Ratings based on 828 Verified Reviews

4.0 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Hotel and Pool in sad shape

Posted Jun 19, 2018
Everything about this hotel was worn and uncared for. In the stairways, carpeting was missing and the stairways were used for storage, not just as a stairway. The breakfast was fine and the breakfast staff very good.
5 out of 5
by A verified traveler from Colorado Springs

Posted Jun 17, 2018
Love this hotel was a great place to stay and the price was even better.
Comment from Hotel Management
Jun 19, 2018 by pammy, Hotel Management
I'm glad you had a great stay. Hope you come back
5 out of 5
Recommended
for Everyone
by A verified traveler from 87124

Very good hotel for families, clean, comfort.

Posted May 30, 2018
I really enjoy the space on a clean comfortable room, the breakfast it is plenty and has healthy things, tha pool and the hot tub it is nice. But the water salty.
Comment from Hotel Management
Jun 19, 2018 by pammy, Hotel Management
I'm glad you enjoyed your stay. Hope to see you again
3 out of 5
by A verified traveler from Dallas

Posted May 22, 2018
Nice accommodation for the price. Did not use the breakfast. Room was clean, very roomy, good ac and a ceiling fan (big plus for my wife). The king suite also has a bar/sink area and a separate seating area. The bed was very comfortable. The WiFi did not work well. Would not connect or was very slow when it did.
Comment from Hotel Management
May 22, 2018 by pammy, Hotel Management
Thank you for staying with us. We will have are Wifi company come out and check it out
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2018
It was disappointing that the pool was still closed but it wasn’t the hotels fault as the city was taking its time.
Comment from Hotel Management
May 17, 2018 by Pammy, Hotel Management
I hope you come back to see us. Hopefully the pool will be open Pamela Joyce
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 9, 2018
Very quiet and clean. A little off the beaten path but well worth it! Will stay again.
Comment from Hotel Management
Apr 11, 2018 by Donn, Assistant Manager, Hotel Management
Thank you for taking the time to tell us about your stay. We are happy that your stay with us was pleasant and we hope that we will see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice room

Posted Apr 7, 2018
It’s was a very nice an clean room, breakfast was good, friendly staff.
Comment from Hotel Management
Apr 11, 2018 by Donn, Assistant Manager, Hotel Management
Thank you for telling us about your stay at our hotel. We are happy that you had a pleasant stay with us and we hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2018
Quick stopover on our way to San Antonio. Hotel is a bit off I27. It looked like they may be in the process of rehabing some of the hotel, but that didn't bother us at all. Nice breakfast. Didn't deal much with staff but they were fine. Room was nice, bed comfortable.
Comment from Hotel Management
May 17, 2018 by Pammy, Hotel Management
I'm glad you had a great stay. Hope to see you again
1 out of 5
by A verified traveler from colorado springs, co

This place is a dump!

Posted Mar 31, 2018
The health department had to close down there swimming area because they are so gross. Graffiti on the corridor walls, very nasty
Comment from Hotel Management
Apr 11, 2018 by Donn, Assistant Manager, Hotel Management
Thank you for taking the time to tell us about your stay. I'm sorry that you feel that our place is less than satisfactory. The City has shut our pool down due to cosmetic reasons, meaning we need updated signs to meet City codes. I'm not sure what graffiti you are referring to as I have not seen any but I apologize that your stay with us was unpleasant.
3 out of 5
Recommended
for Everyone
by A verified traveler from TEXAS

NO HOT WATER!

Posted Mar 24, 2018
Great location if your going to Palo duro canyon. Breakfast was better than expected! Very friendly staff and have on site washer/dryer. Pool was not available but that was to be expected based on previous reviews. Only negative thing really was after a long day out with the kids we come back to a shower that wouldn't get hot (or even warm). overall great deal in Amarillo.
Comment from Hotel Management
May 17, 2018 by Pammy, Hotel Management
So Sorry for no hot water. The city had close the pool for manor maintenance. I hope you come back to visit us. Thank You Pamela