Ratings based on 172 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler from Guildford
A very good but slightly underwhelming stayPosted Jul 17, 2016
A very good luxury hotel that we stayed at for one week as our honeymoon. We had a Junior Suite with a large terrace that had amazing views over the Amalfi coast. There is a lovely terrace to sit and have the excellent breakfast buffet . We didn't try the Italian-Japanese restaurant and judging by the lack of other diners we saw, we were not alone in finding this just a bit too weird. There is a pool which overlooks the sea and is very picturesque but too small for the size of hotel and the number of guests. It is difficult to get loungers near the pool. If you are poolside and want lunch ,the pool bar is very good and the portions are generous. So why not 5 stars all around? The staff were mainly excellent but the boys at the pool clearly didn't want to be there. The table in our room was chipped. The electrical sockets need re-fixing to the wall. We had a great time and would return but have stayed in better places with better service at this price point. There was a surprisingly lack of wardrobe and hanging space for a suite.
by A verified traveler from Seoul
정말 가격 빼곤 완벽한 호텔, 신혼여행일정으로 추천Posted Jul 1, 2016
Pros: 서비스, 룸, 테라스뷰, 조식
Cons: 룸에 개미가 좀 보임
Location: 5~10분 거리에 아말피 중심 상점가, 호텔 입구 앞에 시타버스 정차함.
한마디로 비싼 가격 외엔 완벽했던 호텔입니다. 주니어스위트에서 묵었는데 방 상태 및 느낌, 테라스에서 보이는 아말피 해변의 뷰는 그야말로 최고였습니다. 가격에 비해 방 크기나 시설이 아주 좋은 편이라고 할 수는 없지만 제 생각엔 테라스에서 보이는 뷰 값이 포함되어 비싼게 아닐까 생각이 들더군요. 그만큼 테라스뷰 만큼은 아말피의 그 어떤 호텔보다 멋지지 않나 생각됩니다. 조식 역시 이태리 여행 하면서 먹었던 조식 중 단연 최고였고 특히 음식을 예술처럼 배치해 놓아서 보는 맛도 쏠쏠합니다. 그 밖에 뷰 때문에 위치는 아말피 중심가에서 조금 떨어져서 있지만 5~10분 정도만 계단을 타면 되기 때문에 크게 불편하지는 않았습니다. 웰컴 드링크부터 시작되어 호텔을 나서는 순간까지, 이태리의 감성이 절로 묻어나오는 곳입니다. 특별한 날이나 신혼여행 숙박으로 강력 추천합니다.
by A verified traveler
Relaxing with a viewPosted Jun 30, 2016
Pros: The location was very convenient to the town of Amalfi and they offer a shuttle upon request but you could also walk. The staff was very helpful
Cons: The hotel interior design of the hotel is a bit austere and I prefer a warmer decor. Some of the rooms have very tiny closets.
Location: There are many transit ferries and buses out of Amalfi to other towns on the coast and so it is a good centralized location.
The hotel is nice and the staff very accommodating. When we checked in our room was on the small side but it had a beautiful terrace. The closet was too small to fit two regular suitcases, with limited hanging space and no drawers. As a result one suitcase ended up in the middle of the room which was a bit too inconvenient. We asked for a room with a bigger closet and we were moved to a new larger room. The staff could not have been more helpful and made all our dinner and lunch reservations in advance of our stay. They decided to flip flopped two dinner reservations so that we could be in town for the celebration of Saint Andrew which proved to be one of our trip highlights.
by A verified traveler from Windsor, UK
Great hotel, wonderful staffPosted Jun 16, 2016
We stayed at this hotel at the end of our honeymoon and it was just perfect. Beautiful views, great accommodation, excellent food and the staff were outstanding, extremely helpful and friendly. We loved our stay at the Grand Hotel Convento di Amalfi and will return.
by A verified traveler from Singapore
Renovated historic convent on Amalfi cliffsPosted Jun 2, 2016
Pros: The view. The renovation & refurbishment of the rooms & hotel in general. The breakfast buffet and F&B staff. The car jockeys and valet/transportation
Cons: HOUSEKEEPING!!! Keeping the checkout billing to only one currency conversion charge.
Location: Amalfi town is best location. Can explore both sides of the coast from this location.. also is central point for ferry boats to all other points
This is one of THE most expensive hotels in Amalfi coast and so we do expect tip top standards. The hotel has been renovated and refurbished very well BUT the housekeeping was really lacking. irregular and inconsistent one day was good the next day was not.. Very disappointing. They gave me a package with TWO left footed slippers in it...and EVERY NIGHT they would lay it out for me to use which i could not and did not...never noticing the problem. The F&B service and the breakfast buffet was excellent. We have to commend the male team members who looked after us especially Alfonso and Kristian. The female staff were lacking and not professional. Sorry but we say it like it is. The worst was the female reception staff who checked me out. She made the final bill amount conversion from euro to usd and asked whether I wanted it on my usd denominated credit card in usd or euros and suggested it would be better for me if I left it in euros. I took her advice only to find that I was hit with TWO conversion charges on my credit card: the first conversion when she translated from euro to usd. the 2nd conversion charge when she listed this amount in euros on my credit card which then converted BACK to usd! The view is beautiful and the valet service/car jockeys are VERY good..BUT I am NOT sure I would recommend this hotel to my family and friends without caveats... namely the housekeeping and conversion charges... otherwise it is a beautiful property.
by A verified traveler from nrw
Geschichtsträchtiges Hotel phantastischer BlickPosted Jun 2, 2016
Sehr freundlicher Empfang Nur teilweise nicht so aufmerksamer Service . Gute Hochzeitslokation eigene Kapelle
by A verified traveler from Bath, England
Tranquil and relaxing hotelPosted May 29, 2016
Pros: Amazing view, professional and friendly staff
Cons: The only negative is the size of some rooms - that can't be changed!
Location: 10 minute walf into Amalfi, possible to walk to neighbouring Atrani and Ravello. Worth hiring a boat to explore the rest of the coast
Beautiful hotel overlooking Amalfi. The hotel Has a tranquil and relaxing feel about it yet you can be in Amalfi in a 10 minute walk. The hotel staff were professional and looked after us very well. Some of the rooms are on the small side (not surprising as it was a previous monastry) but the view makes up for that.
by A verified traveler
BEAUTIFUL hotel with THE BEST STAFF!!Posted May 9, 2016
We stayed here during our honeymoon and it was a PHENOMENAL experience! The hotel itself is GORGEOUS! It used to be an old convent but has been completely remodeled. They still kept a lot of the original architecture which was breathtaking. Infinity pool was beautiful just like in the pictures. The staff was so friendly and we felt like family with them by the time we left. Paolo, Alfonso, Roberto, and Francesco were the BEST!! Every morning when we came down for breakfast they were there to welcome us with a smile and warm greeting. The food in the hotel restaurant was delicious (we had dinner 3 out of our 9 nights in the hotel). However, the room service food always seemed to be sub-par; which was confusing because every meal (breakfast, lunch and dinner) we had IN the dining room was so delicious. On our last few nights the concierge had developed a list of activities that they placed in the guests rooms. It was something new they were trying out and we welcomed it as there is not a ton to do at the hotel besides the spa and pool. We took part in the Wine Tasting with Massimo, the sommelier. It was fun and very informative. The wine tasting also gave us the opportunity to mingle with the other guests. Overall we had a great experience and the staff really made us feel welcomed and made our honeymoon memorable!!
by A verified traveler from london
Amazing AmalfiPosted May 7, 2016
Great hotel, nice food and staff, the spa isn't exactly a spa, it had one masseuse and it was closed on the Sunday
by A verified traveler
アマルフィの街から近い最高のホテルPosted Apr 28, 2016