Bar (on property)

Reviews of Palazzo Marzoli Resort

4 out of 5
Palazzo Marzoli Resort
Via G.Marconi, 334, Positano, SA

Reviews

7.6

Good

Rating 10 - Excellent. 78 out of 201 reviews" "
Rating 8 - Good. 50 out of 201 reviews" "
Rating 6 - Okay. 28 out of 201 reviews" "
Rating 4 - Poor. 27 out of 201 reviews" "
Rating 2 - Terrible. 18 out of 201 reviews" "

8.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Views, the Food!
WONDERFUL stay at Palazzo Marzoli! The front desk agents were so lovely and helpful, the view was beautiful, and breakfast in the room each day was an added bonus!
Stayed 3 nights in Oct 2023
Response from Palazzo Marzoli Resort on Nov 11, 2023
Thank you very much for stay with us :)

4/10 Poor

Roberto, Naples

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No tiene los servicios que dice en la página, pobre desayuno que además hay que pagar, lejos de la playa o zona central, cobra el traslado 35 euros por viaje a la playa y lo que se le ocurra por el estacionamiento del auto 70 euros por dia. Elijan cualquier otra opción mas cerca abajo. No muy buen trato del señor en recepción.
Stayed 5 nights in Oct 2023

4/10 Poor

Katherine

Liked: Cleanliness, amenities
When you arrive, use the porters to take your luggage and enjoy the 40 flights up to this roost. Views are fab, room is all you need. Reception staff is a little sketchy - immediately hit me up for cash for a “city tax” no receipt. B’fast in the room was average. Wine in the mini bar was forgettable, and when I checked out and offered to pay because the house keeping didn’t pick it up- again reception wanted another 10€ over the cost shown in the room. I declined to pay. I have had such warm hotel staff through out my travels in Europe - this was unexpected and a turn off.
Stayed 3 nights in Oct 2023

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel very welcome and made every effort to meet our requests. Room was great. Incredible views. Prompt and professional service. We enjoyed our stay.
Stayed 3 nights in Oct 2023
Response from Palazzo Marzoli Resort on Nov 11, 2023
Thank you very much for stay with us :)

8/10 Good

Staci

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was pretty far from the harbor. Clean and staff was helpful. Beautiful view. Air conditioning was not working in our room
Stayed 1 night in Sep 2023
Response from Palazzo Marzoli Resort on Nov 11, 2023
Thank you very much for stay with us :)Air conditioning work in all the rooms, if you open the balcony when the a/c is on automatically will stop, we have explain you this at the arrival.Regards.

2/10 Terrible

Maria

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get the rooms we booked. Booked two deluxe sea view rooms and received one family room, with only one bathroom to share between 4 adults. The hotel gave one of our rooms to other people. Also rooms not cleaned properly. They charged euros 240 to garage the car for two nights. Most unhappy.
Stayed 2 nights in Sep 2023

2/10 Terrible

Manraj

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dear Expedia Customer Support, I am writing to express my profound disappointment and frustration regarding my recent stay at the Palazzo Marzoli Resort in Positano, which I booked through Expedia. My stay at Palazzo Marzoli Resort has been far from satisfactory, and I feel compelled to share my experience with you. I have had the opportunity to stay in over a hundred hotels throughout my travels, but this one stands out as the worst in terms of service, functionality, and comfort. Upon my arrival at the hotel, I was met with a rather unsettling demand from what appeared to be the owner. He insisted that I pay the city tax in cash, and cash only, which I found to be highly unethical. In contrast, the other five hotels I stayed at during my Italy trip allowed me to settle such charges at checkout using a credit card. This demand for cash left me with a sense of discomfort and unease. The issues did not end there. Upon entering my room, it became immediately apparent that the air conditioning was barely functional. It would operate for a mere five minutes before shutting off. Given the scorching temperatures in Positano, this has made it incredibly difficult for my girlfriend and me to get a good night's sleep. Our request for a fan was met with an unhelpful response, stating that it was not possible. To make matters worse, despite the hotel being advertised as a 4-star establishment on Expedia, it does not even meet the standards of a 2-star accommodation. The mattress in
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
SCAM HOTEL
THIS PLACE IS A SCAM!! This is the worst hotel I've ever stayed in. We thought we were getting a reasonable deal on a room for a night, only to arrive and they charge an additional €150 per person to stay in the room (it was me and my boyfriend staying). And they also charge you €180 use their parking garage. ALL JUST FOR 1 NIGHT. None of which they tell you prior to booking. The staff is not helpful, pretended like they don't speak English, and would not refund us the parking garage fee when we requested to get our car out to park somewhere else instead 10 minutes later. OH and the beds are so uncomfortable... literally outdated box spring mattresses. 100% the WORST hotel and worst experience and worst management.
Stayed 1 night in Sep 2023

2/10 Terrible

Paula Karina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

4/10 Poor

Glenio

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for three nights in this property but I ran into some problems first I went to consume a mini bar water and they had the nerve to charge me €6 for a small 500 ml water! second problem I asked for the taxi to transport only five minutes away and they charged me €50! I found this hotel a little exploitative due to the high cost charged and not worth the value for the property! staff and owner very rude! I never recommend!
Stayed 2 nights in Aug 2023

2/10 Terrible

Caroline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay at this hotel! They’re there to steal your money. You’ll get the worst treatment! They’ll abuse you to get more money from you. It was a horrendous experience! I don’t recommend staying at this hotel because you’ll certainly regret it.
Stayed 6 nights in Aug 2023

4/10 Poor

scott

Disliked: Staff & service
Great town, use public buses or walk. Taxis expensive
Stayed 5 nights in Aug 2023

4/10 Poor

Frank

Traveled with family
My family and I recently stayed at this hotel and it left me disappointed. The pictures online painted a luxurious picture, but upon arrival, I found the reality to be quite different. The room was smaller than expected, and the furnishings were worn walls scuffs all over. The amenities mentioned were either unavailable or required additional fees. Overall, the experience did not live up to the price tag, and I wouldn't recommend this hotel to others seeking a high-end stay. In addition parking was $100 a day and private tour we booked through them which was canceled for weather is yet to be refunded 10 days since cancellation. The private tour we booked for a boat excursion was over priced too- at the port the same excursion was $650 cheaper. Should of done our homework instead of trusting the hotel.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tara

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
the owners were unhospitable and unhelpful when many things went wrong with our stay.
Stayed 3 nights in Aug 2023

8/10 Good

John

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The Palazzo Marzoli Resort does not have all of the trappings of a typical resort. It is more similar to a B&B run by caring people who are genuinely concerned about their guests comfort. The room was spacious and clean and the pictures are accurate to what the facility looks like. My only complaint is the 100€ per day garage parking fee. I thought the parking fee was a bit excessive even for Positano in the high season. Otherwise a nice place to stay for a few days.
Stayed 3 nights in Jul 2023

10/10 Excellent

Eugene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was great! It was located at the TOP of the hill overlooking Positano, which gave us an amazing view from our balcony, where we had our breakfast every morning and a drink every night. It is located at the TOP of the steps to the beach, which were strenuous in the heat. It was probably around 1000 steps to the water. But the bus was cheap and there was a bus stop 500 feet from the hotel, so that worked out well. Breakfast was fresh and brought to your room, and staff was helpful and courteous. Recommend!
Stayed 3 nights in Jul 2023

6/10 Okay

Gilda

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great view
Room was smaller than thought. Forth bed was a makeshift camp bed squeezed in the corner. There was no pool or bar facilities as advertised. Host did not offer transfer to beach at any time. Location and view was great. Breakfast in room was also very good. House maid was very friendly. Host was limited in English but this was okay and they tried hard to please and understand.
Stayed 5 nights in Jun 2023

4/10 Poor

narineh

Disliked: Property conditions & facilities
Deserves 2 stars. We arrived with our car, was charged 300$ for parking 100$/night because they can cuz it’s Positano. There are couple of items on the included breakfast menu: Croissant, 1/2 cup OJ and coffee and if you don’t ask for it you don’t get it cuz they bring it to you. The hallways smell like vomit. Shower barely works and so on.. it is a family run 2-3 room I don’t know what but not a hotel ! no I do not recommend this please!
Stayed 3 nights in Jul 2023

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views of the city. The rooms are a good size and very clean. Friendly staff and very accommodating! Had a wonderful stay at this hotel.

10/10 Excellent

Natalya, Idaho Falls

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is very beautiful with a professional staff! Me and my both children had a wonderful time in the room with the sea views and Positano from above! Our breakfast was served as scheduled in our room every morning! It is very easy to find from the main road uphill! Very clean and well maintained! It is minutes away from the local restaurants! Highly recommend it while visiting Amalfi coast!
Stayed 2 nights in Jun 2023

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2023

6/10 Okay

Alexander

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It felt more like I was staying at someone's grandma's beach house if she had a housekeeper and a butler. When we first arrived, we had to pay the €16 city tax in cash, which seemed really sketchy since I didn't see it in the listing, but was actually in the fine print. The location of the property is beautiful for the views, but impractical to walk to anything except for Yogoloso down the street which was our lifesaver. If you do happen to venture off, beware that Google maps isn’t exactly accurate and the steep climbs are difficult to get back up if you're not used to it. This led to us asking the front desk for a ride to our reservation by the water. He told us it would be €35 in cash, but we didn't have the cash on us so he said we could pay it the next day. We got a ride back that night and gave them the €70 the next day. We bought some extra items to supplement the free breakfast, which was a wonderful experience and very convenient. They came in and set it up outside and it was delicious. One night, we ordered dinner through their menu, but it was actually food from down the road that they prepared on plates and made look nice. It was fine though, they set it up outside like they did the breakfast. The real problem I had was when we checked out, the total we owed in cash was a bit more than we had calculated ourselves and when I asked for an itemized receipt, he wouldn't give one to me and claimed he was unable to do so. Heed the warnings and beware.
Stayed 2 nights in Jun 2023

6/10 Okay

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with great views! Only downside is that staff don’t speak English and are not helpful with general questions about transportation. Also there was a strong cologne smell on draperies which made it tough to sleep if you have allergies. The hotel is a long walk from town so plan on securing transportation
Stayed 2 nights in May 2023

4/10 Poor

Harry

Liked: Cleanliness, property conditions & facilities
Don't stay here
Manager not friendly or helpful. Stayed 5 nights and jacuzzi never functional. Free breakfast was a joke.
Stayed 5 nights in May 2023

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and beautiful clean rooms, my only problem was the Wi-Fi it was really bad and it would logged you out every minute or so, they kinda push for you to purchase an extra wifi service to avoid this issue so not very happy about that, also the breakfast is very simple, only offering drinks and croissants, for very very expensive extra charge you can get fruit, eggs, cheese and meats, we got the cheese and meats for 10€ and we literally got 3 slices, absolutely ridiculous, besides that, very friendly staff, clean and great views.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kennia

Stayed 1 night in Oct 2022

6/10 Okay

Patrick John

Stayed 5 nights in Aug 2022

6/10 Okay

Rong

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The place is hard to access if you take ferry to Positano. The hotel promised us to pick up but they they didn’t show up. We had to drag luggages up the steep stairs. We have to ask for wifi to log in daily. Hotel staff don’t speak English, hard to communicate. Its run by a family, they are not hospitality professionals. The price is attractive, room is spacious. Breakfast is average. There’s a bus stop a few mins away from the hotel. Positano has limited hotel to choose from, staying in Amalfi would be a better choice.
Stayed 3 nights in Jun 2022
Response from Palazzo Marzoli charme Resort, Positano on Jul 5, 2022
Dear Guest, Thank you very much for stay with us

4/10 Poor

Steven

Liked: Cleanliness
Disliked: Staff & service, amenities
Rooms were spacious and clean. Great view. Note that not a single person from the staff speaks English. The air conditioning stopped working several times and even when it was on the room was never cool. I had a friend come shower at my room from the beach and they charged me $160 because the reservation was for 1 and therefore nobody else is allowed in the room. Ridiculous but I could not reason with them because I did not speak Italian. I would avoid this place.
Stayed 2 nights in Jun 2022
Response from Palazzo Marzoli charme Resort, Positano on Jul 5, 2022
Dear Guest, Your reservation it was for 1 person not 2, extra people outside the hotel cannot enter in the hotel for safety reason, if a guest wanna bring and outside person in the room you have to pay and give documents. Yours Sincerely.

8/10 Good

Jason

Stayed 3 nights in Jun 2022
Response from Palazzo Marzoli charme Resort, Positano on Jun 28, 2022
Dear guest, thank you very much for stay with us.

4/10 Poor

Mayrita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jun 2022
Response from Palazzo Marzoli charme Resort, Positano on Jun 26, 2022
Dear guest, thank you very much for stay with us.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing views. Nicely appointed rooms. Near top of Positano so be ready to do a lot of stairs.
Stayed 3 nights in Jun 2022
Response from Palazzo Marzoli charme Resort, Positano on Jun 18, 2022
Dear Guest, Thank you very much for stay with us :) Yours Sincerely. Palazzo Marzoli charme Resort, Positano

6/10 Okay

Melanie

Traveled with partner
Liked: Cleanliness
The rooms were nice, clean and comfortable with a good size balcony that had beautiful views and a table and chair outside to have breakfast on. Staff were lovely too. The breakfast served was very basic - a croissant each, a yoghurt and coffee. Extras like fruit had to be purchased. It would have been good to have fresh fruit included with the breakfast each morning. The breakfast is delivered each morning on a tray which is nice to have on your balcony, but it is not a buffet breakfast which we were expecting. The hotel is very far up - the top of Positano hotels area, however we booked late and there was very limited availability. There are a lot of stairs and you need to take stairs and distance into consideration. My partner and I are both very fit but found it too far away - it's an effort to go out to look at the shops, visit a cafe or bar, etc as it's too far to just come and go all day from your room. We only stayed 2 nights and to be honest, I wouldn't stay that far away from Positano main area again as you don't get to enjoy being 'amongst it all' and being able to come and go as you please (unless you are happy to walk down for 15 mins / up for 20-30 mins).
Stayed 2 nights in Jun 2022
Response from Palazzo Marzoli charme Resort, Positano on Jun 14, 2022
Dear Guests, Thank you very much for stay with us

8/10 Good

Sonia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Palazzo Marzoli was great. Our room had a beautiful view of the coast. The only improvements that I would suggest is to the breakfast. The breakfast is really basic - yogurt, certain juices, croissants, and biscuits are only included.
Stayed 6 nights in May 2022
Response from Palazzo Marzoli charme Resort, Positano on Jun 11, 2022
Dear Guests, Thank you very much for stay with us. Yours Sincerely. Palazzo Marzoli charme Resort, Positano

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely small hotel a bit outside the busy part of Positano. The staff was welcoming, hospitable and accommodating. They bring breakfast to each guest's room (which has a small balcony overlooking the sea), which is nice, and gives one the opportunity to enjoy it in the privacy of their room. The rooms are clean, comfortable and airy with high ceilings and pretty floor tiles. Overall we had a very nice experience.
Stayed 5 nights in May 2022
Response from Palazzo Marzoli charme Resort, Positano on Jun 10, 2022
Dear Guest, Thank you very much for stay with us. Palazzo Marzoli charme Resort, Positano

4/10 Poor

Niro

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Awful experience with high price for nothing!
This is for sure not 4 star hotel! First, compare ro other hotels 4 star in Positano, this one is very high on the hill, which means many many stairs to the beach and restaurants. It's on the main road with the buses that lead to Amalfi or Sorrento, which make it very noisy the whole day!! We reserved a room with continental breakfast, but eggs are 10€ extra, frutis are 8€ extra, cheese and ham are 8€ extra... croissant and coffee are NOT a continental breakfast. I never saw that price for a coca cola or water in a mini bar- 8€ for a small can!!! Moreover, it was 13 celzius outside at night, but the air-condition in full power didn't work! In the bathroom we got frozen after showring cause there was no heater there, not even to dry our towels! The hotel didn't open the jacuzzi saying cause of covid restrictions, but all the other hotels we visited during the last week had their pool and jacuzzi open. How come? Try to avoid this hotel, and trust me- never book hotels rated less than 8 here!
Stayed 2 nights in Apr 2022
Response from Palazzo Marzoli charme Resort, Positano on Apr 29, 2022
Dear guest, thank you very much for stay with us. As clearly write on the website used from you for the reservation we don't have continental breakfast but italian breakfast. Jacuzzi on the Solarium is open from end of May in advanced also that is clearly written on the website that you have used for the reservation. Air conditioned in the room works perfectly..... Yours Sincerely. Palazzo Marzoli charme Resort, Positano

10/10 Excellent

Phil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really lovely small boutique hotel, exactly the kind of stay we wanted in Positano. We traveled from Rome to the Amalfi coast in a classic car and needed a hotel with parking. We did not realize that all parking in the area is paid (and quite expensive!) as it was not mentioned on Expedia. The hotel staff were helpful and we agreed the price for parking. Room was spacious and clean and had a huge balcony with fabulous views. We would come again!
Stayed 2 nights in Sep 2021
Response from Palazzo Marzoli charme Resort, Positano on Oct 8, 2021
Dear Guest, Thank you very much for stay with us. Yours Sincerely. Palazzo Marzoli charme Resort, Positano

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019
Response from Palazzo Marzoli charme Resort, Positano on Apr 21, 2021
thank you very much for stay with us

4/10 Poor

Andrea

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible experience, stay away from this people!
The hotel was in good condition, very far away from the center but beautiful room and very clean.
Stayed 1 night in Sep 2019
Response from Palazzo Marzoli Resort in Positano on Sep 26, 2019
Dear Guest, Thank you very much for stay with us at Charming "Palazzo Marzoli Resort in Positano". We would like to know what was not good for you about our staff???? Our staff is welcoming and very friendly with everyone for this reason we don't understand why you say this. Also we inform you that we are far from the beach almost 10/15 min. and we also offer in certain times a free shuttle service a beautiful Open MiniVan for the main beach of Positano. Thank you and Yours Sincerely. Palazzo Marzoli charme Resort, Positano

10/10 Excellent

Verified traveler

Stayed 5 nights in Aug 2019
Response from Palazzo Marzoli charme Resort, Positano on Sep 8, 2019
Dear Mr. Thank you very much for stay with us. Palazzo Marzoli charme Resort, Positano

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Positano
Great location - very easy to reach other parts of the city by foot. The hotel also has a shuttle service that runs throughout the day (down to the beach) for people who prefer to be driven. Breakfast is complimentary (there are options listed at the bottom as “extras” for an additional price) however WiFi is not - I believe this was €10 per day. There is also an option for parking which was an additional €65. Be sure to call in advance so their valet can ensure the hotel’s shuttle vehicle isn’t blocking the entrance to the parking garage - they will also help stop traffic so you can pull in properly which was very, very helpful! Great hotel overall - definitely recommend especially at this price.
Stayed 1 night in Aug 2019
Response from Palazzo Marzoli charme Resort, Positano on Aug 19, 2019
Dear Guest, Thank you very much for your wonderfull review. We wait you next time here in Positano with us, for welcoming you. Yours Sincerely. Palazzo Marzoli charme Resort, Positano

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property charged a tourists tax! Never heard of this before I have been to Positano many times and have never been charged this tax. Also they wanted to charge 20 euro for a ride to the restaurant we went to and the return price was 35 euro. These people tried to add extras on everything they could.
Stayed 2 nights in Jul 2019

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Poor customer service.
The welcome was very inviting and pleasant. The receptionist had such a great attitude and it seemed our trip was going to be a hassle free one. The Room was beautiful, Colors were amazing and the room was very clean. The shower was super small, but the hot water... was plentiful. So nice, coming from a few AirBnB's with 2.5 min of hot water. The view.... wow. Couldn't have asked for a more perfect view. The shuttle service was a little misleading and unclear. The driver said one thing, and the reception said another. Once we got back from our day trip at the beach, we were told to call the hotel and that the driver would come pick us up, no specific time. Once back at the hotel, the new receptionist, said it was a 25 euro charge. This is where the stay became super unpleasant. Once the fees were explained to us, they got a really rude attitude with us because we didn't agree with some of their charges. Though we had the coke, no price was given to us and then at check out was given a charge of 10 euro for a 8 oz coke. Such a rip off. Then they tacked on a fee of 25 euro for the shuttle bus, even though the evening we came back and explained the miscommunication to the receptions, she said it was fine just that once. Very poor customer service. I wouldn't recommend this hotel, and would be very worry of your stay if you do.
Stayed 2 nights in Jul 2019
Response from Palazzo Marzoli charme Resort, Positano on Jul 27, 2019
Dear Guests, We are really sorry about your review. We inform you that as we have clearly informed you at the check-in time the Shuttle Service is included only in certain times the ride outside the times are chargeable, the driver cannot say anything about this for every question you have to ask to the reception not to the driver. We are sorry that for 25 euro your stay was not good. Yours Sincerely. Palazzo Marzoli charme Resort, Positano

2/10 Terrible

Verified traveler

Stayed 3 nights in Jul 2019
Response from Palazzo Marzoli Resort on Jul 24, 2019
Your review is without anything, it will be good to write something regarding. Palazzo Marzoli Resort

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The rooms were quite spacious. There is a terrace overlooking positano town. Good quality rooms. There was no gym in the hotel despite it being advertised with a Gym. its quite far from the main town and the shuttle service to town is €20 one way! they have allocated free times for Shuttle but not enough. The receptionist doesnt speak proper english and most of them are not experienced so its hard to communicate. The breakfast is really horrible and only croissants with nutella (no eggs) and dont ever order juice or coffee as its really bad. They charge a lot for the Wifi per day and its expensive and based on each person - we had to fight to get ours for free. They over charge so please go through the final invoice carefully. They charged €180 for drop off to Naples which is ok but the car they used was really bad (you could have got a good mini van for same price). Try to avoid this hotel if possible.
Stayed 4 nights in Jul 2019
Response from Palazzo Marzoli charme Resort, Positano on Jul 22, 2019
Dear Guests, We clealry informed you at the check-in time that at this time the gym was not accesible for works. Shuttle Service is free in the time at the front desk, extra course are chargeable. We have a staff that speaking perfeclty english, spanish, portoghese and deutsch. That the wifi is extra is clealry written on every website also the one used from you for make the reservation. The Transportation to Naples it was with a large and comfortable MiniVan. Palazzo Marzoli charme Resort, Positano

6/10 Okay

Verified traveler

Stayed 1 night in Jul 2019
Response from Palazzo Marzoli Resort on Jul 17, 2019
Nothing write in this review

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big room with sea view. The staff were very friendly and were welcoming and made the stay a pleasure
Stayed 2 nights in Jun 2019
Response from Palazzo Marzoli charme Resort, Positano on Jun 29, 2019
Dear Guest, Thank you very much for stay with us and we hope to have you here with us very soon. Thank you and Yours Sincerely. Palazzo Marzoli charme Resort, Positano

8/10 Good

Sibyl, Tampa, FL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful with great views from high up the hillside from the Positano beach and marina. The room was spacious, clean and had a large balcony overlooking the hillside and sea.
Stayed 4 nights in Jun 2019
Response from Palazzo Marzoli charme Resort, Positano on Jun 17, 2019
Dear Guest, Thank you very much for stay with us. Palazzo Marzoli charme Resort, Positano

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite hotel! The views are incredible. The hotel itself is very clean and beautifully kept. The staff at the front desk was very friendly, especially Junior! We would definitely stay here again.
Stayed 3 nights in May 2019
Response from Palazzo Marzoli charme Resort, Positano on May 29, 2019
Dear Guest, Thank you very much for your review, it was a pleasure for us have oyu here as our guests and we wait you here with us next time. Thank you and Yours Sincerely. Palazzo Marzoli charme Resort, Positano

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Perfect location on the hills of Positano. Great view! Breakfast to your balcony! Parking was $35 per night but depends on size of car. Sounds high but it's parked safe under the spot you're staying. It is valet and they help you park so it's nice. Bring cash for this stay if possible. Bus picks up right next to the place and they even offer free rides to dinner spots. Young girl at desk was a sweetheart! Bellhop was nice and the owner was nice. Great stay.
Stayed 1 night in May 2019
Response from Palazzo Marzoli charme Resort, Positano on May 19, 2019
Dear Guest, thank you very much for stay with us it was a pleasure for us. We hope to have you here with us very soon. Yours Sincerely. Palazzo Marzoli charme Resort, Positano