The elevators in the section I was staying in did not work.
The door going into the room was dirty the room was dirty.
The door had such a bad draft it was cold and the wind was howling through it.
The beds were wrinkled and the pillows are horrible
Comment from Hotel Management
Dec 15, 2016 by Brandy Y, Hotel Management
Thank you for your comments. I apologize we did not meet your expectations. I have used your comments to review with our staff the importance of taking care of our guests. Again, Thank you for your comments and hope to see you again in the future.