Worst hotel experience ever
Posted May 27, 2016
This hotel was booked through Expedia. A deluxe room with sea view was guaranteed and prepaid. The hotel did not have such a room available and refused to issue a refund even though they didn't have the room available, instead offering a deluxe room with a view of a rockface. Rather than stay we left to find alternative accommodation - which we did, at half the price with a sea view.
This hotel's website gives the impression it is near the sea. It isn't. What sea views it has are from a distance. It is very difficult to find, being a long way up a long narrow back street. We asked several people in Amalfi for directions to it and nobody had heard of it.
Comment from Hotel Management
Jun 2, 2016 by salvatore, Hotel Management
before you judge a structure you have to live it and don't speculate.
She has never spent the night with us and in return he wanted money back but also knew that he could not get it because he was in penalty.
He threatened me and expedia, you need another vacation. .