Posted Apr 19, 2016
I was woken up in the middle of the night by loud noises. The room directly above us ran, stomped sounded like they threw their suitcases on the floor ALL night long. When it was mentioned to the front desk, they acted like they did not really care. We are gold members for Hilton, this is not the normal way that the Hilton treats their guests. I would not recommend, and I will NOT stay here again.
Comment from Hotel Management
Apr 25, 2016 by HGI Ames, Hotel Management
I wanted to thank you for your review on your recent stay with us. I appreciate your feedback and am sorry about the noise you experienced during your stay. I hope you choose to stay with us again and we can provide you with a quieter room.
Front Office Supervisor