Ratings based on 803 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Miami, FL
Posted May 31, 2018
Very good hotel. All its staff is friendly, clean and large room.
by A verified traveler from Laredo texas
Posted May 30, 2018
good service good location
for Everyoneby A verified traveler from Miami
Excellent stayPosted Apr 3, 2018
A five star stay at a three four star hotel. Simple.
by A verified traveler from León, Gto.
Nice Hotel, near to PerisurPosted Apr 2, 2018
Location: Six Flags Park, Perisur Mall
The hotel is located in the south part of the city. The rooms are nice and confortables.
by A verified traveler from monterrey
Good looking hotel, not good servicePosted Mar 21, 2018
Cons: Room service, and beds, pillows and linen
The hotel is good looking but the service is terrible, we requested room service for a glass of milk after an hour of not showing up we canceled our order, the bed pillows and linen are awful.
for Everyoneby A verified traveler from cupertino, CA
Good but. A bit disorganizedPosted Feb 14, 2018
Pros: Location, brand, service
Cons: Organize new systems, manual parking records...
Location: Lots of options
Some exhaust smell on a. Higher floor, only one day. Some charges not done by me. Overall good option, location, service
by A verified traveler from Chile
Good look, not good stayPosted Feb 10, 2018
The hotel on the look and feel seems to be ok, however the service is very poor. The room cleaningness and confort are way too far from the minimum requirements
by A verified traveler
Basic and functionalPosted Feb 9, 2018 on Hotels
Very basic room. No free WiFi, no water heater in the room. Even printing cost an extra charge. Nothing around walking distance.
by A verified traveler
Non disclosure of benefitsPosted Jan 23, 2018 on Hotels
The only thing was that I was not told at the beginning, I should ask for a 10 % discount in the restaurant because I was in the "circulo real" club. After more than one week there, when I did the check out, I did not receive any benefit.
by A verified traveler from califirnia
No enough service staffPosted Jan 20, 2018
I was expecting better service ; not good room space