Ratings based on 119 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from TX

Super nice

Posted Jul 4, 2017
This has to be the best place i ever booked hands down. Once you are in the hotel, you're no longer yourself, you are a guerrillero from the Mexican revolution. Where can i start; the vocabulary the staff uses, the outfits, the patios, the walls, the building, the cafe de olla, the scenery... God, this place will take you to a different era and world. My kids want to come back already and i wanted to buy land and never leave again, that's how good this place is
5 out of 5
by Joaquin J from San Diego, CA

Great family gathering experience.

Posted May 29, 2016 on Hotels
Overall the hotel facilities and service were great, this hotel is a great value for the money you pay, there are plenty of amenities and outdoor activities for all family members. Only thing I like to suggest is to improve check out process which was somewhat slow. Otherwise everything was great.
Comment from Hotel Management
by Gerente General, Hotel Management
Estimado Huésped. Muchas gracias por su comentario en hotels.com. Es un gusto que hayan disfrutado su estancia en el cuartel la Muralla. Nos dara gusto tenerlos nuevamente. Miguel Angel Irazaba. General del Cuartel Misión la Muralla.
4 out of 5
Recommended
for Everyone
by A verified traveler from mexico

Nice thematic hotel

Posted Feb 1, 2016
A nice revolutionary thematic hotel, a lot of activities to do with kids Nice for a big group
Comment from Hotel Management
Feb 6, 2016 by GERENTE GENERAL, Hotel Management
Estimado Huésped. Muy agradecidos con su comentario publicado en Expedia.com. Nos da gusto que haya disfrutado su estancia en nuestro hotel revolucionario. Los esperamos pronto. Miguel Angel Irazaba. General del Cuartel Misión la Muralla.
4 out of 5
Recommended
for Everyone
by A verified traveler from Mexico

Is a lovely place, to be with family or in couple

Posted Jun 30, 2015
Have a lot of greats activities for kids and adults. Needs pressure in the pipes and longest open hours at the restorant
3 out of 5
by A verified traveler from México City

A hotel for travellers with no claims

Posted Oct 7, 2014
Pros: There was an entertainment group who described the history of the área in a play which was very amusing.
Cons: Welcome reception at the front desk!!! Nobody wants to be welcomed and just being denied for simple requests, such as a room at the ground floor etc.
Location: There is nothing around. You are going there about 25 minutes into No-Where-Land.
First impression: Receptionist (lady in White costume) cold and unfriendly. My requests were ignored. Sad. It was easy to figure out that this will be more a field trip (camping) than a hotel stay. The romos need an update but that is in general (after 3 stays in Misión Hotels) a lack of this chain. Dinner buffet on Saturday was more a breakfast than a dinner. Nothing special, just Burgers and Tacos. Breakfast buffet next morning was basically the same.
Comment from Hotel Management
Apr 18, 2015 by CalidadM, Hotel Management
Dear guest, Thanks for your comment. We are sorry that your stay was not good enough for you. We will consider your feedback to improve our service. Sincerely Miguel Irazaba General Manager Mision La Muralla
2 out of 5
by Eduardo from Mexico City

Very bad experience

Posted Jun 19, 2012
Pros: My couple
Cons: The noise
Location: Nice location
Excessively noisy place. My room smells like drainage. It is a place designed for children. Most noise and more children than in Disneyland. They don’t have a manger on duty and the staff doesn’t know have to solve problems. If your plan it is not based on children activity I advise not to go.
3 out of 5
by José Angel

Posted May 17, 2017 on Hotels
falta señalización inmediatamente después de salir de la autopista, sugiero llegar con luz de día , ya que la carretera es estrecha, de doble sentido con presencia de ganado en su trayecto y con algunos baches.
Comment from Hotel Management
May 21, 2017 by Gerente General, Hotel Management
Estimado Huesped. Muy agradecidos con su comentario publicado en hotels .com. Que gusto que su estancia haya resultado de su agrado. Muchas gracias por las observaciones. Los esperamos pronto de regreso al cuartel. Miguel Angel Irazaba. General del Cuartel Revolucionario Misiòn la Muralla
3 out of 5
by Ana laura

Hotel tranquilo

Posted May 11, 2017 on Hotels
La recepción por parte de su personal es muy mala, no son atentos en cuanto llegas.
Comment from Hotel Management
May 20, 2017 by Gerente General, Hotel Management
Estimado Huesped. Muchas gracias por su comentario publicado en hotels.com. Tomamos acción de inmediato en su comentario de mejora. Nos dará gusto saludarlos nuevamente en el cuartel. Miguel Angel Irazaba. General del Cuartel Revolucionario Misión la Muralla.
4 out of 5
Recommended
for Everyone
by A verified traveler from EDO DE MEX.

HOTEL AGRADABLE Y MUY TRANQUILO.

Posted May 2, 2017
Pros: SUS INSTALACIONES
Cons: EL PERSONAL DEBERIA SER MAS SERVICIAL.
Location: HAY CABALLOS, CUATRIMOTOS, TIROLESA.
ME LA PASE MUY BIEN, DESCANSE Y COMI RICO, EN GENERAL MUY RECOMENDABLE.
Comment from Hotel Management
May 16, 2017 by GERENTE GENERAL, Hotel Management
Estimado Huesped. Muy agradecidos con su comentario publicado en expedia.com. Que gusto que disfruto las activides e instalaciones del cuartel. Agradecemos su observacion de mejora. Lo esperamos pronto de regreso al cuartel. Miguel Angel Irazaba. General del Cuartel Revolucionario Misión la Muralla.
1 out of 5
by Adrian

Posted May 1, 2017 on Hotels
La verdad, MUY MAL!! no se como se permiten pertenecer a los hoteles MISIÓN... Lo único que "los salva" es la buena actitud de servicio de sus empleados, porque fuera de eso... El are de niños ASQUEROSAMENTE SUCIA Y DESCUIDADA... sin niñeras, sin juegos para los niños, no no no... PESIMO!! Los sillones del bar, PUERQUISIMOS!!, daba asco sentarse... El ruido y la luz externa de los pasillos no dejaba dormir NADA!! La comida CARA y muy poca variedad y sin sabor... MUY MAL!! La verdad no sé si regresaría...
Comment from Hotel Management
May 16, 2017 by Gerente General, Hotel Management
Estimado Huesped. Muy agradecidos con su comentario en hotels.com. Que pena que su estancia no resultara de su agrado. Inmediatamente tomamos nota de sus observaciones de mejora. Nos dará gusto saludarlos nuevamente en el cuartel. Miguel Angel Irazaba General del Cuartel Revolucionario Misión la Muralla.