Hotel OK, facilities rubbish
Posted Apr 26, 2015
TV - didn't work.
Fridge - didn't work.
Ceiling fan did work which was great because the Air-conditioning - didn't work.
OK so its not a 5* property but its meant to be 4*, maybe the star rating is varied in different countries?
On arrival in Italy if you fly into Naples don't let the area get you down, Naples city is falling apart and if you wonder around after dark the probability is you will get mugged as per all the notices around the main train station. Save yourself any chance of this and get a taxi from the airport to your destination.
The hotel building itself is fine, the ant numbers were ridiculous and completely covered the whole room on arrival, when informing the reception it took a good few hours to be sorted out and even then they sprayed the room which killed the ants but failed to sweep away the remains of hundreds of small bodies. The issue seems to be the build of the property which is very much the same in all the buildings within the area, in short nothing fits exactly so gaps in everything are where the ants nest.
Breakfast is included in the price of the stay, if it wasn't you simply wouldn't consider eating there, nothing was replaced and what was there in the hot section was dry as if it had sat for hours.
We had friends staying in other hotels within Maiori (Panorama), yes it was a minimal amount more but defiantly worth it.