Ratings based on 61 Verified Reviews

3.5 out of 5
64% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from US

Nice hotel in Boone, Iowa

Posted Nov 27, 2016
Pros: Staff
Cons: Nothing for this price range hotel
Location: We went to visit family--not much else to do in Boone
The staff members were incredibly kind and went out of their way to provide great service. The accommodations were fine and suited our purposes well
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Very nice place to stay

Posted Nov 1, 2016
Pros: Room amenities and friendly staff
Cons: Breakfast seems a little week
Location: Location is Boone Iowa, lots of fun things to do near by.
When my girlfriend and I spend the night here we usually get a room with a hot tub.
5 out of 5
Recommended
for Everyone
by A verified traveler from Davenport, Iowa

Stay

Posted Oct 10, 2016
Location: Stayed because we were going on the Boone train ride.
Hotel is very nice. Only thing we didn't like was there was no hot tub to relax in.
5 out of 5
Recommended
for Everyone
by A verified traveler from R

Good location

Posted Jul 28, 2016
We were pleased to find this hotel in the area we needed. Only stayed one night but it was very pleasant. Excellent breakfast in the morning.
3 out of 5
by A verified traveler

poor staffing

Posted Jul 25, 2016
Pros: Not much. Except that it was conveniently located
We were kept waiting at the desk for over 10 minutes when we were trying to check in and the gal at the desk took 4 phone calls while we stood there. Poor water pressure in the room and a really weird shower. Just not worth what they charge for the room.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Posted Jul 2, 2016
Cons: I prefer glass instead of paper cups for water and coffee.
I loved the ease of the room keys - usually just took one try.
2 out of 5
by A verified traveler from Clear Lake, IA

Hotel was alright, but needs some help....

Posted Apr 9, 2016
Pros: It was in Boone, and that is where we needed to be.
Cons: Make certain that amenities work, and work well (coffeepot, slow drain); give a little more leeway on the cords for clocks.
Location: We were there for a visitation and a funeral, so didn't go to any of the stuff there in town. But there is a lot there;stop at the welcome center!!
We stayed at this hotel because it was in Boone (Iowa) and we had a visitation there and a funeral the next morning. It was clean, but we did have some issues. The smaller coffee pot (5 cup) was nice to have in the room, but it didn't work correctly. The bathroom was clean, but the tub had a really slow drain. There was a clock radio in the room, but it wasn't set to the correct time (a personal pet peeve) so I had to set it - and it was really difficult to figure out; and then it was bolted down to the table with only about 3/4" leeway on the cord, so we also couldn't move it out a little bit to be able to see the time if either of us woke up during the night (again, a personal issue). However, the breakfast in the morning was really well stocked...basic continental breakfast foods with 2 waffle makers...so not very varied, but was good. Staff was in and out making certain that there was enough food out and cleaning off tables that had been used. If you need to stay in Boone, it would be alright - as long as that is all that you are expecting. Otherwise, I would suggest staying in Ames and driving over since it isn't all that far away.
Comment from Hotel Management
Apr 26, 2016 by Jamie-manager, Hotel Management
Thank you so much for your comments. We greatly appreciate all comments as it helps us to know the areas in which we need to improve. We take all comments serious and use these comments to train staff and make improvements. I hope that you will be able to stay with us again under a less stressful situation to allow us to show you a more comfortable stay. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 5, 2016
Pool was cold so couldn't enjoy it. Room was nice. Staff were helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 15, 2016
Nice night. Pool available. Clean and organized. Took a bit to figure out the shower as I have not seen that before.
1 out of 5
by A verified traveler

Poor customer service

Posted Oct 19, 2015
Poor , unwelcoming customer service, side doors unlocked, decline in overall hotel appearance. Overpriced. SHEETS TOO SMALL FOR BEDS. Could have gotten the same or better at Super 8.