Incompetent staff. Noisy. Never again.
Posted May 3, 2014
I wrote an extensive review on TripAdvisor. They made us wait in the lobby for an hour because they wanted to know where we booked the reservation. I said I had an e-mail confirmation, but they don't have free wifi to retrieve it and wanted to charge us to use it. They advertise an indoor pool, but after we arrived, told us our kids were not welcome to use it. Our two room suite had a bed and we assumed , incorrectly, that the couch pulled out, but it did not and they wanted to charge us for another bed.... we did book the room for five people and desk admitted they knew there were not enough beds when we arrived. Then there was the obnoxious squealing of tires and honking of horns until at least 3:30 am. Awful hotel. It smelled terribly like smoke too.