Exterior

Reviews of Mata Rocks Resort

3 out of 5
Mata Rocks Resort
45 Coconut Drive, San Pedro

Reviews

8.6

Excellent

Rating 10 - Excellent. 260 out of 513 reviews" "
Rating 8 - Good. 165 out of 513 reviews" "
Rating 6 - Okay. 54 out of 513 reviews" "
Rating 4 - Poor. 21 out of 513 reviews" "
Rating 2 - Terrible. 13 out of 513 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice resort, rooms were really nice little kitchenette was handy to cook up some of the fish we got fishing. Nice little bar/restaurant. I really think we made the right choice on where to stay. Easy cart ride into town and right next to the big fancy resort which has one of the best beaches for swimming. Nothing negative to say about the resort I'd stay here again no question.
Stayed 6 nights in Apr 2024

10/10 Excellent

Darcy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to move from another property and there is no comparison of how the staff work. We had a very warm greeting with excellent service. Nice clean room, with very good air conditioning. Staff are very attentive. A really good experience.
Stayed 1 night in Apr 2024

2/10 Terrible

Aggie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No Wi-fi in the rooms, very limited dinning options. Almost nothing available for breakfast. Pizza from microwave.
Stayed 3 nights in Apr 2024
Response from Management on Apr 8, 2024
Thank you for taking the time to share your feedback with us. We apologize that your experience did not meet your expectations.Regarding the Wi-Fi, we understand the importance of staying connected, and we are actively working to extend our Wi-Fi coverage to all rooms for the convenience of our guests.We regret to hear that you found our dining options limited. We continuously strive to improve and diversify our menu offerings, and your input will certainly be considered in this process.Our breakfast selection is an area we are currently reviewing to enhance the choices available to our guests. Your feedback is valuable as we make improvements to better serve you.We appreciate your candid review, and we hope to have the opportunity to welcome you back in the future, where we aim to provide a more enjoyable stay.

8/10 Good

Noore

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very beautiful location on the beach. Easy walk to bakery, bars and restaurants
Stayed 4 nights in Mar 2024
Response from Management on Apr 8, 2024
Thank you for sharing your wonderful feedback with us! We are delighted to hear that you had an enjoyable stay and that our staff made a positive impression on you. Providing exceptional service is always our top priority, and we are thrilled that our team members could contribute to your experience.We are pleased that you found our beachfront location beautiful and convenient. It's wonderful to know that you were able to explore the nearby bakery, bars, and restaurants with ease. We are fortunate to be situated in such a vibrant and accessible area.Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another memorable stay by the beach.

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved Mata Rocks. My friend and I are two young women, and we felt completely safe and very welcome throughout our stay. The hotel is very accessible to San Pedro via golf cart. Would suggest renting a cart directly from the hotel instead of getting one in the city center, where the prices are marked up. The staff were so lovely to us, and we would recommend this resort to anyone traveling to San Pedro!
Stayed 3 nights in Jan 2024
Response from Management on Apr 8, 2024
Thank you for choosing Mata Rocks for your stay in San Pedro! We are thrilled to hear that you and your friend loved your time with us.Ensuring the safety and comfort of our guests, especially young women travelers, is of utmost importance to us. We are delighted that you felt completely safe and welcomed throughout your stay.We're glad to know that you found our location convenient for exploring San Pedro via golf cart. Your tip about renting a cart directly from the hotel is much appreciated, and we're pleased that it helped enhance your experience. We always strive to provide the best value for our guests.It warms our hearts to hear that our staff left a lovely impression on you. We will make sure to share your kind words with them.Thank you for recommending Mata Rocks to fellow travelers. We look forward to welcoming you back for another wonderful stay whenever your adventures bring you back to San Pedro!

10/10 Excellent

Ebony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
host bartender and management was excellent very informative on the area and all excursions The cook made everything fresh to order and all was delicious thanks so much for making our stay an unforgettable one we will be back soon
Stayed 4 nights in Mar 2024
Response from Management on Apr 8, 2024
Thank you for taking the time to share your experience with us! We are thrilled to hear that our bartender, and management team provided you with excellent service and helpful information about the area and excursions.We are delighted that you enjoyed the freshly made-to-order meals prepared by our cook. It's always a pleasure to hear that our guests found the food delicious.Your kind words mean the world to us, and we are so pleased to have made your stay an unforgettable one. We can't wait to welcome you back soon for another fantastic stay!

10/10 Excellent

Travis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mata Rocks is a quaint little resort where the staff attended to all our needs. The food was great and the service was even better. We were looking for an affordable place to enjoy the island and this one fit the bill perfectly. It’s a nice visit back to a time before big resorts towered over the landscape.
Stayed 1 night in Mar 2024
Response from Management on Apr 8, 2024
Thank you for choosing Mata Rocks for your island getaway, and for sharing your experience with us! We are thrilled to hear that you found our resort to be quaint and that our staff attended to all your needs.We're delighted that you enjoyed the great food and excellent service during your stay. Providing a comfortable and affordable place for our guests to enjoy the island is what we aim for, and we're glad we fit the bill perfectly for you.It warms our hearts to know that you appreciated the charm of our resort, offering a visit back to a time before big resorts dominated the landscape. Preserving that intimate and nostalgic feel is important to us.Thank you again for your kind words. We hope to welcome you back for another relaxing and enjoyable stay at Mata Rocks.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller resort so the Staff gets to know you and made the stay very personable. Cute oceanfront room setup. Ocean in this area is all walled. Swimming mainly with snorkel outings at the resorts on the east side of the island.
Stayed 6 nights in Mar 2024
Response from Management on Apr 8, 2024
Thank you for choosing to stay with us at Mata Rocks and for sharing your experience! We are delighted to hear that you enjoyed the personal touch of our resort, where our staff could get to know you during your stay.We're glad you found our room setup cute and comfortable. While the ocean in our area is walled, we're happy to hear that you were able to enjoy swimming mainly with snorkel outings, especially at the resorts on the east side of the island. Exploring the underwater beauty is truly a memorable experience.Your feedback is greatly appreciated, and we hope that your time with us brought you moments of relaxation and adventure. Should your travels bring you back to the island, we would love to welcome you for another enjoyable stay.

8/10 Good

Benjamin

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the location of this property. Nice beach front with loungers and straw umbrella huts to get out of the sun. The pool was nice. The restaurant and bar tenders were very good. The service was excellent. The room was good. Great ocean view and balcony deck. The bathroom sink had a little rust stain around drain. The AC unit was good as well, however, it did leak water for the first 20 minutes it turned on. We put a towel there until the room cooled down than it would stop. Overall, good stay. I would stay again
Stayed 5 nights in Feb 2024
Response from Management on Apr 8, 2024
Thank you for choosing to stay at Mata Rocks Resort and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the location of our property, with its beautiful beachfront, loungers, and umbrella huts for shade.It's great to know that you found the pool nice and that you had a positive experience with our restaurant and bar staff. Providing excellent service is a top priority for us, so we are thrilled that it reflected in your stay.We appreciate your feedback regarding the room. We apologize for the rust stain around the bathroom sink drain and the issue with the AC unit leaking water initially. Your comments will be shared with our housekeeping and maintenance teams to ensure improvements are made.We are pleased to hear that overall you had a good stay and that you would consider staying with us again. We would love to welcome you back for another enjoyable experience, hopefully with improvements made based on your feedback.

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent.
Stayed 2 nights in Mar 2024
Response from Management on Apr 8, 2024
Thank you for your review! We are thrilled to hear that you found our staff excellent during your stay. Providing exceptional service is a top priority for us, and we're delighted that our team left a positive impression on you.We hope to have the pleasure of welcoming you back to our hotel for another excellent stay in the future.

8/10 Good

Marcy, Lake Stevens

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The staff especially Ivers was phenomenal!!! He always took care of us and made us feel we were a priority. And always with a smile. Two complaints were not being told we were next to pickle ball (which started earlier than we wanted to hear). And having hair on the walls in my shower.
Stayed 4 nights in Feb 2024
Response from Management on Apr 8, 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that Ivar provided you with phenomenal service and made you feel like a priority throughout your stay. We will be sure to pass along your kind words to him.We apologize for the oversight regarding the noise from the nearby pickleball court and for the cleanliness issue in your shower. Your comments will be shared with our team to ensure improvements are made and that future guests do not experience similar inconveniences.Your feedback is valuable to us as we continuously strive to provide the best experience for our guests. We hope that despite these issues, you were able to enjoy your time with us.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future.

10/10 Excellent

Kimmel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful, friendly and approachable. Prices were great and information and recommendations were great. Some of the issues had to do with the age of the building and it is in need of some upgrades to the WiFi and plumbing. Would have liked to have had blackout drapes and perhaps a mini fridge as well as bottled water left for us. Maid forgot to check things like Kleenex etc but we made do. Really like the place over all and will probably stay there again.
Stayed 4 nights in Feb 2024
Response from Management on Apr 8, 2024
Thank you for sharing your experience with us. We are thrilled to hear that our staff were helpful, friendly, and approachable during your stay. Providing excellent service and valuable recommendations is something we take great pride in.We appreciate your feedback regarding the age of the building and the need for upgrades to the WiFi and plumbing. Rest assured, we are continuously working to improve our facilities to enhance the guest experience.Your suggestions for blackout drapes, a mini-fridge, and complimentary bottled water are duly noted. We understand the importance of these amenities for a comfortable stay, and we will consider these for future enhancements.We apologize for the oversight with the maid service not checking items like Kleenex. Your comments will be shared with our housekeeping team to ensure such oversights are avoided in the future.We are delighted to hear that you really liked the place overall and are considering staying with us again. We would love to welcome you back and hope to provide an even better experience for your next visit.

8/10 Good

don, Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful
Stayed 5 nights in Feb 2024
Response from Management on Apr 8, 2024
Thank you for sharing your review with us. We are delighted to hear that you found our staff to be friendly and helpful during your stay. Providing exceptional service is always our goal, and we are glad that our team made a positive impression on you.We hope you had a comfortable and enjoyable stay with us, and we look forward to welcoming you back for another visit in the future.

10/10 Excellent

Jerica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy and cute, perfect for a few nights if you don’t want to be directly in downtown but still be able to have easy access to town if you want. What really sets Mata Rocks apart though is its amazing staff! Everyone was so kind and gave us recommendations for places to go and things to do and every single rec was incredible. Everyone was also so friendly and fun to talk to. Thank you to Ivar, Javi, Anita, Dorell, Dominique and the rest of the Mata Rocks staff for making our first time in Belize so wonderful! We will definitely be staying here again the next time we come to Ambergris Caye. Thanks again :-)
Stayed 3 nights in Feb 2024
Response from Management on Apr 8, 2024
Thank you for choosing to stay at Mata Rocks and for sharing your wonderful review with us! We are thrilled to hear that you found our hotel cozy and cute, offering a perfect balance of being away from downtown yet still accessible.It warms our hearts to know that our staff made a lasting impression on your stay. We are delighted that our team provided you with exceptional service, giving you great recommendations for places to visit and activities to enjoy. We will be sure to pass along your kind words to them.We are so glad to have been a part of making your first time in Belize a wonderful experience. Knowing that you plan to stay with us again on your next visit to Ambergris Caye is the best compliment we could receive.Thank you once again for your kind words. We look forward to welcoming you back for another memorable stay at Mata Rocks!

10/10 Excellent

Steven Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mata Rocks is not a mega sized resort and therefore much more personal and friendly. Everyone there was great and extremely helpful. We will definitely stay there on our next trip to Belize. It is largely because of our stay at Mata Rocks that there will be a next trip to Belize.
Stayed 8 nights in Jan 2024
Response from Management on Feb 8, 2024
Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at Mata Rocks and that our personal and friendly atmosphere made a positive impression on you. Providing exceptional service and creating a welcoming environment for our guests is always our top priority.We're delighted to know that our team members were great and extremely helpful throughout your stay. It's truly rewarding to hear that your experience with us has contributed to your decision to return to Belize in the future.We can't wait to welcome you back on your next trip! If there's anything specific you'd like to experience or if there are any special requests you have for your next visit, please don't hesitate to let us know. Thank you for choosing Mata Rocks, and we look forward to seeing you again soon! Safe travels!

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mata Rocks is a very special place. Maybe “Boutique Hotels” are all so personal and familiar. I found this aspect charming. They could perhaps be a little less tight with what, in my opinion, should be expectations of provisions of basic creature comforts, but I understand budgets of a small place could be to blame. We loved it there. Would definitely recommend
Stayed 7 nights in Jan 2024
Response from Management on Feb 8, 2024
Thank you for sharing your feedback with us! We're thrilled to hear that you found Mata Rocks to be a very special place and that you appreciated the personal and familiar atmosphere that boutique hotels like ours strive to offer. Creating a welcoming and intimate environment for our guests is always our goal, and we're glad to hear that you found this aspect charming.We appreciate your understanding regarding the limitations of smaller establishments when it comes to providing certain creature comforts. While we strive to meet all expectations, we also have to consider budget constraints. Your feedback is valuable to us, and we will certainly take it into consideration as we continue to improve our offerings.We're delighted to hear that you loved your time with us and that you would recommend Mata Rocks to others. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Safe travels!

2/10 Terrible

Jennifer

Stayed 3 nights in Jan 2024
Response from Management on Jan 18, 2024
We are terribly sorry for you experience. If you could email us and let us know what went wrong we'd love to try to make it up to!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Like living with family but on a beach in Belize, with pickleball. Loved it. Will return.
Stayed 4 nights in Jan 2024
Response from Management on Jan 18, 2024
Thanks for the review. We can't wait to have you back with us!

6/10 Okay

Trevor

Traveled with family
Liked: Staff & service
Mata Rocks is not a bad property, but the slick photography makes it look more luxurious than it is. The bathroom is teeny and the wifi does not work unless you are outside the room, which can be irritating. Nice location, nice staff
Stayed 5 nights in Dec 2023
Response from Management on Jan 18, 2024
Thanks for the review! We apologize that the bathroom was small for you, next time you should try one of our suites! As for the WiFi we have tried everything we can to boost the signal and unfortunately nothing has worked. Our room rates now reflect the fact that the internet only works in the common areas.

8/10 Good

Lisa Rochelle

Stayed 5 nights in Dec 2023
Response from Management on Feb 8, 2024
Thanks for the review!

8/10 Good

Joy

Traveled with partner
Liked: Staff & service
Disliked: Amenities
This property is aging a bit. That said, staff were great and it quiet and small.
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in San Pedro!
This was an amazing spot! Especially for a couples getaway. The staff is amazing and super accommodating.
Stayed 2 nights in Aug 2023
Response from Management on Aug 7, 2023
Thank you for the review! Come back soon!

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely incredible and will cater to your needs. They make you feel at home yet want you to make the most of your vacation. We spent over a week at Mata Rocks and will definitely stay there again in the future.
Stayed 7 nights in Jul 2023
Response from Management on Aug 7, 2023
Thanks for the review! We can't wait to host you again!

10/10 Excellent

MICHAELANN RAQUEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and great location to every where. Rooms needed TV’s or FRIGID miSSING, but was able to get one when we asked. Lively resort, comfortable beds. Wifi available most days. Would definitely visit again, as long as Hari and Javier are there!
Stayed 7 nights in Apr 2023
Response from Management on May 23, 2023
Thanks for the review!

4/10 Poor

Henry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from Management on May 23, 2023
Thanks for the review!

8/10 Good

Haleh

Stayed 3 nights in Mar 2023
Response from Management on Apr 6, 2023
Thanks for the review!

10/10 Excellent

Marc

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Love the balcony view and the sound of the ocean, very quiet and peaceful. Staff & service are great imma miss this place
Stayed 6 nights in Mar 2023
Response from Management on Mar 30, 2023
Thanks for the review! We hope you come back soon!

8/10 Good

Robert

Stayed 2 nights in Mar 2023
Response from Management on Mar 30, 2023
Thanks for the review!

8/10 Good

steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were extremely friendly and helpful, especially Anita and Harry
Stayed 14 nights in Feb 2023
Response from Management on Mar 8, 2023
Thanks for the review!

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful boutique hotel with a top notch staff. Enjoy Mata Rocks for its wonderful ocean views, spacious rooms with kitchenettes and balconies, restaurant & bar, palapas on the beach, and free bicycle rentals. Oh and don’t forget the pickle ball court, which I didn’t get a chance to play but wanted to. And lastly, the staff is outstanding, especially, Havi, Xavier, and Anita. They took really good care of us & we can’t wait to get back there again. Thank you to everyone for making our stay so relaxing & enjoyable!
Stayed 7 nights in Feb 2023
Response from Management on Mar 8, 2023
Thanks for the review!

10/10 Excellent

Erin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so amazing! They picked us up and dropped us off at multiple places, held our bags, let us borrow towels the day we checked out, and were overall so nice and friendly! Knew us by name!
Stayed 2 nights in Feb 2023
Response from Management on Mar 8, 2023
Thank for the review! We're so glad you enjoyed your stay, come back soon!

10/10 Excellent

Cherise, Beavercreek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2023
Response from Manage on Mar 8, 2023
Thanks for the review!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service
So friendly and helpful. Know all the staff by name. Clean, safe, great location.. We highly recommend and if we return we will definitely stay here
Stayed 7 nights in Jan 2023
Response from Management on Mar 8, 2023
Thanks for the review! We're so glad you enjoyed your stay, see you again soon!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, clean oasis from the bustle of San Pedro
We loved our stay at Mata Rocks. The guys at the front desk (Hari and Ivar) helped us book tours, find a golf cart and pick restaurants. They were so kind and made us feel welcome. The resort is small and immaculate. We liked chatting with the other guests too. No sand beach for swimming, FYI. I would go back in a heartbeat.
Stayed 4 nights in Jan 2023
Response from Management on Mar 8, 2023
Thanks for your review. We can't wait to have you back!

10/10 Excellent

Lillian Yael

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Everyone who worked there was so nice and welcoming, very helpful in getting us our golf cart for our stay and great food and drinks!
Response from Management on Dec 5, 2022
Thanks for the review! We're so glad you enjoyed your stay.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great. The WiFi was a pretty weak.
Stayed 4 nights in Sep 2022
Response from Management on Sep 22, 2022
Thanks for the review!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from Management on Sep 22, 2022
Thanks for the review!

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked being tucked away from the crowds of downtown San Pedro, but still within walking distance of things to do and with access to complimentary bikes to get into town. The service here was outstanding, the staff was incredibly welcoming and friendly and would remember our names and ask about our daily adventures. We would definitely come back again!
Stayed 3 nights in Aug 2022
Response from Management on Sep 22, 2022
Thanks for the review! We're so glad you enjoyed your stay with us. We can't wait to have you back!

10/10 Excellent

Pamela

Stayed 3 nights in Jul 2022
Response from Management on Jul 26, 2022
Thanks for review!

6/10 Okay

Javier, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property is pretty good and cozy, and the staff also is really friendly, unfortunately, the property is smelling bad due to the sargassum, so you cant stay longer bar or pool area
Stayed 2 nights in Jul 2022
Response from Management on Jul 26, 2022
Thanks for the review Javier! We're glad that you enjoyed our hotel and staff. We apologize on behalf of mother nature. Unfortunately the sargassum comes in waves and is unavoidable. We do our best to mitigate the problem but there is only so much we can do when it is so thick and constantly coming to shore. We hope that next time you visit the seagrass will be gone.

6/10 Okay

Caroline

Stayed 3 nights in Jun 2022
Response from Management on Jun 23, 2022
Thanks for taking the time to review us! Please reach out if you have any comments so we may work on any deficiencies.

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway!
Incredible time at this fine resort. The entire staff is charming and incredibly accommodating. Huge shoutout to Javier and Harri. Thank you for amazing memories and friendships.
Stayed 3 nights in May 2022
Response from Management on Jun 15, 2022
Thanks for the review Sadie! We're so glad you enjoyed our boutique resort, our staff is what really sets us apart and makes us one of the best choices on the island. Hope we see you again soon!

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our anniversary stay at Mata Rocks Resort was absolutely remarkable. The staff made us feel welcomed and at home from check-in til check-out. We really enjoyed every moment of our time there and are planning a return visit soon. Kudos again to the entire staff from the front desk to the bar tenders.
Stayed 3 nights in May 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little resort.
We loved staying here. There is a great bar, little restaurant and the view is great. Extremely clean too. The entire staff is fabulous. We will be returning based on them alone. It is close to town and there is free golf cart parking. Highly recommend.
Stayed 6 nights in May 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff
Stayed 3 nights in Apr 2022
Response from Management on Apr 25, 2022
Thanks for the review! Hope you come back soon.

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet location that is still close enough to walk to the store or some local restaurants. Not a far cart ride to the city square either. Fantastic staff, definitely recommend.
Stayed 2 nights in Mar 2022
Response from Management on Apr 25, 2022
Thanks for the review! We're glad you enjoyed our little slice of paradise. Hope you come back soon!

10/10 Excellent

Alfred Pennington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff great. F&B excellent.
Stayed 7 nights in Jan 2022
Response from Hotel Management on Jan 18, 2022
Thanks for taking the time to review us. Hope to see you again soon!

10/10 Excellent

Camilla

Stayed 7 nights in Jan 2022
Response from Hotel Management on Jan 13, 2022
Thank you for your review, hope to see you again soon!

6/10 Okay

Milagra

Traveled with group
Liked: Cleanliness
The room was very clean and the beds were comfortable, but there was so much bright light streaming in from the patio lights, that it was very difficult to sleep soundly (the light level in the room felt like daylight at all hours of the night). The food options were very limited at the restaurant for dinner, and the breakfast did not start at the time we expected so we missed it a couple of times since we had to get out for our days of scuba diving. It was nice to have the hotel waterfront bar for drinks--the hangout area by the pier is lovely. Pickup at the airport was very much appreciated! The hotel was just a little farther from the center of town than was preferable for walking, and so we ended up having to take cabs back and forth each day.
Stayed 4 nights in Dec 2021
Response from Hotel Management on Jan 13, 2022
Thank you for taking the time to review us, every comment helps! I want to offer you my apologies that your stay with us was not as enjoyable as you had hoped. As for the light coming into your room, we are aware of the issue and we have come up with a solution. Unfortunately, the problem could not be addressed while you were here because materials can be hard to come by on an island especially during our busy season. When it comes getting around San Pedro and traveling beyond Mata Rocks Resort, we do have bikes available for our guests free of charge. In addition, we also have golf carts on premises for you to rent by the hour, day or week should you not want to pay and wait for cabs next time you visit. We're so glad to hear that you enjoyed our complementary airport pickup and the beachfront bar, every detail of the guest experience is important to us so!

10/10 Excellent

Leah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The hotel was small and intimate. Everything was clean and beautiful. The staff were exceptionally kind and accomodating. No complaints whatsoever. A shout out to: Front Desk- Anita, Jose Bartenders- Luz, Jomar Kitchen Staff- Mirna, Mathias Housekeeping- Indira, Guadalupe Maintenance- Luis and Gustavo Everyone at Mata Rocks went above and beyond to ensure we had a lovely time. We would definitely return!
Stayed 7 nights in Nov 2021
Response from Management on Nov 28, 2021
We are so pleased to hear that you enjoy your stay with us! thank you for your review ! See you again soon!