Outdoor pool, sun loungers

Reviews of Hotel Graal

4 out of 5
Hotel Graal
Via Della Repubblica n 8, Ravello, SA

Reviews

8.4

Very Good

Rating 10 - Excellent. 259 out of 574 reviews" "
Rating 8 - Good. 194 out of 574 reviews" "
Rating 6 - Okay. 82 out of 574 reviews" "
Rating 4 - Poor. 27 out of 574 reviews" "
Rating 2 - Terrible. 12 out of 574 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ravello views
From service, to views to information from the staff, this place is great. Located on the side of the hills, everyroom has a sea view. We would love to come back.
Stayed 5 nights in Oct 2023

10/10 Excellent

Orquidia Rosario, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, the staff very kind and helpful.
Stayed 6 nights in Oct 2023

10/10 Excellent

Dominique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was absolutely lovely ! The second we stepped foot in the lobby we were greeted with a warm welcome until we left. We ended up eating dinner at the hotel restaurant twice because it was so delicious. The room was updated and had an incredible view. Can’t wait to visit again.
Stayed 3 nights in Oct 2023

6/10 Okay

Robert

Traveled with partner
Disliked: Property conditions & facilities
We travel a lot this is the first time I had a such experience very uncomfortable room with the cracks on the wall and the bathroom set up was disgusting no proper shower very uncomfortable bathtub we very disappointed we bring this to attention to the staff and we got no response.
Stayed 2 nights in Oct 2023
Response from graal on Oct 16, 2023
Dear Mr YACUBOV,thank you for your review, your opinion is very important for us and help improve the service and hospitality Some standard rooms have the bathtub and no shower . the request to show you another room with the shower was immediately satisfied and you liked it but your wife did not want to move to another room.We will be glad to welcome you again at our hotel and will offer you the free upgrade.Best regardsBarbara Vuilleumier

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay
We had a very enjoyable stay at this Hotel, The staff were so helpful and welcoming. The view from our room was wonderful. Food was really good and varied. The Hotel was a short walk to the towns main square. All in all the Hotel made our first stay in this are Very enjoyable.
Stayed 4 nights in Oct 2023

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoy breakfast every morning! The staff was so sweet and the view was spectacular!
Stayed 5 nights in Sep 2023

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views from the rooms and public areas, including the lovely pool. Outstanding outdoor restaurant on site. Easy walk to the main square, Villa Cimbrone, and Villa Rufolo.
Stayed 2 nights in Oct 2023

8/10 Good

Jan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff and hotel. The BEST views
Stayed 2 nights in Sep 2023

10/10 Excellent

Jena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really helpful and friendly, view is amazing. Beds very comfy compared to most
Stayed 2 nights in Sep 2023

6/10 Okay

Jessica

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Service at supper was non existent
Stayed 2 nights in Sep 2023

6/10 Okay

Maria Helena

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2023

6/10 Okay

Jonathan

Traveled with partner
Liked: Cleanliness, amenities
I have mixed feelings about Graal. Good stuff - Amazing location and views. Interesting art deco architecture which I love. Pool with stunning views and a delicious breakfast. Room had a small terrace with the same incredible views. Bad stuff - Very old unrefurbished room. Lights didn’t work, sink and shower draining slowly, generally a bit shabby. Our room didn’t have a TV! And there were no spares available or spare rooms to swap to. Also no tea coffee making facilities and ordering a single coffee to the room cost 9 euros. The rooms are a 2 star standard but the good points above go some way to balance it out. There are refurbished rooms available at a higher price which look much better. Overall it’s an ok place let down by the old rooms. I didn’t feel like I got good value here.
Stayed 3 nights in Sep 2023

10/10 Excellent

Bonnie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far an excellent choice for us! We entered at street level with no steps, and the facility had an elevator. Breakfast was amazing, and the view from our balcony was unbeatable. It was right by the taxi and bus stand and right around the corner from the main square. I would highly recommend this hotel if staying in Ravello or Almalfi coast area.
Stayed 4 nights in Sep 2023

10/10 Excellent

Shashvat, NEW HAVEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Has a great view of the Amalfi coast
Stayed 2 nights in Sep 2023

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, amenities
The hotel is in a stunning location with breathing views , excellent for walking into main square. It has nice pool area with complimentary towels, bathrooms need updating & our safe didn’t work and we gave up after asking 3 times to get it sorted . For the price of the hotel it is a good overall choice and we would recommend
Stayed 2 nights in Sep 2023

10/10 Excellent

Ruta

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, very clean and all the folks at the reception were incredible friendly and helpful
Stayed 4 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Graal went out of their way to make sure we were happy and cared for. Especially welcoming were the breakfast staff.
Stayed 6 nights in Sep 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful . View was amazing and great pool . Loved it
Stayed 3 nights in Aug 2023

6/10 Okay

said

Traveled with family
Liked: Staff & service
Great pool good service smaller rooms missing some essential
Stayed 3 nights in Aug 2023

10/10 Excellent

Asimina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a Great stay here in Ravello!
Stayed 4 nights in Aug 2023

10/10 Excellent

Pasqualina, Chicago

Stayed 3 nights in Aug 2023

10/10 Excellent

Jade

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2023

10/10 Excellent

anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect
Stayed 1 night in Aug 2023

10/10 Excellent

horacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views. Clean room with Balcony. Close to quaint square with coble stone narrow streets to explore. Staff was helpful and welcoming. Would stay here again. The only downside is getting to and from Amalfi. Small buses are always crowded and hard to catch a ride. We shares taxis with other groups. Would recommend renting a scooter if you are comfortable riding that.
Stayed 2 nights in Aug 2023

8/10 Good

Fay

Traveled with group
Liked: Amenities
Pool and breakfast very nice!
Stayed 6 nights in Jul 2023

6/10 Okay

Yazmin, Holyoke

Traveled with partner
Liked: Cleanliness, staff & service
The staff was excellent but the property was out day it it wasn’t what i aspect
Stayed 4 nights in Jul 2023

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic views from the room, nice and small rooms, the property was clean but a little old. Within walking distance to the old town. Highly recommended

10/10 Excellent

giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Stayed 7 nights in Jul 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

2/10 Terrible

Ilda

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I had a lovely stay, the staff are quiet nice, The pool is clean and very enjoyable, and the breakfast is amazing!
Stayed 3 nights in Jun 2023

10/10 Excellent

Mechelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, clean, staff very friendly, room/terrace and view were beautiful. Public transportation was challenging. A shuttle bus direct to Amalfi would be my only suggestion, especially in the mornings and evenings.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Jun 2023

4/10 Poor

Sam

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Although the views from hotel were phenomenal, and the service was good, the rooms were absolutely atrocious. We had black mold in our bathroom all over the walls, the towels were worn out and had holes in them, the bed was super uncomfortable, and the room overall looked like it hadnt been updated in 50 years. Also, it was a 50 euro cab ride for 10-15 mins to get to the hotel from the ferry…and the town itself is very sleep with almost nothing to do. I’d recommend instead a day trip to Ravello, but do not stay here and especially not at this hotel. Instead maybe come here for a drink and enjoy the view. That’s it.
Stayed 3 nights in Jun 2023

8/10 Good

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Cassandra

Stayed 2 nights in Jun 2023

8/10 Good

Howard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic view overlooking Amalfi, and Amalfi coast. Valet parking. Within walking distance to restaurants, shops and old town.
Stayed 4 nights in Jun 2023

6/10 Okay

Alekhya

Traveled with partner
Everything was okay. View from the patio was amazing.
Stayed 2 nights in May 2023

10/10 Excellent

Michael Anthony Schubring, Francesca Nuccia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2023

8/10 Good

Eris

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel is very nice. Close to the main town in Ravello. We loved our room and our view from the terrace. The complimentary breakfast was very good. My only complaints are that we had a lot of ants in our rooms, however when we let the staff did eradicate them completely as soon as we let them know. Also, when we checked in we found the front desk staff to be very unwelcoming. We weren't even acknowledged. This improved as time went on. In the end, we would recommend the hotel Graal.
Stayed 2 nights in May 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view of the mountains and sea. Breakfast was excellent. Conveniently located near the centre and taxi stand.
Stayed 2 nights in May 2023

10/10 Excellent

David

Stayed 2 nights in May 2023

6/10 Okay

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
Beautiful view and very friendly and helpful staff. Laura was so wonderfully helpful. The bed was very uncomfortable and clearly older. Bed spread was torn, and no outlets near the bed. Had to rearrange the room so that my sleep medical devise could be plugged in. Shower was incredibly small. Dining room was very small and food very pricey. No open patio yet in spite of beautiful weather.
Stayed 4 nights in Apr 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience, clean and the most spectacular views. The staff was beyond nice and welcoming. The shower in our room was very small and I really wanted to have a smart TV so we could watch some Netflix since all channels are in Italian. Other than that I highly recommend.
Stayed 2 nights in Apr 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Graal- Nataly
Hotel Graal is a perfect place to stay, the views from the balcony are breathtaking. The rooms are spacious and clean. The staff are so helpful and welcoming. In particular Nataly clearly takes pride in providing above and beyond service, she makes a big effort to make sure your stay is stress free and enjoyable, 5 stars for all the staff.
Stayed 5 nights in Apr 2023