Ratings based on 6 Verified Reviews

3.0 out of 5
80% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from california

Big hotel with great staff

Posted Oct 6, 2016
I enjoyed my stay in hotel. They have good staff and good breakfast
5 out of 5
for Everyone
by A verified traveler from Boston

Nice place

Posted Mar 20, 2016
I will do it again when I will visit Jordan next year
4 out of 5
for Everyone
by A verified traveler from London, ontario

Excellent location

Posted Mar 6, 2016
Pros: Rooms and breakfast area
Cons: Cleaning facilities
Location: Excellent location
The hotel situated in a very nice area where you get access to all important places
1 out of 5

This traveler left a rating score only Posted Jul 28, 2015 on Hotels
1 out of 5
by A verified traveler

Incompetent staff. Noisy. Never again.

Posted May 3, 2014
I wrote an extensive review on TripAdvisor. They made us wait in the lobby for an hour because they wanted to know where we booked the reservation. I said I had an e-mail confirmation, but they don't have free wifi to retrieve it and wanted to charge us to use it. They advertise an indoor pool, but after we arrived, told us our kids were not welcome to use it. Our two room suite had a bed and we assumed , incorrectly, that the couch pulled out, but it did not and they wanted to charge us for another bed.... we did book the room for five people and desk admitted they knew there were not enough beds when we arrived. Then there was the obnoxious squealing of tires and honking of horns until at least 3:30 am. Awful hotel. It smelled terribly like smoke too.
3 out of 5
for Everyone
by Joe from Taipei City, Taiwan

Nice, but not worth it

Posted Nov 17, 2012
Pros: Bed
Cons: Internet
Location: Kinda away from everthing
I liked the service of the hotel. The room was big and the bed was very soft. The problem was the room was so big they didn't know where to put stuff so there is a big space in the living room with nothing and the other side is packed with everything else. I had to ask for the shower to be fixed. The biggest problem I had was with the internet. You had to pay for it; I'm stay in a 20 dinar a night place in Petra and the internet is completely free. I paid for it, but couldn't get it to work once and they pratically called me a liar when I told them it didn't work.