Lobby

Reviews of Econo Lodge Amarillo East

2 out of 5
Econo Lodge Amarillo East
2401 E Interstate 40, Amarillo, TX

Reviews

7.8

Good

Rating 10 - Excellent. 223 out of 659 reviews" "
Rating 8 - Good. 231 out of 659 reviews" "
Rating 6 - Okay. 107 out of 659 reviews" "
Rating 4 - Poor. 61 out of 659 reviews" "
Rating 2 - Terrible. 37 out of 659 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Misti

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no elevator and the buliding needs some updates. Outside of that everything else was great!
Stayed 2 nights in Mar 2024

10/10 Excellent

John

Stayed 4 nights in Mar 2024

8/10 Good

David

Staff was extremely helpful. Very convenient location when traveling through Amarillo. Expedia was easy to use and very good.
Stayed 1 night in Mar 2024

8/10 Good

Mariza

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

6/10 Okay

Wendy

Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Breakfast not worth it but for coffee. Shower could use a good scrub. Beds were clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Danny R

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often and have been overall pleased with each stay. Very convenient place to stay
Stayed 1 night in Jan 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Keri, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Gabriel

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Blood on the carpet in the room
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again!
Quickest check in EVER. Very clean and comfortable. Was very surprised how this place was
Stayed 1 night in Dec 2023

8/10 Good

Michael

Disliked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

J A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to highway and Cracker Barrel
Stayed 1 night in Dec 2023

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dormesia

Stayed 1 night in Dec 2023

6/10 Okay

Somchai

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Yuki

Stayed 2 nights in Nov 2023

8/10 Good

Leland

Liked: Cleanliness, staff & service, property conditions & facilities
Could use better breakfast options
Stayed 1 night in Nov 2023

2/10 Terrible

Becky

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Horrible Stay in Amarillo
The room was horrific with such a horrible smell. Receptionist/front desk people don’t try and tell me the room doesn’t smell horrible. When you walk in a room and can’t breathe, there’s something WRONG. Front desk moved us to another room, which was just as bad. Horrible place, please don’t reserve a room!
Stayed 1 night in Oct 2023

8/10 Good

Barbara

Stayed 1 night in Jul 2023

6/10 Okay

Kirk

Liked: Cleanliness, room comfort
Needs updating and a few repairs. Overall, was clean.
Stayed 1 night in Sep 2023

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

lorena

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Ms. Preciado on Aug 22, 2023
Dear Valued Guest,We like would like to thank you for choosing to stay with us, we hope we can continue to meet your requirements at our propert and look forward to seeing you again.Thank You,EconoLodge

2/10 Terrible

Makooshla

Stayed 1 night in Aug 2023

10/10 Excellent

Michael G

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, comfortable hotel. The staff was very friendly as well. Definitely exceeded expectations!
Stayed 1 night in Jul 2023
Response from Destiny on Aug 22, 2023
Dear Michael,Thank you for giving our property the pleasure of meeting your accommodations at our Hotel (EconoLodge), we would enjoy to see you back again.Thank You,GM

10/10 Excellent

Marti

Stayed 1 night in Jul 2023

2/10 Terrible

RAFAEL

Stayed 1 night in Jun 2023

10/10 Excellent

Dean S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amarillo Hotel
Very friendly clerk. Helpful. Only think on GPS it takes you to the EconoLodge which is the same. Weird, why not change outside name.
Stayed 1 night in Jul 2023
Response from Destiny on Aug 22, 2023
Dear Dean,I would like to thank you for staying at our property and hope we can continue to meet your expectations, we also apologize for the confusion with the rebranding of the Hotel.Thank you,GM

2/10 Terrible

William

Liked: Staff & service
Name on property was ECONOLODGE AND NOT SLEEP INN!!!!!! Went around and around hwy I-40 NOT A GOOD EXPERIENCE AT ALL EXPEDIA SHOULD HAVE NOTIFIED ME OF THIS NAME CHANGE!!!!! I would like compensation since I am staying at many SLEEP INN on my road trip
Stayed 1 night in Jul 2023
Response from D on Aug 22, 2023
Dear William, I do apologize on behalf of the Hotel (EconoLodge) that the rebranding of the hotel has brought some confusion to you, I do hope you still had a pleasant stay with us.Thank you,GM

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Older, but clean, quiet, safe feeling and right next to Cracker Barrel. But they have an Econolodge sign our front. They ought to at least tape a Sleep inn sign to the door if they are still booked as that.
Stayed 1 night in Jul 2023

10/10 Excellent

felez

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in May 2023

8/10 Good

Claudia

Good for a nights rest
Stayed 1 night in May 2023

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just needed a place to rest for a few hours before getting back on the road. Person at service desk was very kind, helpful and quick - much appreciated considering I was checking in at almost 2 a.m.
Stayed 1 night in Apr 2023

8/10 Good

Lyle

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Derek

Stayed 1 night in Apr 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just passing through
Quick and easy check in. Nice room with ok bed. Room and bathroom were pretty clean. Breakfast was ok, not a stand out.
Stayed 1 night in Mar 2023

8/10 Good

Leena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Decent room to spend a night and easy parking.
Stayed 1 night in Mar 2023

2/10 Terrible

Alan

Stayed 1 night in Mar 2023

4/10 Poor

Victoria

Stayed 1 night in Mar 2023

4/10 Poor

Ana

Disliked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Tom

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very friendly and helpful. Beds were comfortable, the facility was worn out or just outdated. Breakfast consisted of a couple of rotten apples, a stale bagel and outdated cream cheese. Cereal but no milk and instant oatmeal, as long as all you wanted was cinnamon
Stayed 1 night in Dec 2022
Response from Dest on Feb 22, 2023
Dear Tom,On behalf of Sleep Inn Airport I would like to apologize for not meeting your expectations, this concern has been sought through and fixed. We do hope you continue to stay with us.Thank youMs. PreciadoFront Desk Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, no complaints!
Stayed 1 night in Dec 2022

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Dana

Liked: Cleanliness, staff & service, room comfort
A little shabby, but an ok place to stay. Very noisy being next to highway.
Stayed 1 night in Oct 2022

6/10 Okay

Nicole

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
NOT PET FRIENDLY BEWARE
Honestly, everything was fine at the hotel. It was clean, it was comfortable, however, SLEEP INN is known for being pet friendly. I pick SLEEP INN so I can bring my small service dog. And even though he was ESA certified, they would not allow him to stay in the room with me, so I had to leave my service dog in my vehicle overnight in the parking lot. Causing me to have to go out to the parking lot every hour on the hour to check on my dog. Pet friendly SLEEP INN is not this particular franchise and should not be part of the SLEEP INN family. Furthermore, if I was inclined I could easily sue this business because they are required by law to allow an ESA animal with its owner and a hotel room, I do not even have to present my certificate by law . Someday they’re going to be tested for this by someone who knows better and it’s gonna cost a lot of money.
Stayed 1 night in Oct 2022

2/10 Terrible

gabriela

Business traveler, Traveled with partner
Disliked: Staff & service, amenities
Employee in the Night Shift older Mexican lady had a male friend in lobby . They assumed I was staying alone since I checked in myself . The lady comes to me and tells me the male friend was waiting on me for hours . It was odd I go to the front with my husband then the lady runs to tell the him something they looked nervous then said never mind . After they saw I wasn’t alone . That seemed to me like I was getting set up for human trafficking. Scary experience
Stayed 2 nights in Oct 2022

8/10 Good

Ashley

Stayed 1 night in Sep 2022

10/10 Excellent

Nena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to accommodate me.
Stayed 1 night in Sep 2022