Ratings based on 284 Verified Reviews

4.2 out of 5
93% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from DC

Ok place

Posted Jan 16, 2018
Nice to be right on the ocean. Also nice to have a personalized bar- it’s a small hotel. You really get to know the other travelers. The morning breakfast staff was very rude – not helpful at all. They can do a better job with the breakfast – Is the bare minimum. ( Irma and Elliott The front desk were helpful.) They need to extend coffee service to at least 11 AM – people are on vacation and not getting up at the crack of dawn.
5 out of 5
Recommended
for Everyone
by A verified traveler from WV

Great little hotel with great beach

Posted Dec 20, 2017
Wonderful vacation spot, convenient location with good food near. Robin’s Kitchen and Delicia’s have very reasonable prices. Can’t say enough about the staff, Elliott and Irma were great and Leo makes drinks and is very personable. Thanks again for a great relaxing vacation.
Comment from Hotel Management
Dec 24, 2017 by Terry, Hotel Management
Thank You for staying with us.
2 out of 5
by A verified traveler from New York

Old hotel, needs renovation, barely hot water,

Posted Dec 3, 2017
Upon my arrival, first room they gave me was filthy, and wasn't cleaned, pubiqe hair on the bathroom floor and on the bed, dirty towels, dark with not enough light but very nice view of the beach, after my complaint, they immediately changed my room and apologized, overall this property need some attention with the renovating the bathrooms and upgrade the cabinets with better lighting, all the lights are bright florescent make you blind and make the rooms looking like office building.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canton, GA

On the beach.

Posted Nov 11, 2017
Pros: The way the staff maintained the comfort and cleanliness was magnificent.
Cons: The breakfast was scant.
Location: The hotel is about a mile from the hotel. It was an easy walk along the beach. There are many water sports to do, such as snorkeling, scuba diving,
My first trip to San Pedro Belize was a wonderful experience , beyond my expectations.
Comment from Hotel Management
Nov 14, 2017 by Terry, Hotel Management
Thank You for staying with us.
1 out of 5
by A verified traveler from Cave Creek, Az

Disappointed

Posted Oct 28, 2017
We checked in and found our beautiful room was up a set of slippery stairs. It was raining and there were no treads on the stairs and I was concerned that the forecast was for continued rain. I asked if we could get a ground floor room and was told there was a small room available downstairs. I was told an adjustment would be made to the cost as I had paid for a suite with a balcony and now was in a small room. I spoke to the manager the next morning and explained why we moved. He asked if the new room was nice and I said yes. When we went to check out there was no adjustment made to the bill and we were told we should have made arrangements for this the next morning. I felt I had gone to the manager the next morning but apparently I did not use the correct words. I feel we were taken advantage of and it is a shame as it leaves a bad light on this whole stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Boutique Hotel on the beach

Posted Oct 25, 2017
Pros: Location, friendly staff, small and inviting, nice pool and views.
Cons: Morning breakfast could've been better, but still good.
Location: Right on the beach, walking distance to San Pedro, shops and restaurants, has a dock for pick up by diving/snorkeling guides.
We had a great stay at this hotel! Great location and the staff was very friendly. The staff are lifelong residents of Belize and can offer information and guidance on where to go and what to do--even book excursions for you. Would definitely stay here again!
Comment from Hotel Management
Nov 14, 2017 by Terry, Hotel Management
Thanks for staying with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Utah

Good for the price

Posted Oct 21, 2017
Pros: Room for the money
Cons: Room, Bathroom, bar food, more staff,
Location: Ocean and pool
Staff was great, room was old but OK, AC kept us cold so that was nice, beach was completely unusable due to seaweed, Hotel is about a 5 minute cab ride from town, small market close plus a few other hotels with food. Mata Rocks has no real food, but they have a small beach bar. Pool is small, but warm, I'd stay here again but I'm sure there are nicer hotels on this island. Good deal for the money.
Comment from Hotel Management
Nov 20, 2017 by Terry, Hotel Management
Thanks for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from calif

Phenomenal hotel

Posted Oct 12, 2017
Staff were incredibly helpful and kind. Enrique and Irma went above and beyond with helping us with information, suggestions and knowledge . Beautiful Oceanside pool and bar. Prices great and they recommended lots of local restaurants that helped our budget. Long walk to hotel but worth it or grab cab. If we ever return we will stay here Thank you Irma and enrique
Comment from Hotel Management
Nov 23, 2017 by Terry, Hotel Management
Thank You for staying at Mata Rocks Resort
5 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Beautiful hotel on the beach

Posted Sep 30, 2017 on Orbitz
Lucked into a beautiful hotel on the beach (nice find). Conveniently located near several local restaurants, a bakery, and a grocery store. The staff is excellent. Elliot, the manager coordinated everything we wanted to do, including snorkeling and a visit to the Mayan Ruins, Enrique, the bartender, is the defacto concierge letting us know everything that's available in San Pedro and Ambergris Caye. Housekeeping kept our room spotless. The rooms are standard size with basic amenities. US cable channels. Fresh fruit for breakfast daily.
Comment from Hotel Management
Nov 14, 2017 by Terry, Hotel Management
Thanks for staying with us.
5 out of 5
by Sara

Posted Sep 18, 2017 on Hotels
We loved our trip and our little resort! Very personal service and everything we asked for was accommodated. Definitely recommend!
Comment from Hotel Management
Nov 14, 2017
Thanks for staying with us.