Amazing beach front water views from the balcony! And getting to the actual beach was only a 2 minute walk which was convenient. Only issue was actually getting to the hotel from the main road and walking down over 5 hundred steps with 2 big luggages was not convenient, but this is expected in positano due to its location. Cleanliness of the room was abit disappointing. Quality of service was not great, our stay would of been amazing if the service was there.Organisation of a porter is difficult and ensure you organise your own transfers to the airport etc as it was difficult to try and organise through the hotel. Overall if you want amazing views then you can sacrifice the quality of service for the beautiful beach front views.
Comment from Hotel Management
Apr 4, 2015 by Maryse, Hotel Management
I am sorry to be unable to understand who you are and how come you felt bad. Usually if i have the mail of my guests, i make sure they understand that heavy luggages require a PORTER, that i can organize in advance. I can ask your taxi to stop you at the porter office in the center of the village for instance. Porters take 15 euro a luggage. If the guests will carry heavy luggage, i usually recommed that they use the water-taxi fo Guido on the main beach.
But, sure, i need to be in contact with the guests ahead of time to be able to help!