Ratings based on 895 Verified Reviews

3.6 out of 5
69% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from texas

Bad Facilities

Posted Jan 17, 2018
Pros: Parking
Cons: Check facilities
Location: Road is under construction
I staued at Days Inn Amarillo, Texas 1. Bad Wifi connection 2. Toilet flush is bad 3. Shower knob bad condition 4. Toilet no exhaust fan
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Worth, TX

Affordable and nice hotel

Posted Jan 7, 2018
It's a nice hotel stop when travelling in and out of Texas. Room and food is good. And it's pet friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2018
I paid when I got there in cash but they also charged my credit card that was on file when I reserved the room online.
Comment from Hotel Management
Jan 15, 2018 by MM, Hotel Management
Dear Valued Guest- Thank you for your stay and for posting your feedback which use to coach our staff. Please be assured it will not happen again. Sincerely
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 2, 2018
Pros: Comfortable
The comfort of this hotel is exceptional and the staff extremely helpful to everyone. I highly recommend this hotel to anyone.
Comment from Hotel Management
Jan 4, 2018 by MM, Hotel Management
Dear Barbara- Thank you for your stay and for posting your feedback about our Days Inn downtown by Wyndham in Amarillo Texas which we greatly appreciate. We look forward to your next stay. Sincerely,
2 out of 5
by A verified traveler

Posted Jan 2, 2018
Pros: The price was fairly cheap and they allow pets.
Cons: All of the things that were broken.
Our room was not great. The window had a broken seal and had been duct taped but not very well. It sounded like air was coming through the whole night. The TV didn't work/turn on. The overall shape of the room was pretty run down. And there was just a thin blanket on the bed with no additional blankets anywhere. We were freezing the whole night.
Comment from Hotel Management
Jan 15, 2018 by mm, Hotel Management
Dear Valued Guest- Thank you for your stay and for your feedback. I am quite surprised and please accept my sincere apologies about the inconvenience. I am sharing your feedback with team members and will fix issues in this room.
1 out of 5
by A verified traveler from dallas, Tx

Bad internet connection

Posted Jan 1, 2018
Hotel is ok. However the internet connection keeps dropping. After called the hotel staffs multiple times, they told us they could not fix the problem. Never had similar experiences.
Comment from Hotel Management
Jan 4, 2018 by MM, Hotel Management
Dear Nate- Thank you for your stay and for posting your feedback. Please accept my sincere apologies again as we were full the entire week there were a couple issues which we already fixed and please be assured you will notice that next visit. Again, I apologize for any inconvenience. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler

Valued appropriately

Posted Dec 29, 2017
Located close to the freeway. Late check-in available which was a plus. Room decent sized but outdated.
Comment from Hotel Management
Dec 31, 2017 by MM, Hotel Management
Dear Margie- Thank you for your stay and for posting your feedback. We greatly appreciate it and hope you will continue to stay with us to witness our continued efforts in keeping our hotel updated. Sincerely,
1 out of 5
by A verified traveler from amarillo

Posted Dec 29, 2017
Horrible, they have pristitues and drug dealers staying at that hotel. I had my son with me and the front desk lady asked me if I had two black males in my room , obviously they got me confused. I told her she was making a mistake for her to call housekeeping and check the room they had complaint about it and she refused. She was acting like a maniac when I told her her question was inappropriate, Toke this to corporate and management they still done nothing about it. Amarillo APD needs to crack down this place nothing but drug dealers and pristitutes.
Comment from Hotel Management
Jan 4, 2018 by JJ, Hotel Management
Dear Valued Guest- Thank you for your stay but please be advised we are proactive about our guests staying beyond the normal checkout times and am sure you noticed our service. Sincerely,
4 out of 5
Recommended
for Everyone
by A verified traveler from Porter, TX

good for a quick stay

Posted Dec 29, 2017
Staff very friendly. Room was ok for the age of hotel. Railroad tracks close by and several good resturants close to hotel.
Comment from Hotel Management
Dec 31, 2017 by MM, Hotel Management
Dear Sherri- Thank you for your stay and for posting your feedback which we greatly appreciate. Glad you noticed many good restaurants nearby and thank you for your compliments on staff. Sincerely,
3 out of 5
by A verified traveler from Arkansas

Pretty old hotel...

Posted Dec 29, 2017
The location and hotel staffs were really nice but the hotel itself was pretty old. They need to renovate the hotel soon.
Comment from Hotel Management
Dec 31, 2017 by MM, Hotel Management
Thank you TBF for your stay and for posting your feedback which we greatly appreciate and look forward for your next stay. Sincerely,