in total and we would be delighted assisting you with your upcoming reservation. I am sure we have the perfect room for you and remain at your disposal for any query you might have. With warmest regards, Axel Ludwig - Managing Director
2 out of 5
by A verified traveler

Posted Jul 23, 2017
Pros: Location
Cons: Everything can be improved especially the old and dirty furniture!
The worst hotel experience I had in years. Rooms are not well designed and quite old.
Comment from Hotel Management
Jul 24, 2017 by Axel Ludwig - Managing Director , Hotel Management
Dear Guest, Thank you very much for your recent visit at Hotel Vier Jahreszeiten Kempinski Munich and your highly appreciated feedback. We regret that the room style did not meet your expectations. We have 297 rooms of different style and design. Beside the already renovated rooms, there are 60 newly renovated rooms available as of August. It would be our pleasure assisting you with your reservation in order to find the perfect room for you - I am sure we have it ready for you! It would be our pleasure welcoming you back and providing you with an outstanding room and service experience. With warmest regards, Axel Ludwig - Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler from Riyadh - Saudi Arabia

Excellent location but very expensive

Posted Jul 22, 2017
Very nice hotel, clean, good service and staff. The location is great however the hotel price are expensive
Comment from Hotel Management
Jul 24, 2017 by Axel Ludwig - Managing Director , Hotel Management
Dear Fahad, Thank you very much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your highly appreciated feedback with us. We hope to welcome you back shortly. With best regards, Axel Ludwig - Managing Director
5 out of 5
Recommended
for Couples
by A verified traveler from Seattle

Best downtown Munich hotel

Posted Jul 17, 2017
Pros: Location, location, location. Superb staff.
Cons: Workout room is small and lame , Spa area is clear addon afterthought and not state of art.
Location: Best imaginable location for all downtown actitivities and Isar river biking, walks
You won't find better staff and location than in this Granddaddy of downtown Munich hotels. Currently undergoing a major remodel. Breakfast is something to behold of as are the quiet and comfortable, yet unimaginatively decorated rooms.
Comment from Hotel Management
Jul 18, 2017 by Axel Ludwig - Managing Director , Hotel Management
Dear JR, Thank you so much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your wonderful feedback with us. We are delighted that you enjoyed a great time in our hotel and in Munich. Please do not hesitate to contact us for your upcoming stay so that we can assist you with your booking and the room type selection. Thank you for your constructive comments regarding the spa area. We will take them into consideration when it will be up for renovation. We look forward to welcoming you soon back to Munich. Warmest regards, Axel Ludwig - Managing Director
5 out of 5
Recommended
for Everyone
by A verified traveler from Taif, KSA

close to shops, restaurant and historical place

Posted Jul 11, 2017
Pros: staff, spacious room, plenty of tv channels
Cons: i would like to see and read the origin and history of the hotel
Location: All well known trade marks of clothing including HM, Mango, Zara and many others especially sale season they are all in a walking distance
excellent location, friendly staff. i would like to stay during my nxt visit to munich
Comment from Hotel Management
Jul 12, 2017 by Axel Ludwig - Managing Director , Hotel Management
Dear Sami, Thank you very much for your recent stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your wonderful feedback with us. It would be our pleasure to share some more information about the history of the hotel with you. Please do not hesitate to contact us concerning the details. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back in the near future to Munich. With best regards from Munich, Axel Ludwig - Managing Director
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in best location

Posted Jul 7, 2017
Pros: Location
Cons: Wireless connection
Location: SHOPPING !!
In on of the best shopping locations in Munich. The staff is very kind and helpful. great rooms. I had a couple of problems. 1 is the bad wireless connection, some times I had to go to the lobby just to connect. 2, I asked them for an Iron and an Iron board for two days, the brought it to me after two days!!
Comment from Hotel Management
Jul 12, 2017 by Axel Ludwig - Managing Director , Hotel Management
Dear Expedia User, Thank you very much for your stay at Hotel Vier Jahreszeiten Kempinski Munich and for sharing your feedback. We have well noted your hints concerning the wireless connection and the waiting time for an iron and iron board. We apologize for the inconveniences and will address this. It would be our pleasure welcoming you back and providing you wiht the Kempinski serviceexperience. Warmest regards, Axel Ludwig - Managing Director
4 out of 5
by PARVIZ

This traveler left a rating score only Posted Jun 6, 2017 on Hotels