Ratings based on 468 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Terrible

Posted Apr 21, 2018
Had a horrible experience ! We were awoken by a gang of drunken hooligans at around 11:30 pm. Several calls to the front office did nothing to quiet the chaos. The police finally showed up just before 1 AM!. Management had no control of the situation. Asked for a refund or some sort of compensation and was denied. Was told it’s not their policy! Thoroughly disappointed, expected more from a Marriott
4 out of 5
Recommended
for Everyone
by A verified traveler from Dudley

Posted Apr 18, 2018
Great place nice staff clean rooms easy check in and out
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Apr 8, 2018
Hotel was nice but we were only there to sleep. Quick in and out. Wish they sold beer/wine in their little store.
Comment from Hotel Management
Apr 8, 2018 by Jenny, Hotel Management
Greetings, Thank you for taking the time to share your feedback during your recent stay with us. We do apologize we unfortunately currently do not sell alcohol in our corner market. We will certainly share your feedback with management. Please consider us again if your ever back in the area. Sincerely, Jennifer
5 out of 5
Recommended
for Everyone
by A verified traveler from Andover, NH

Very good accomodations, near interstates

Posted Mar 4, 2018
Pros: Comfy bed, Great breakfast, Excellent coffee - even a dark roast choice!
Location: Nice location, convenient to interstates and downtown Amesbury, but not so close to things that lights or noise are bothersome.
Nice room, very comfy bed, great staff, and the included breakfast was REALLY good. The coffee is definitely worth a second cup, too. Also, very convenient to interstates and downtown Amesbury.
Comment from Hotel Management
Mar 6, 2018 by Jenny, Hotel Management
Dear Paul, We are delighted to have been your chosen hotel during your recent stay in Amesbury. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the team to continue to Thank you again for staying with us please come visit us again if your ever back in the area. Sincerely, Jennifer
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Nice hotel close to Blue Ocean Music Hall

Posted Feb 26, 2018
Great 👍 friendly Helpful staff. Clean modern rooms
Comment from Hotel Management
Feb 27, 2018 by Jenny, Hotel Management
Dear Linda, We are delighted to have been your chosen hotel during your recent stay in Amesbury. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team. Thank you for staying with us and we hope you choose to stay with us again if your ever back in the area. Sincerely, Jennifer
5 out of 5
Recommended
for Everyone
by A verified traveler from NW CT

Most accommodating to our needs.

Posted Feb 26, 2018
Pros: Everything.
As birders, we like to get off to an early start in the morning. The staff was willing to get up early and have breakfast ready for us a half hour earlier than normal to accommodate the 12 of us. Outstanding! We come to this hotel every year on our birding trip, and they have always been wonderful to us. We'll be back again next year!
Comment from Hotel Management
Feb 27, 2018 by Jenny, Hotel Management
Dear Janet, Thank you very much for your positive feedback during your recent stay with us. It was such a pleasure having you back. We will certainly pass on your feedback to the team, to continue great customer service. We look forward to seeing you again next year. Sincerely, Jennifer
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Close to family fot visit

Posted Feb 20, 2018
Always pleasant and staff are great , breakfast is good very clean
Comment from Hotel Management
Feb 21, 2018 by Jenny , Hotel Management
Dear Mary, On behalf of the entire hotel team, we want to thank you for sharing your positive feedback during your recent stay. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Fairfield Inn Amesbury and we hope you choose to create more memories here whenever your travels bring you back to Amesbury. Sincerely, Jennifer Dobson Front office manager Fairfield Inn Marriott
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 12, 2018
Great location, friendly staff, wonderful breakfast.
Comment from Hotel Management
Feb 13, 2018 by Jenny, Hotel Management
Good day, On behalf of the entire hotel team, we want to thank you for sharing your positive feedback during your recent stay with us. Please note your feedback has been shared with team to continue great service. It is great to hear our location worked well for you and that you enjoyed our complimentary breakfast. Please consider us again if your ever back in the area. Sincerely, Jennifer
5 out of 5
Recommended
for Everyone
by A verified traveler from brook

film festival

Posted Feb 11, 2018
The staff at the hotel couldn't be any friendlier. Everyone who worked there was very hospitable.
Comment from Hotel Management
Feb 11, 2018 by Jenny, Hotel Management
Dear Tracey, On behalf of the entire hotel team, we want to thank you for sharing your positive feedback during your recent stay with us. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for again for stay with us, and we hope you choose to create more memories here whenever your travels bring you back to Amesbury. Sincerely, Jennifer Front office manager
3 out of 5
by A verified traveler from amsbury, MA.

Posted Feb 6, 2018
Out dated and worn looking. Not as clean as I expect a room to be.
Comment from Hotel Management
Feb 8, 2018 by Jenny, Hotel Management
Dear Margaret, Providing the highest level of hospitality and cleanliness is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. Once again, thank you for your valued feedback and we hope to better service if your travels bring you back to Amesbury. Sincerely, Jennifer Dobson Front office manager