Ratings based on 282 Verified Reviews

3.1 out of 5
64% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Murfreesboro, Tennessee

Nice motel

Posted Nov 21, 2016
The room was clean and the staff was friendly. The motel was located within minutes of the venue we were in town to attend.
Comment from Hotel Management
Nov 24, 2016 by Guest Relations Manager, Hotel Management
Dear guest, We thank you for taking the time to share with us your review following your visit here in our hotel. Thank you for letting us know that you were pleased with the condition of clean and your entire experience with us. We will do our best to provide you another relaxing experience on your next visit in our hotel. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice and quiet

Posted Nov 7, 2016
Location: Alot of restaurants within walking distance
Room as clean and quiet with a very comfortable bed and plenty if pillows
Comment from Hotel Management
Nov 24, 2016 by Guest Relations Manager, Hotel Management
Dear Aljandro, It is heartwarming to hear that you were pleased with your visit here with us. Thanks so much for your kind remarks and positive feedback score. We will do our best to make your next visit another fine accommodation. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Homer Glen, United States of America

Posted Oct 27, 2016
Pros: clean
Room was okay, just needed a clean room to sleep in.
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear Margaret, It is great to hear from you. Thank you very much for taking the time to share your review and for giving us positive feedback score. We look forward to welcoming you again at our hotel soon. Kind regards.
2 out of 5
by A verified traveler

Good for just one night stay.

Posted Oct 18, 2016 on Hotels
Room was a little dusty and hot water was difficult to manage. Main house staff only seen during registration then no one at front desk.
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Dear guest, We thank you for taking the time to complete our survey and for bringing to our attention the issues you experienced. I apologize for the oversight. Your comment on the condition of clean, water temperature and overall services will be reported to our management for evaluation. I assure you that this is addressed accordingly. Thank you for staying here with us and I hope we could have the chance to make up for the setback. Kind regards.
2 out of 5
by A verified traveler from Ohio

Close to food areas

Posted Oct 10, 2016
Pros: The fact that it was close to food choices
Cons: Better breakfast options especially for different kinds of people. Vegan here! Price too much for what i got.
Location: Downtown Cleveland is 40 mins by car.
They cut my Internet at 7 am on the day i had to check out even though i hadn't checked out yet. Not cool
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for sharing your thoughts about your experience at our hotel. Your comment on the breakfast choices is noted, I assure you that our management team will carefully look into this matter and will address accordingly. We appreciate your time in letting us know how we could serve you better. Kind regards.
2 out of 5
by A verified traveler from OH

For the amount i paid my stay was not worth it.

Posted Oct 10, 2016
Pros: I was able to check in quite late and they could find a non smoking room for me (even though) i could still smell cigarette.
Cons: My internet was cut off at 7 am on the day i had to check out and it took about 30 minutes and multiple calls to get it fixed.
Location: There is a taco bell, macdonald and other fast food restaurants. Downtown Cleveland is quite far away about 40 minutes away.
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am very sorry to hear that you were disappointed with your stay at our hotel. Technical issues with internet connection can only be addressed by ISP and our team is unable to rectify this problem, I truly apologize for the inconvenience. I hope we could have the chance to serve you again soon. Kind regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from Florence, KY

Posted Oct 9, 2016
The room was clean. The building was dated and needed some work. It was quiet.
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear JMH, Thank you very much for completing our survey and for giving our hotel positive rating. I am very glad that you were pleased with the status of clean although you find our property a bit dated. Your feedback is appreciated. Thank you for staying with us, we look forward to seeing you again.
2 out of 5
by A verified traveler

Posted Sep 30, 2016 on Hotels
Bad internet signal. Really made the stay less enjoyable. Front desk couldn't help
Comment from Hotel Management
Nov 5, 2016 by General Manager, Hotel Management
Dear guest, We thank you for taking the time to share with us your experience and I am very sorry for the issue with internet service. It was unfortunately an issue our team in unable to address other than our ISP. I sincerely apologize for the inconvenience and I hope we could have the opportunity to serve you better. Kind regards.
4 out of 5
Recommended
for Families
by A verified traveler

Nice Hotel

Posted Sep 10, 2016
Cons: When I called the hotel directly to inquire about availability and price I was transferred (to a call center I think) and put on hold. :(
We enjoyed our stay here. It was reasonably priced. Everything was clean. The hotel did seem a little dated, but that added to the quaintness for us! We had three double beds, which was perfect for our family.
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear Leesa, Thank you very much for reviewing your stay at our hotel and for sharing your feedback about your experience with us. Your comment about your call being put on hold will be called to the attention of our front desk team, this is very unlikely but trust that this will be addressed accordingly. Thank you for your review.
2 out of 5
by A verified traveler

Aunt's visit

Posted Sep 1, 2016 on Orbitz
The room was supposed to be non smoking and it stunk of stale smoke Couldn't sleep due to smell
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I apologize for the discomfort you experienced at our hotel. Your review will be shared with the team for reference. Please call our front desk on your next visit for your concerns. Someone from our team will attend to you promptly. Kind regards.