Ratings based on 436 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
for Everyoneby A verified traveler from corpus christi tx
Half way to ColoradoPosted Dec 17, 2017
Great big comfortable room to stretch out in , kitchen area was useful. Our go to hotel when in Amarillo tx.
by A verified traveler from NM
Great hotel, comfortable room, terrible servicePosted Nov 27, 2017
We had a room on the first floor. We had a family above us that sounded as they were having jump rope contests and as if furniture was getting thrown across the room all day and night. We called several times hoping Hotel staff would ask them to quiet down. Then practically begging the front desk to move us or them and nothing was ever done about it. I had a sick child in the room even went to the Emergency room and we did not find comfort while trying to rest.v We were woken several times too loud obnoxious sounds. Staff wasn't friendly from check in to morning breakfast staff. Great rooms, nice pool, terrible service. Wouldn't stay here again.
for Everyoneby A verified traveler from Dallas
Spacious, comfortablePosted Nov 27, 2017
Stayed overnight to break up drive. Great amenities, kitchen, separate living space and comfortable beds. Provided hot breakfast, fresh fruit and coffee in the morning. Got a good night sleep!
for Everyoneby A verified traveler from texas
Lots of room to spread outPosted Nov 2, 2017
Pros: Location, room space, and breakfast
Chose this location as my Mom had emergent surgery and we needed to be close to BSA hospital. We would need to be here for several days, so the extra room and kitchen facilities really helped. The rooms are well appointed and the black out curtains work great. Its close to the interstate, so a little noisy, bit that location offers many choices for restaurants, some within walking distance. The breakfast offerings here are the best I have ever encountered.
Comment from Hotel Management
Nov 11, 2017 by Becky Salian, Hotel Management
Hello Connie, We truly appreciate your lovely comments. We are glad to know you love our Hot buffet breakfast and spacious room setting. All our rooms are equipped with full kitchenettes. We hope to welcome your family soon again. Thank you for staying with us.
for Everyoneby A verified traveler from long neach californja
Nice hotelPosted Sep 20, 2017
Clean and welcoming hotel. Wonderful staff and baby friendly. Breakfast was served in the sitting area. There's a gym and a poolthat are both clean and well kept. I definitely recommend this place to others who are looking for a hotel that's not that Marriott or the Hilton. //////////////////////////////:////::///////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////..////////
by A verified traveler
Posted Sep 12, 2017 on Hotels
Rude customer service by managerPosted Sep 11, 2017 on Hotels
When checking in the manager tired to deny me the room I had reserves a week and a half, because she thought I was having a birthday party I had no idea what she was talking about and she was very rude about it! I was trying to clearify and she kept cutting me off, and I had to get kinda of rude back with her so I could make myself clear, and after that she changed her attitude! Other then that I had no problem with the stay or hotel for the rest of my stay
Great hotel in AmarilloPosted Sep 11, 2017 on Hotels
Excellent hotel. Very spacious rooms, clean, quiet. Also friendly service. The breakfast buffet was very good. They also have free snacks on weeknights. The location was great - in a quiet area close to the freeway. We will definitely stay here again.
Posted Sep 8, 2017 on Hotels
Excellent! All the way around!!
Posted Sep 1, 2017 on Hotels