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Reviews of Ravello Art Hotel Marmorata

4 out of 5
Ravello Art Hotel Marmorata
Via Bizantina, 3, Località Marmorata, Ravello, SA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 272 out of 400 reviews" "
Rating 8 - Good. 91 out of 400 reviews" "
Rating 6 - Okay. 20 out of 400 reviews" "
Rating 4 - Poor. 10 out of 400 reviews" "
Rating 2 - Terrible. 7 out of 400 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the water, this hotel is a hidden gem. Located close to Amalfi and other tourist towns. Shuttle to ferry makes it easy to get around.
Stayed 5 nights in Oct 2023

8/10 Good

Mike

The ocean front property is beautiful in stature from the outside and the staff at front desk are quite attentive. The rooms are small and average. There are limited amenities. My room faced a noisy courtyard. The outdoor pool and access to the Mediterranean is lovely. The complimentary Buffet breakfast is well done. The restaurant on the property is nice, but over priced and service staff could be friendlier. The hotel offers a complementary shuttle a few times a day to either Minori or a Amalfi ports. Otherwise, they’re charge to pick you up, even if it’s only a mile or so is very expensive. I’ve never been in a hotel, where I checked in as a solo traveler, and they had a twin bed with one pillow, and one towel for the bathroom. I found that very unusual, and not in line with a supposed the four-star hotel. While the location is pretty, there are a lot of amazing properties closer to town that you may want to consider to avoid the high cost of transportation. I suspect they may be more updated and may have more amenities as well. Hopefully, they will consider my comments in this review. The hotel certainly has potential if it would become a little bit more customer, focused, and attentive to the needs of travelers and the limited transportation in this area of the Amalfi coast. More attention needs to be given to your room, amenities and more regular shuttle services. They may want to consider additional programming to offer more entertainment.
Stayed 3 nights in Sep 2023
Response from manuela camera on Oct 2, 2023
Dear Mr Mikeyou have booked a single room with a 1m bed with internal view. and that's what you got. our site also has the availability of double rooms for single use but that's not what you booked. the images of the rooms are very clear so I don't understand what you write. We will definitely take into consideration your suggestion to organize more shuttles. Thank you

10/10 Excellent

Axel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very well maintained, exceptional staff and a gorgeous location.
Stayed 2 nights in Sep 2023
Response from manuela camera on Oct 2, 2023
Thak you for your nice review

4/10 Poor

Hae Yoon, ALPHARETTA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom had terrible smell from blocked drainage
Stayed 3 nights in Sep 2023
Response from manuela camera on Oct 2, 2023
we confirm that you had a problem with the bathroom upon your arrival, but we immediately solved the problem so I don't understand why you were so harsh with us, I'm surprised that this little incident didn't make you appreciate the beauty of our hotel, the location in overlooking the sea, the private access to the sea, the swimming pool with hydromassage, the convenient parking, the excellent restaurant and the wonderful bar

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, room, food and most of all the staff!
Stayed 6 nights in Sep 2023
Response from manuela camera on Oct 2, 2023
Thank you for your nice review

10/10 Excellent

Yuka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the buffet breakfast and dining at the restaurant. The hotel offers a free shuttle bus twice a day to/from Amalfi. Overall great service.
Stayed 3 nights in Sep 2023
Response from manuela camera on Oct 2, 2023
Thank you, we are happy that you enjoyed your stay

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023
Response from manuela camera on Oct 2, 2023
Thank You

10/10 Excellent

Hannah

Stayed 2 nights in Aug 2023
Response from manuela camera on Oct 2, 2023
Thank You

10/10 Excellent

Paul

Stayed 2 nights in Sep 2023
Response from manuela camera on Sep 19, 2023
Thank You

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, extremely clean and comfortable hotel. Rooms could use updating, but very well kept. Overall the staff and service was great with the exception of one person who was rude upon calling for a shuttle when we missed the scheduled one, she did attempt to rectify prior to completing the call. Ivan from the bar and Guiese from the front deck were especially wonderful. Overall would stay here again, but room updates would be appreciated
Stayed 4 nights in Aug 2023
Response from manuela camera on Sep 15, 2023
Thanks for the kind words, I apologize for my collaborator

10/10 Excellent

Manijeh, needham

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2023
Response from manuela camera on Sep 15, 2023
Thank you

10/10 Excellent

Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here three times. Recently the rooms were updated and they are beautiful. The location is great and the staff is fabulous.
Response from manuela camera on Sep 5, 2023
thank you for your nice review

4/10 Poor

Stefanie

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
While some staff were nice, several of them were unbelievably rude and just horrible. Our room was infested with bugs when we arrived because evidently a window was broken and wouldn’t close. We arrived late it was the first night of our honeymoon and when we called them they came and vacuumed and had a bunch of guys come to fix the window although it was super late at night and refused to move us to another room or compensate at all. They were incredibly rude and just expected us to be ok with the bugs. They totally ruined the first night of our honeymoon and they couldn’t have been more horrible about it
Stayed 2 nights in Sep 2023
Response from manuela camera on Sep 5, 2023
Thanks for your review. I would just like to add to your kind words, that the window was not broken but only open, and that having a staff ready to solve the problem even late at night I think is a source of pride. finally we did offer you to change room but you preferred to stay where you were stating that you would only change in the event of an upgrade (which was not available) clearly each of us is free to choose whether to spend the first wedding night complaining about having a couple of mosquitos in the room or enjoing the holiday

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. They provided transfers when I asked. At a reasonable cost. Awesome place for swimming if you want to have access to a beach that is not busy and not use a beach club in the city.
Stayed 3 nights in Aug 2023
Response from manuela camera on Sep 5, 2023
Thanks for the nice words

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic caring staff that go above and beyond. Location is ideal, highly recommend
Stayed 1 night in Aug 2023
Response from manuela camera on Aug 22, 2023
thank you for the nice review for the nice words

10/10 Excellent

Rahul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay!
We loved our stay at the hotel. It is an absolutely unique property. While not a new hotel, the decor, material, etc adds to the charm. Staff was fantastic. They saved us from being stuck in the rain by sending their hotel van into very rainy and not so nice driving conditions on short notice to get us. Restaurant and food was very good. Great for families, even with older kids like I have. Thanks so much to the entire staff. We will be back!!!
Stayed 3 nights in Aug 2023
Response from manuela camera on Aug 22, 2023
Thanks for the nice review and the beautiful words

10/10 Excellent

Michelle

Stayed 4 nights in Jul 2023
Response from manuela camera on Aug 22, 2023
THank you !

10/10 Excellent

Robynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Manuela Camera on Jul 25, 2023
thanks for the fanbatstic score

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service. Made us feel like family. There when you want but never hovering over us
Stayed 5 nights in Jul 2023
Response from manuela camera on Jul 23, 2023
thank you for your beautiful words

10/10 Excellent

Amanda

Traveled with family
The area is amazing, beautiful scenery and very close to the town of Minora. The rooms were okay. Clean, but underwhelming. But the service was excellent. The beach club staff were attentive, and the restaurant staff fabulous. Very friendly. The food was fantastic, my husband and I consider ourselves foodies, and thus did not disappoint. Overall it was a wonderful stay.
Stayed 4 nights in Jul 2023
Response from manuela camera on Jul 23, 2023
Thank you for your fantatsic review

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agree with other reviews. We stayed in the nearby apartments...while the walk along the busy road was a bit dicey it was in a great spot to access Minori which is a lovely small town and easy to pick up supplies. Waterfront/pool access was great given the beaches are pretty ordinary.
Stayed 4 nights in Jul 2023
Response from manuela camera on Jul 23, 2023
Thank you, I'm glad you enjoyed the quite of our location

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Direct sea access
Stayed 5 nights in Jul 2023
Response from manuela camera on Aug 22, 2023
Thank you for your fantastic score

8/10 Good

Pablo, Hialeh

Stayed 2 nights in Jul 2023
Response from manuela camera on Aug 22, 2023
Thank you

8/10 Good

Carole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is absolutely a beautiful location! Swimming was great!
Stayed 2 nights in Jun 2023
Response from Manuela Camera on Jul 7, 2023
Thank you for your fanatstic words

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from manuela camera on Jul 23, 2023
Thank you for your review

10/10 Excellent

Natalie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel in a wonderful location. You won't be disappointed.
Stayed 3 nights in Jun 2023
Response from manuela camera on Jul 7, 2023
Thank you for your review, we are happy you enjoy your stay

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is built on a cliff that is level with the ocean, you can swim in the pool or the ocean while enjoying incredible views! Ravello is a very hilly area but the hotels location makes it convenient to everything the Amalfi Coast has to offer. The rooms are clean and covered in Italian tile that lets you know you are in Italy. A delicious breakfast is included and the staff was so nice and helpful. Be sure to say hello to Ivan as he is a bartender extraordinaire!
Stayed 4 nights in Jun 2023
Response from Manuela Camera on Jul 7, 2023
thank you for the nice words and for the fantastic description you left of our hotel

8/10 Good

Kapil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property needs some updates … great overall
Stayed 4 nights in May 2023
Response from Manuela Camera on Jun 15, 2023
Thank you for your fantastic review

10/10 Excellent

Brad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
View and direct access to the sea for swimming and resting under an umbrella. View was outstanding. Staff and service were the best. Love this location and facility and would return without hesitation!
Stayed 2 nights in Jun 2023
Response from manuela camera on Jun 24, 2023
Thanks for your nice review. We look forward to seeing you for your next Holiday

8/10 Good

Jonathan, Simpsonville

Traveled with family
Liked: Cleanliness, staff & service
Amazing views! And able to jump in water! And on-site dinner and breakfast were really good…Very relaxing when not in the room. The room was very outdated… AC did not work, shower leaked all over bathroom floor, bed and pillows not comfortable (all shared with staff while onsite). Overall seems good value for price paid.
Stayed 1 night in May 2023
Response from manuela camera on Jun 2, 2023
Thank you for your review

10/10 Excellent

Natalie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous hotel on the water in Ravello, highly recommended! The rooms are spacious, clean and up to date- such a treat to look out to the scenery. We had dinner on-site which was outstanding (food and staff both excellent.) Courtesy shuttle available to go to/fro nearby cities is another plus. Lastly, coming from the US I wasn’t sure about booking tours (boat trip and Pompeii) so via email ahead of time, the staff arranged both to start from hotel. Such a relief- both experiences were perfect and hassle-free. Thank you, grazie!
Stayed 3 nights in May 2023
Response from manuela camera on Jun 2, 2023
Thank you for your fantastic review

10/10 Excellent

Vincenzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it. The location and accommodations were perfect for our itinerary.
Stayed 2 nights in May 2023
Response from manuela camera on May 13, 2023
Thank you for your review

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities
Professional service, fab up lous rooms, and great restaurant
Stayed 2 nights in Oct 2022
Response from manuela camera on Oct 20, 2022
Thank you for your review

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
By the second day everyone knew us by name. Always asking if there was something extra they could do for us. Premises was spotless. Excellent parking
Stayed 4 nights in Sep 2022
Response from Manuela Camera on Oct 6, 2022
Thank you for your fantastic review

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you probably know We never traveled to the art hotel as my wife is having chemo. I give these marks on the hotel as I have stayed here twice before and we look forward on going back one day
Stayed 5 nights in Sep 2022
Response from Manuela Camera on Sep 27, 2022
thanks for what you wrote, i hope your wife will be well soon

10/10 Excellent

Wendy

Stayed 1 night in Sep 2022
Response from manuela Camera on Sep 27, 2022
Thank You

10/10 Excellent

Marco

Stayed 2 nights in Sep 2022

10/10 Excellent

Sara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We couldn’t recommend this highly enough. They made the 18 month old baby so welcome and nothing was too much trouble. Service was just excellent and staff were so friendly and efficient.
Stayed 4 nights in Sep 2022
Response from Manuela Camera on Sep 23, 2022
Thank you for your wonderful words

10/10 Excellent

Janette

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful property. Stay within hotel not the outlying apartments.
Stayed 5 nights in Sep 2022
Response from manuela camera on Oct 20, 2022
Thank you for your fantatic review

10/10 Excellent

John W.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Was lovely and nice restaurant on site. Was quite far from actual town of Ravello so be prepared for very expensive taxi rides and many stairs.
Stayed 4 nights in Sep 2022
Response from manuela camera on Oct 20, 2022
Thank you

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Amazing view. Our AC did not work and there was little effort to correct that. Thank god we had a fan and as it was early Sept, not too hot. Carmine was rather dismissive about it. All else was lovely
Stayed 2 nights in Sep 2022
Response from manuela camera on Oct 20, 2022
Thank you for your fantastic word

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the BEST hotel. The staff were amazing and very helpful. The location and the amenities were awesome. We could not have picked a better hotel.
Stayed 6 nights in Sep 2022
Response from manuela camera on Oct 20, 2022
Thank you for your fanbatstic Words

10/10 Excellent

Jean-Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is uniquely located right by the Mediterranean sea with a perfect access to the sea.
Stayed 3 nights in Jul 2022
Response from manuela camera on Aug 17, 2022
Thank you for your fantastic review

10/10 Excellent

Aysylu

Traveled with family and small children
Liked: Cleanliness, staff & service
Just returned from a week stay at the property. We were impressed from beginning until the end. Wonderful property with direct access to the sea, which we felt was very rare and valuable in amalfi coast. Amazing friendly stuff and gorgeous views.Our 4 year old enjoyed the sea water beds, kayak and pool. Convenient to minori and amalfi location. Would love to come back one day!
Stayed 7 nights in Aug 2022
Response from manuela camera on Aug 13, 2022
Thank you for your fantastic review, it is very important for us

10/10 Excellent

SAVERIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from manuela camera on Aug 24, 2022
Grazie per il fantastico punteggio

10/10 Excellent

Nicholas

Stayed 7 nights in Jul 2022

10/10 Excellent

Idalberto

Stayed 2 nights in Jul 2022

10/10 Excellent

Ben

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It is very center it is very close to all of the shops and restaurants prime location
Stayed 2 nights in Jul 2022
Response from manuela camera on Jul 25, 2022
Thank you for your review, I'm glad you appreciated our location, our hotel is not in the caos of towns, but central to all the most beautiful locations on the coast

10/10 Excellent

Julio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, location the staff us super caring. Kids are super welcomed . Awesome beach and pool.
Stayed 4 nights in Jul 2022
Response from manuela camera on Jul 25, 2022
Thanks for the nice words, I'm glad your whole family felt welcome

10/10 Excellent

Gladys, Weston

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and view excellent
Stayed 2 nights in Jul 2022
Response from manuela camera on Jul 25, 2022
Thank you for your nice word