Ratings based on 278 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
64% of guests recommend
3.3 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Murfreesboro, Tennessee

Nice motel

Posted Nov 21, 2016
The room was clean and the staff was friendly. The motel was located within minutes of the venue we were in town to attend.
Comment from Hotel Management
Nov 24, 2016 by Guest Relations Manager, Hotel Management
Dear guest, We thank you for taking the time to share with us your review following your visit here in our hotel. Thank you for letting us know that you were pleased with the condition of clean and your entire experience with us. We will do our best to provide you another relaxing experience on your next visit in our hotel. We hope to see you again soon.
4 out of 5
by A verified traveler from US

Nice and quiet

Posted Nov 7, 2016
Location: Alot of restaurants within walking distance
Room as clean and quiet with a very comfortable bed and plenty if pillows
Comment from Hotel Management
Nov 24, 2016 by Guest Relations Manager, Hotel Management
Dear Aljandro, It is heartwarming to hear that you were pleased with your visit here with us. Thanks so much for your kind remarks and positive feedback score. We will do our best to make your next visit another fine accommodation. Kind regards.
4 out of 5
by A verified traveler from Homer Glen, United States of America

Posted Oct 27, 2016
Pros: clean
Room was okay, just needed a clean room to sleep in.
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear Margaret, It is great to hear from you. Thank you very much for taking the time to share your review and for giving us positive feedback score. We look forward to welcoming you again at our hotel soon. Kind regards.
2 out of 5
by A verified traveler from Ohio

Close to food areas

Posted Oct 10, 2016
Pros: The fact that it was close to food choices
Cons: Better breakfast options especially for different kinds of people. Vegan here! Price too much for what i got.
Location: Downtown Cleveland is 40 mins by car.
They cut my Internet at 7 am on the day i had to check out even though i hadn't checked out yet. Not cool
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for sharing your thoughts about your experience at our hotel. Your comment on the breakfast choices is noted, I assure you that our management team will carefully look into this matter and will address accordingly. We appreciate your time in letting us know how we could serve you better. Kind regards.
2 out of 5
by A verified traveler from OH

For the amount i paid my stay was not worth it.

Posted Oct 10, 2016
Pros: I was able to check in quite late and they could find a non smoking room for me (even though) i could still smell cigarette.
Cons: My internet was cut off at 7 am on the day i had to check out and it took about 30 minutes and multiple calls to get it fixed.
Location: There is a taco bell, macdonald and other fast food restaurants. Downtown Cleveland is quite far away about 40 minutes away.
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am very sorry to hear that you were disappointed with your stay at our hotel. Technical issues with internet connection can only be addressed by ISP and our team is unable to rectify this problem, I truly apologize for the inconvenience. I hope we could have the chance to serve you again soon. Kind regards.
4 out of 5
by A verified traveler from Florence, KY

Posted Oct 9, 2016
The room was clean. The building was dated and needed some work. It was quiet.
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear JMH, Thank you very much for completing our survey and for giving our hotel positive rating. I am very glad that you were pleased with the status of clean although you find our property a bit dated. Your feedback is appreciated. Thank you for staying with us, we look forward to seeing you again.
4 out of 5
by A verified traveler

Nice Hotel

Posted Sep 10, 2016
Cons: When I called the hotel directly to inquire about availability and price I was transferred (to a call center I think) and put on hold. :(
We enjoyed our stay here. It was reasonably priced. Everything was clean. The hotel did seem a little dated, but that added to the quaintness for us! We had three double beds, which was perfect for our family.
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear Leesa, Thank you very much for reviewing your stay at our hotel and for sharing your feedback about your experience with us. Your comment about your call being put on hold will be called to the attention of our front desk team, this is very unlikely but trust that this will be addressed accordingly. Thank you for your review.
2 out of 5
by A verified traveler

Aunt's visit

Posted Sep 1, 2016 on Orbitz
The room was supposed to be non smoking and it stunk of stale smoke Couldn't sleep due to smell
Comment from Hotel Management
Nov 5, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I apologize for the discomfort you experienced at our hotel. Your review will be shared with the team for reference. Please call our front desk on your next visit for your concerns. Someone from our team will attend to you promptly. Kind regards.
4 out of 5
by Rebecca from Ludington, MI

Friendly staff, good for kids

Posted Aug 27, 2016 on Hotels
Staff was friendly, understanding and kind with my children (3 kids, 5 and under). Gave us a big room with 3 double beds which was great because I thought I'd be sharing with one of my kids. Plenty of floor space left for moving around and for a pack and play. Will stay again!
4 out of 5
by A verified traveler from La Crosse, WI

Convenient location

Posted Aug 26, 2016
Pros: Big and quiet rooms. The staff was nice.
Location: The location is close to restaurants and the beach.
The room is big and fairly clean. Continental breakfast was convenient.