Hotel was alright, but needs some help....
Posted Apr 9, 2016
We stayed at this hotel because it was in Boone (Iowa) and we had a visitation there and a funeral the next morning. It was clean, but we did have some issues. The smaller coffee pot (5 cup) was nice to have in the room, but it didn't work correctly. The bathroom was clean, but the tub had a really slow drain. There was a clock radio in the room, but it wasn't set to the correct time (a personal pet peeve) so I had to set it - and it was really difficult to figure out; and then it was bolted down to the table with only about 3/4" leeway on the cord, so we also couldn't move it out a little bit to be able to see the time if either of us woke up during the night (again, a personal issue).
However, the breakfast in the morning was really well stocked...basic continental breakfast foods with 2 waffle makers...so not very varied, but was good. Staff was in and out making certain that there was enough food out and cleaning off tables that had been used.
If you need to stay in Boone, it would be alright - as long as that is all that you are expecting. Otherwise, I would suggest staying in Ames and driving over since it isn't all that far away.
Comment from Hotel Management
Apr 26, 2016 by Jamie-manager, Hotel Management
Thank you so much for your comments. We greatly appreciate all comments as it helps us to know the areas in which we need to improve. We take all comments serious and use these comments to train staff and make improvements. I hope that you will be able to stay with us again under a less stressful situation to allow us to show you a more comfortable stay. Thank you.