Lobby

Reviews of Quality Inn & Suites Ames Conference Center Near ISU Campus

2.5 out of 5

Reviews

7.0

Good

Rating 10 - Excellent. 92 out of 379 reviews" "
Rating 8 - Good. 116 out of 379 reviews" "
Rating 6 - Okay. 76 out of 379 reviews" "
Rating 4 - Poor. 60 out of 379 reviews" "
Rating 2 - Terrible. 35 out of 379 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

David

Stayed 1 night in Feb 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

PETER

Stayed 1 night in Oct 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience all the way around!
Stayed 1 night in Dec 2023

10/10 Excellent

Joseph, ROCK VALLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money.
Stayed 1 night in Nov 2023

4/10 Poor

ryan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Checked in and got my room key, opened the door and there was people in the room. Awkward! Rooms are dingy.
Stayed 1 night in Nov 2023

4/10 Poor

Shanda

Liked: Staff & service
Disliked: Property conditions & facilities
This property is an older hotel and needs lots of repairs and updating.
Stayed 1 night in Nov 2023

6/10 Okay

Kevin

Traveled with family
Ugh
I won't stay here again. Not worth the $$ I had to pay. The sidewall of the tub was patched with duct tape. Cmon, you can't afford to replace the tub and make it look nice??
Stayed 2 nights in Aug 2023

6/10 Okay

Seth

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It needs updating. The sink was clogged, the lock plate was missing screws. There was no notification we wouldnt get room service. The beds and pillows are VERY comfortable!
Stayed 2 nights in Oct 2023

2/10 Terrible

Michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t waste your money here
Rooms were ok but not that nice. Hair dryer in room didn’t work. The shower worked for short periods of time and then would stop. Had to wait 5-10 minutes for water to work from shower again. Before 8 am we asked for our room to be cleaned and made up. Only received clean towels with the garbage emptied. Beds not made and no cleaning
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor wifi
Poor wifi
Stayed 1 night in Oct 2023

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down..in need of renovation. Way too expensive for the state of hotel. Will not return.
Stayed 2 nights in Oct 2023

6/10 Okay

Steve

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They let me check in early. It was game day so that was nice but that was the only thing nice about the hotel. It’s run down there were stain on the walls and the room smelled really bad. The cooling unit was so loud it woke me up every time it kicked on.
Stayed 1 night in Oct 2023

6/10 Okay

Richard

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Not a very good hotel!
If you are going to jack up your rates because there is a home football game for Iowa State Univ, you should be darn sure your facility is up to par. The place was not very clean, the shower was moldy (grout) and worn out, not very nice in appearance (consider replacing or thoroughly clean). Next, there was red stain, an inch wide, and very visible on the ceiling. We stayed two nights but the clean staff did not clean our room or provide new items (e.g., coffee packets) after the first night. Lastly, the front desk was unattended numerous times throughout our stay.
Stayed 2 nights in Sep 2023

10/10 Excellent

Molly

Stayed 1 night in Sep 2023

10/10 Excellent

Amy

Traveled with family
Liked: Amenities
Very easy check in, nice building well cared for, and great swimming pool!
Stayed 3 nights in Sep 2023

2/10 Terrible

mark

Stayed 1 night in Sep 2023

2/10 Terrible

Carol, Memphis

Stayed 2 nights in Aug 2023

8/10 Good

Alisyn

Traveled with family
Liked: Cleanliness, staff & service, amenities
The stay and room was good. The elevator on the left side of the hotel by the laundry room closes really fast. My husband was pushing out a luggage cart and my 2 year old was walked out of the elevator when the door closed and scraped his foot. Not sure if it’s supposed to close as you’re walking out but something to watch out for
Stayed 2 nights in Aug 2023

6/10 Okay

Mehboob

Disliked: Staff & service
Appeared little shabby, old and unclean on appearance for the price
Stayed 2 nights in Aug 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the closeness to the interstate and restaurants. Well lite parking lots. Rooms were very clean and in excellent shape!
Stayed 1 night in Aug 2023

2/10 Terrible

Travis

Stayed 1 night in Aug 2023

2/10 Terrible

JaNeanna

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Freezer had ice build up and then housekeeping came in to fix it while me (9mo pregnant) and my 2yo son were in the room and busted open where the Freon is and let Freon into the room… and after that the fridge/freezer quit working and made the floor soaked. $80 worth of food/beverages ruined. And my health and my sons health at risk.
Stayed 1 night in Jul 2023

4/10 Poor

Jessica

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This was the worst bed I have ever tried to sleep in
Stayed 1 night in Jul 2023

8/10 Good

Aaron D.

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a used contact stuck to the sheets of the bed. Looked like pubic hair near the pillows. The bathrooms had mold around the bath tub on the inside. The floors were not swept or clean. I ended up leaving because of the filth. It cost me more money to find a different room somewhere else on short notice because of the incompetence and poor facility cleanliness of the staff and the hotels standards.
Stayed 1 night in Jul 2023

2/10 Terrible

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
NO AC
On a very hot and humid day in Ames the AC was broken in our room. The desk gave us a box fan because we could not be moved due to a full house. We were told that they could not make restitution for the problem. It has to be Expedia. Here is you chance Expedia. We really should not have paid full price for a room without AC.
Stayed 1 night in Jul 2023

10/10 Excellent

JaNeanna

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in a bit of a jam trying to arrange transportation and the 2 ladies at the front desk were amazing.
Stayed 1 night in Jul 2023

10/10 Excellent

Jon, Cedar Falls

Stayed 1 night in Jul 2023

2/10 Terrible

John

Stayed 4 nights in Jul 2023

10/10 Excellent

Diann

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 3 nights in Jun 2023

4/10 Poor

Casey

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in May 2023

4/10 Poor

nathan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was very easy to find and the parking was great
Stayed 1 night in May 2023

8/10 Good

Brad

Stayed 1 night in May 2023

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2023

4/10 Poor

Tracy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I chose not to have my card charged before I went because my mother was going to pay for her own room. They charged my card 2 weeks prior to our stay anyways. I was told I would get a refund when I checked in. A week later and still no refund issued to my card and my mothers card was also charged for her room. I also was told they put a hold of 35.00 for incidentals on my card and was charged that amount 3xs not just once. And those still haven’t came off our card. The property was very run down. We didn’t have light bulbs in our lamps (they did get us some), outlets in the bathroom didn’t work, our secondary door lock didn’t work. Super bright lights in the hallways and a window in the room facing the hallways made for a really bright night. The beds were however pretty comfy. However the hotel is no where near campus like it claims to be.

6/10 Okay

Brad

Stayed 1 night in May 2023

2/10 Terrible

Kathleen

Stayed 2 nights in May 2023

2/10 Terrible

HARVEY

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
VERY DIRTY ESPECIALLY BATHROOMS, COULD ONLY STAY I NITE PAID FOR 2 BECAUSE OF CONDITION.
Stayed 2 nights in May 2023

4/10 Poor

Kirk

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Old and tired. Room smelled like stale cigarette smoke. Bathtub/shower drain clogged, toilet barely flushed. Breakfast was gross and so bad we left and went to McDonalds. Will not stay here again.
Stayed 1 night in May 2023

8/10 Good

Sara

Business traveler
Liked: Cleanliness, room comfort
The rooms were great. The staff friendly, except for the front desk staff. The elevators are very sketchy.
Stayed 2 nights in Apr 2023

2/10 Terrible

JENNIFER

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My shower had black mold and pink bacteria in all the grout lines and didn't even work. Had to skip the shower entirely.
Stayed 1 night in Apr 2023

10/10 Excellent

Bruce

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness
Outdated property
This property is dated and needs some updates. There were no USB charging ports in the room. In this day and age that is unforgivable. There was also black mold in the shower. Other than those two things the room was comfortable.
Stayed 2 nights in Mar 2023

10/10 Excellent

Alan

Liked: Staff & service
Friendly staff and a nice facility.
Stayed 1 night in Mar 2023

6/10 Okay

Adam

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for the night. Decently clean but rooms were very dated and in disrepair. Entire floor reeked of Mary Jane. Staff was friendly.
Stayed 1 night in Feb 2023